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JustCall

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About

JustCall is a comprehensive cloud-based communication suite designed to help modern teams accelerate lead conversion and improve customer support. By integrating voice, SMS, and sophisticated workflow automation, the platform addresses common bottlenecks like missed after-hours calls and delayed follow-ups. It serves as a centralized hub for all business communications, ensuring that no lead slips through the cracks while allowing organizations to scale their operations without significantly increasing their headcount. The platform emphasizes speed-to-lead as a competitive advantage for businesses that need to respond to prospects instantly. At the core of the platform are its AI-driven features, including inbound and outbound AI voice agents that provide human-like interactions around the clock. The tool features advanced sales dialers—such as power and predictive dialers—to maximize representative productivity. For managers, JustCall provides deep visibility through AI call scoring, sentiment analysis, and real-time agent assist, which helps in coaching team members and maintaining high script compliance. The system also automates manual tasks with its multi-channel AI note-taker and instant CRM syncing, which eliminates the need for manual data entry after calls. The platform is particularly effective for sales and support roles within industries like real estate, healthcare, and lead generation agencies. It is built for teams ranging from small groups of two to large enterprises with over 500 users. Its unified dashboard provides a centralized view of all communication insights, making it suitable for operations leaders who need to optimize processes. With support for local numbers in over 70 countries, it enables global outreach while allowing teams to maintain a local presence in their target markets. What distinguishes JustCall from standard VOIP providers is its deep integration ecosystem and commitment to security. With over 100 native integrations for popular tools like Salesforce, HubSpot, and Slack, it eliminates data silos and provides a unified in-call experience. Furthermore, its compliance with SOC2 Type II, HIPAA, and ISO 27001 standards ensures that it meets the rigorous data protection requirements of enterprise-level organizations. This combination of intelligent automation and enterprise-grade security makes it a robust solution for high-growth companies looking to improve their sales execution.

Pros & Cons

Includes native integrations with over 100 CRM and data platforms like Salesforce and HubSpot.

Maintains high security standards with SOC2 Type II, HIPAA, and ISO 27001 certifications.

Offers human-like AI voice agents that handle calls 24/7 to improve speed-to-lead.

Provides local phone numbers in more than 70 countries to facilitate global outreach.

Includes unlimited AI transcription minutes on all paid plans for effortless documentation.

Most subscription plans require a minimum of two licenses, making it less ideal for solo users.

Advanced AI features like AI Review Assist and certain SMS bundles are sold as paid add-ons.

High-tier features like sentiment analysis and script compliance are restricted to the Pro Plus plan.

The fair usage policy for unlimited calling excludes international calls and premium-rate numbers.

Use Cases

Sales teams can use predictive dialers and AI coaching to increase connect rates and close deals faster.

Customer support managers can deploy AI voice agents to handle inbound queries 24/7, ensuring no lead is missed.

Operations leaders can integrate communication data with Salesforce to automate note-taking and lead syncing across the team.

Healthcare providers can utilize the HIPAA-compliant platform to securely manage patient communications and appointment reminders.

Lead generation agencies can leverage bulk SMS campaigns and power dialers to scale outreach for multiple clients simultaneously.

Platform
Web
Task
sales messaging

Features

sentiment analysis

real-time agent assist

ai voice agents

crm & data integrations

ai call scoring

sms automation

ivr call menu

predictive & power dialers

FAQs

Can I try JustCall before subscribing?

Yes, JustCall offers a 14-day free trial that includes access to AI features. You can test the platform's capabilities without providing a credit card upfront.

How does AI transcription work for users?

All paid plans include unlimited AI transcription minutes. This allows your team to transcribe every call automatically for better record-keeping and analysis.

Can I keep my existing business phone numbers?

JustCall supports the migration of existing numbers to their platform. This ensures you can maintain your established business identity while upgrading your communication system.

Does JustCall integrate with my current CRM?

The platform offers over 100 native integrations with popular tools including Salesforce, HubSpot, Slack, and Intercom. These integrations sync calls, texts, and notes instantly without manual work.

Pricing Plans

Team
USD29.00 / per month, billed annually

Unlimited outbound & inbound minutes

Unlimited AI transcription minutes

500 SMS segments

Local number in 70+ countries

Messaging suite

100+ CRM & data integrations

IVR & call menus setup

Team performance analytics

API access & workflows

Pro
USD49.00 / per month, billed annually

1,000 SMS segments

Power dialer

Bulk SMS campaigns

Queue callback

Intelligent call routing

Salesforce CTI integration

Advanced roles & permissions

Higher API limits

Pro Plus
USD89.00 / per month, billed annually

AI Review Assist included

Multi-channel AI-notetaker

SMS Co-pilot

Coaching comments

Real-time agent assist

AI-powered script compliance

AI call scoring

Sentiment analysis

Business
Unknown Price

Unlimited calling & SMS

Single sign-on (SSO)

Enterprise-grade SLA

HIPAA & GDPR compliance

Personalized onboarding

Dedicated phone support line

Maximum API rate limits

Job Opportunities

JustCall favicon
JustCall

Product Support Engineer

Turn every customer interaction into a conversion opportunity with AI voice agents, automated follow-ups, and real-time coaching for high-growth sales teams.

engineeringonsiteBengaluru, INfull-time

Benefits:

  • Take time off when you need it

  • No tracked hours, just impact

  • Competitive pay

  • Annual offsite gathering

  • Comprehensive physical and mental health coverage

Education Requirements:

  • A bachelor's degree in Information Technology, Computer Science, or related fields is preferred

Experience Requirements:

  • 1-3 year of hands-on experience in product, app, or tech support

  • Chat, email, and voice experience is a must

Other Requirements:

  • Fluent in English and empathy

  • Tech-savvy (APIs, webhooks, CRMs, Intercom, JIRA)

  • Problem-solver with EQ

  • Comfortable juggling multiple tickets

Responsibilities:

  • Provide technical support via phone, email, and chat

  • Triage, troubleshoot and resolve product-related queries

  • Lead live troubleshooting and screen-share sessions

  • Escalate complex or high-impact issues to SME/Product/Engineering

  • Collaborate with Product, Engineering, Sales, and Customer Success

Show more details

Sr. Product Designer (Product Designer III)

Turn every customer interaction into a conversion opportunity with AI voice agents, automated follow-ups, and real-time coaching for high-growth sales teams.

Benefits:

  • Competitive compensation

  • Benefits

  • Real ownership of your work

Experience Requirements:

  • B2B design experience solving global customer problems

  • Strong portfolio of case studies

  • Experience in designing workflow automation, AI-driven tools, or productivity platforms (preferred)

Other Requirements:

  • Expertise in research, prototyping, usability testing, and iterative design

  • Proficiency with modern design tools (Figma or equivalent)

  • Excellent communication skills

Responsibilities:

  • Lead the end-to-end product design process

  • Translate business-heavy workflows into intuitive and modular experiences

  • Design interaction models for personalized workflows

  • Conduct deep user research (interviews, journey mapping)

  • Build and scale a design system

Show more details

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