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Superseek

Freemium
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About

Superseek allows you to create custom AI assistants that know everything about your product or service. Add it to your website to resolve customer queries instantly. It provides multilingual answers and is powered by your content, ensuring accuracy. Automatic refreshes keep answers relevant and in sync with all your content edits. You can resolve 75% of customer queries instantly and handoff complex queries to your teams. Craft your perfect AI agent with no code, capture leads with timely forms, and improve responses with answer corrections. Connects to all your content - website, knowledge base, documents.

Platform
Web
Keywords
knowledge baseaichatbotai assistantcustomer service
Task
customer assisting

Features

custom ai assistants

no-code customization

human handoff

ai answer corrections

lead capture forms

always up-to-date answers

content powered answers

multilingual answers

FAQs

What is an AI credit?

Using the default GPT-3.5-turbo model costs 1 AI credit per AI response. But if you switch to the more powerful GPT-4 model, it’s more expensive, costing 15 AI credits per response. You can switch between AI models anytime.

What content can I add?

You can include various types of content in your AI bot’s knowledge, including your website content, documents (PDFs), and plain text. Your AI bot can answer questions based on all the content you add.

How secure is the content I add?

All uploaded documents are immediately deleted after the text is extracted. We follow all security best practices and rely on reputed vendors such as Heroku and Supabase to handle your content.

How is my content used?

Your content is ingested to create a knowledge repository for your AI bot. When a question is asked, the relevant pieces of information from your content are identified and used to generate a helpful answer.

How is it different from ChatGPT?

ChatGPT excels at addressing general questions; however, it falls short when providing accurate information about your product/service. It also has a tendency to generate inaccurate made-up responses, hallucinations.

Does it support non-English websites?

Yes! Your website can be in any language, and the chatbot is capable of answering questions in different languages. Superseek will always answer in the language of the question.

Can I cancel anytime?

Yes, you can cancel anytime.

Can I change the AI instructions (prompt)?

Yes, you can change your AI bot’s instructions anytime.

What happens when I use up my AI credits?

When your AI credits run out, your AI bot will default to the provided fallback ‘I don’t know’ response for every question. You can either wait until the start of the next month to replenish your AI credits or upgrade to a plan with higher limits.

How does content auto-sync work?

Superseek keeps your AI bot’s knowledge base current by updating it regularly—daily, weekly, or monthly, depending on your plan. This ensures up-to-date answers.

Can I correct the AI answers?

Absolutely, you can improve the AI’s responses by adding answer corrections.

What if I need even more AI credits?

You can upgrade to our Pro plan from within Superseek to unlock 50,000 AI credits per month and daily content syncs of up to 5000 pages. Reach out to us at team@superseek.ai for custom limits and requirements.

Can I embed it on multiple websites?

Yes, you can embed your AI chatbot on any number of websites.

Can I get a demo?

Certainly. [Schedule a time](https://cal.com/superseek/30min) to see how Superseek can help your business.

Pricing Plans

Free
Free Plan

AI Answers

100 AI Credits / mo

GPT-3.5 & GPT-4

Unlimited AI bots

Source Content

Add 500 web pages

Add 25 MB of documents

Add unlimited custom content

Human Handoff & Routing

Custom AI Instructions, AI answer corrections, Custom branding, Conversation history, Lead forms, Embed on website, API Access

Starter
$19.00 / / month

AI Answers

1000 AI Credits / mo

GPT-3.5 & GPT-4

Unlimited AI bots

Source Content

Add 1000 web pages

Add 100 MB of documents

Add unlimited custom content

Monthly auto-sync of entire content

Sync individual pages anytime, Human Handoff & Routing, Custom AI Instructions, AI answer corrections, Custom branding, Conversation history, Lead forms, Embed on website, API Access

Standard
$49.00 / / month

AI Answers

2500 AI Credits / mo

GPT-3.5 & GPT-4

Unlimited AI bots

Source Content

Add 2500 web pages

Add 0.25 GB of documents

Add unlimited custom content

Weekly auto-sync of entire content

Sync individual pages anytime, Human Handoff & Routing, Custom AI Instructions, AI answer corrections, Custom branding, Conversation history, Lead forms, Embed on website, API Access, Remove 'Powered by Superseek'

Plus
$99.00 / / month

AI Answers

5000 AI Credits / mo

GPT-3.5 & GPT-4

Unlimited AI bots

Source Content

Add 5000 web pages

Add 0.5 GB of documents

Add unlimited custom content

Weekly auto-sync of entire content

Sync individual pages anytime, Human Handoff & Routing, Custom AI Instructions, AI answer corrections, Custom branding, Conversation history, Lead forms, Embed on website, API Access, Remove 'Powered by Superseek'

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