Doks.ai
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About
Doks.ai is a conversational AI chatbot that helps businesses empower their users and significantly reduce support costs by providing instant, AI-powered answers. It allows you to train your chatbot on various data sources like your website, knowledge base articles, or HelpDesk tickets, ensuring effective and precise assistance tailored to your business. The platform aims to reduce incoming support tickets by 40-70% by offering self-service options. Doks.ai also features lead generation capabilities, allowing seamless integration with human support by enabling users to reach agents, book demos, or create tickets within the chat window. Users can fine-tune answers, personalize the chatbot's design to match their brand, and choose from multiple themes. It integrates effortlessly via API and offers features like Markdown support, multiple URL connections, UI customization, and usage tracking. Doks.ai leverages advanced language processing models like ChatGPT (GPT-3.5-turbo by default, GPT-4 coming soon) for natural language understanding and accurate responses.
Platform
Features
• multi-language support
• message usage tracking
• embed as floating button or custom trigger
• customizable chatbot ui and branding
• seamless human support integration
• lead generation and qualification forms
• train on custom data sources (websites, docs, knowledge bases)
• conversational ai chatbot
FAQs
What is Doks?
Doks.ai is an AI support chatbot that lets you seamlessly integrate it into your website or documentation to provide customized answers to user queries by syncing with existing content.
How Doks.ai can help reduce support ticket volume?
It handles 40-70% of support tickets autonomously, freeing up reps. Powered by ChatGPT, it understands natural language and provides accurate, real-time answers quickly, enhancing user satisfaction.
What type of data is required to create my chatbot?
You can use website URLs, XML-Sitemap, or paste text/documents. The data should contain information you want your chatbot to know and be able to answer questions about.
What are message credits?
1 message credit = 1 GPT-3.5 Turbo message sent. Credits are total for the plan, irrespective of projects.
Are there limits to the number of documents I can add to Doks AI?
No limits on documents (crawled URLs, sitemaps, uploaded files) for training. Retrain your chatbot multiple times at no extra cost.
Does it use ChatGPT or GPT-4?
By default, it uses GPT-3.5-turbo. GPT-4 will be coming soon to Doks.ai.
What all languages are supported by Doks.ai chatbot?
Doks.ai chatbot supports multiple languages. Customize in 'Base Prompt'. By default, it detects and responds in the user's question language for seamless communication.
Is there a free trial?
Yes, a 7-day free trial is available. It includes one chatbot, 20 message credits, 400,000 characters, and 1 lead form to try the platform.
What's the refund policy?
No refunds (partial or full) due to product nature. You can cancel subscriptions anytime, and no further charges will apply.
How do I retrain the chatbot?
Update data by clicking 'Retrain AI' in the Manage section. It fetches new content and retrains the AI multiple times at no extra cost.
Can I give my chatbot instructions or prompts?
Yes, customize prompts, name, personality traits, and response methods (e.g., specific language like Spanish). This allows tailored chatbot behavior.
How do I add the chatbot to my website?
Sign up, connect sources, train the bot. Then, copy-paste the script from the 'Embed' section in the dashboard into your website's head section.
How long does the chatbot take to train?
Training time depends on data size, typically 1-2 minutes. AI-powered algorithms are efficient and fast-learning. Once trained, it's ready.
Can Doks.ai chabot be trained on videos which have content within them or will I need to transcribe?
Currently, Doks.ai processes text-based content only. Videos need to be transcribed into text format for training the chatbot.
Can I customize the look and feel of my chatbot?
Yes, customize background, color scheme, logos, widget icon, avatar, and welcome message. Brand customization is for paid plan users.
Pricing Plans
Starter
USD150.00 / per year• 2,000 message credits/mo
• 2 million characters/project
• 2 projects
• Unlimited sites & documents
• Brand Customization
• 1 Lead Form
• GPT-4
• Remove 'Powered by Doks'
Premium
USD400.00 / per year• 5,000 message credits/mo
• 5 million characters/project
• 5 projects
• Unlimited sites & documents
• Brand Customization
• Unlimited Lead Forms
• GPT-4
• Remove 'Powered by Doks'
Ultimate
USD800.00 / per year• 10,000 message credits/mo
• 10 million characters/project
• 10 projects
• Unlimited sites & documents
• Brand Customization
• Unlimited Lead Forms
• GPT-4 Coming Soon
• Remove 'Powered by Doks'
Enterprise
USD3300.00 / per year• 40,000 message credits/mo
• 15 million characters/project
• 15 projects
• Unlimited sites & documents
• Brand Customization
• Unlimited Lead Forms
• GPT-4 Coming Soon
• Remove 'Powered by Doks'
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
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