JustCall

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About
JustCall is a comprehensive cloud-based communication suite designed to help modern teams accelerate lead conversion and improve customer support. By integrating voice, SMS, and sophisticated workflow automation, the platform addresses common bottlenecks like missed after-hours calls and delayed follow-ups. It serves as a centralized hub for all business communications, ensuring that no lead slips through the cracks while allowing organizations to scale their operations without significantly increasing their headcount. The platform emphasizes speed-to-lead as a competitive advantage for businesses that need to respond to prospects instantly. At the core of the platform are its AI-driven features, including inbound and outbound AI voice agents that provide human-like interactions around the clock. The tool features advanced sales dialers—such as power and predictive dialers—to maximize representative productivity. For managers, JustCall provides deep visibility through AI call scoring, sentiment analysis, and real-time agent assist, which helps in coaching team members and maintaining high script compliance. The system also automates manual tasks with its multi-channel AI note-taker and instant CRM syncing, which eliminates the need for manual data entry after calls. The platform is particularly effective for sales and support roles within industries like real estate, healthcare, and lead generation agencies. It is built for teams ranging from small groups of two to large enterprises with over 500 users. Its unified dashboard provides a centralized view of all communication insights, making it suitable for operations leaders who need to optimize processes. With support for local numbers in over 70 countries, it enables global outreach while allowing teams to maintain a local presence in their target markets. What distinguishes JustCall from standard VOIP providers is its deep integration ecosystem and commitment to security. With over 100 native integrations for popular tools like Salesforce, HubSpot, and Slack, it eliminates data silos and provides a unified in-call experience. Furthermore, its compliance with SOC2 Type II, HIPAA, and ISO 27001 standards ensures that it meets the rigorous data protection requirements of enterprise-level organizations. This combination of intelligent automation and enterprise-grade security makes it a robust solution for high-growth companies looking to improve their sales execution.
Pros & Cons
Includes native integrations with over 100 CRM and data platforms like Salesforce and HubSpot.
Maintains high security standards with SOC2 Type II, HIPAA, and ISO 27001 certifications.
Offers human-like AI voice agents that handle calls 24/7 to improve speed-to-lead.
Provides local phone numbers in more than 70 countries to facilitate global outreach.
Includes unlimited AI transcription minutes on all paid plans for effortless documentation.
Most subscription plans require a minimum of two licenses, making it less ideal for solo users.
Advanced AI features like AI Review Assist and certain SMS bundles are sold as paid add-ons.
High-tier features like sentiment analysis and script compliance are restricted to the Pro Plus plan.
The fair usage policy for unlimited calling excludes international calls and premium-rate numbers.
Use Cases
Sales teams can use predictive dialers and AI coaching to increase connect rates and close deals faster.
Customer support managers can deploy AI voice agents to handle inbound queries 24/7, ensuring no lead is missed.
Operations leaders can integrate communication data with Salesforce to automate note-taking and lead syncing across the team.
Healthcare providers can utilize the HIPAA-compliant platform to securely manage patient communications and appointment reminders.
Lead generation agencies can leverage bulk SMS campaigns and power dialers to scale outreach for multiple clients simultaneously.
Platform
Task
Features
• sentiment analysis
• real-time agent assist
• ai voice agents
• crm & data integrations
• ai call scoring
• sms automation
• ivr call menu
• predictive & power dialers
FAQs
Can I try JustCall before subscribing?
Yes, JustCall offers a 14-day free trial that includes access to AI features. You can test the platform's capabilities without providing a credit card upfront.
How does AI transcription work for users?
All paid plans include unlimited AI transcription minutes. This allows your team to transcribe every call automatically for better record-keeping and analysis.
Can I keep my existing business phone numbers?
JustCall supports the migration of existing numbers to their platform. This ensures you can maintain your established business identity while upgrading your communication system.
Does JustCall integrate with my current CRM?
The platform offers over 100 native integrations with popular tools including Salesforce, HubSpot, Slack, and Intercom. These integrations sync calls, texts, and notes instantly without manual work.
Pricing Plans
Team
USD29.00 / per month, billed annually• Unlimited outbound & inbound minutes
• Unlimited AI transcription minutes
• 500 SMS segments
• Local number in 70+ countries
• Messaging suite
• 100+ CRM & data integrations
• IVR & call menus setup
• Team performance analytics
• API access & workflows
Pro
USD49.00 / per month, billed annually• 1,000 SMS segments
• Power dialer
• Bulk SMS campaigns
• Queue callback
• Intelligent call routing
• Salesforce CTI integration
• Advanced roles & permissions
• Higher API limits
Pro Plus
USD89.00 / per month, billed annually• AI Review Assist included
• Multi-channel AI-notetaker
• SMS Co-pilot
• Coaching comments
• Real-time agent assist
• AI-powered script compliance
• AI call scoring
• Sentiment analysis
Business
Unknown Price• Unlimited calling & SMS
• Single sign-on (SSO)
• Enterprise-grade SLA
• HIPAA & GDPR compliance
• Personalized onboarding
• Dedicated phone support line
• Maximum API rate limits
Job Opportunities
Product Support Engineer
Turn every customer interaction into a conversion opportunity with AI voice agents, automated follow-ups, and real-time coaching for high-growth sales teams.
Benefits:
Take time off when you need it
No tracked hours, just impact
Competitive pay
Annual offsite gathering
Comprehensive physical and mental health coverage
Education Requirements:
A bachelor's degree in Information Technology, Computer Science, or related fields is preferred
Experience Requirements:
1-3 year of hands-on experience in product, app, or tech support
Chat, email, and voice experience is a must
Other Requirements:
Fluent in English and empathy
Tech-savvy (APIs, webhooks, CRMs, Intercom, JIRA)
Problem-solver with EQ
Comfortable juggling multiple tickets
Responsibilities:
Provide technical support via phone, email, and chat
Triage, troubleshoot and resolve product-related queries
Lead live troubleshooting and screen-share sessions
Escalate complex or high-impact issues to SME/Product/Engineering
Collaborate with Product, Engineering, Sales, and Customer Success
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Sr. Product Designer (Product Designer III)
Turn every customer interaction into a conversion opportunity with AI voice agents, automated follow-ups, and real-time coaching for high-growth sales teams.
Benefits:
Competitive compensation
Benefits
Real ownership of your work
Experience Requirements:
B2B design experience solving global customer problems
Strong portfolio of case studies
Experience in designing workflow automation, AI-driven tools, or productivity platforms (preferred)
Other Requirements:
Expertise in research, prototyping, usability testing, and iterative design
Proficiency with modern design tools (Figma or equivalent)
Excellent communication skills
Responsibilities:
Lead the end-to-end product design process
Translate business-heavy workflows into intuitive and modular experiences
Design interaction models for personalized workflows
Conduct deep user research (interviews, journey mapping)
Build and scale a design system
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Ratings & Reviews
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