customer servicing

SiteSpeakAI

Automate customer support with custom-trained AI chatbots that learn from your website and docs to provide instant, accurate answers to your visitors 24/7.

Free plan available

$30/mo

SiteSpeakAI screenshot

About SiteSpeakAI

SiteSpeakAI is a platform designed to automate customer service by creating custom AI agents trained on a company's specific knowledge base. Users can connect various content sources, including websites, help documentation, PDFs, and internal platforms like Notion or BookStack. Once trained, the AI acts as an expert on the business, providing instant responses to customer queries at any time of day. This reduces the burden on human support teams by handling repetitive questions while maintaining accuracy based on provided data. The tool works by ingesting data from sitemaps, files, or direct text input to build a contextual understanding of a brand. It offers deep customization options, allowing users to adjust the chatbot's colors, logo, personality, and welcome messages to match their brand identity. Beyond simple text interactions, the platform includes advanced features like lead capture, appointment booking through integrations like Cal.com, and an AI search bar that provides page-context-aware answers. It also supports human handoff, where conversations are escalated to live agents with full context when necessary. This platform is particularly effective for SaaS companies, e-commerce stores, healthcare providers, and educational institutions looking to scale their support operations without increasing headcount. It integrates with a wide range of tools, including Slack, WhatsApp, Telegram, and Discord, and offers a Zapier integration for connecting to thousands of other apps. Larger organizations can utilize the API or Model Context Protocol (MCP) server for more complex workflows and internal tool integrations. What distinguishes SiteSpeakAI from other chatbot builders is its flexibility in model selection and data synchronization. Users on higher-tier plans can access advanced models from OpenAI, Anthropic, Google, and xAI, or even "Bring Your Own Keys" (BYOK) for greater control over costs and performance. The platform also offers automatic synchronization features that retrain the bot on a daily, weekly, or monthly basis as website content changes, ensuring the information provided to customers remains current without manual intervention.

SiteSpeakAI pros & cons

Pros

  • Supports a wide variety of LLMs including GPT-4, Claude 3.7, Gemini, and Grok.
  • Offers automated daily synchronization to keep the AI updated with website changes.
  • Integrates natively with communication platforms like WhatsApp, Slack, and Discord.
  • Provides a generous 7-day free trial on all paid plans without immediate commitment.
  • Includes advanced technical features like Model Context Protocol (MCP) for developers.

Cons

  • The free plan is limited to only 30 message credits per month.
  • Lead capture and human escalation are locked behind the $60/month Pro plan.
  • Removing the 'Powered By' branding requires a Pro subscription or higher.
  • Custom domain support is exclusively available for Business plan subscribers.

SiteSpeakAI use cases

  • E-commerce managers can automate order tracking and product FAQs, reducing human support volume by up to 80%.
  • SaaS support teams can sync documentation from Notion to provide users with instant technical troubleshooting 24/7.
  • Marketing professionals can use lead capture and appointment booking features to qualify visitors through the chat interface.
  • Technical writers can utilize the AI search bar to help users find relevant documentation with page-context awareness.
  • Agency owners can manage multiple client chatbots from a single dashboard using the Business tier's unlimited agent limit.

SiteSpeakAI features

  • multilingual support
  • multi-model support
  • custom ai training
  • automated data syncing
  • api and mcp server access
  • speech recognition & tts
  • lead capture tools
  • human handoff escalation

SiteSpeakAI pricing

Is SiteSpeakAI free? Yes, SiteSpeakAI has a free plan, and paid plans start at $30 / month.

Free

Free

  • 30 message credits
  • 1 AI Agent
  • 10 training sources
  • GPT-4.1 Mini Model
  • Live chat widget

Startup

$30 / month

  • 2k message credits
  • 1 AI Agent
  • 200 training sources
  • 1 action per agent
  • Auto sync monthly
  • Suggested messages
  • Auto-updating sitemaps

Pro

$60 / month

  • 5k message credits
  • 2 AI Agents
  • 1k training sources
  • 5 actions per agent
  • Advanced AI models
  • API & MCP Server access
  • Remove Powered By

Pro Plus

$100 / month

  • 7.5k message credits
  • 5 AI Agents
  • 2.5k training sources
  • Bring Your Own Keys (BYOK)
  • Speech Recognition & TTS
  • WhatsApp integration

Business

$500 / month

  • 50k message credits
  • Unlimited AI Agents
  • 20k training sources
  • 15 actions per agent
  • Custom domain support
  • Daily auto sync
  • Team collaboration

SiteSpeakAI FAQs

What sources can I use to train my chatbot?

You can train your agent using website URLs, sitemaps, PDFs, and plain text. It also supports integrations with Notion and BookStack for pulling data from internal knowledge bases.

Can I use my own API keys?

Yes, the "Bring Your Own Keys" (BYOK) feature is available on Pro Plus and Business plans. This allows you to use your own OpenAI or Anthropic credits directly for query processing.

How does the human handoff work?

When a visitor needs more help, the bot can escalate the chat to a human agent. Your team receives the full conversation history and context to provide a seamless transition for the customer.

Does it support languages other than English?

Yes, SiteSpeakAI supports multiple languages and localization. This allows you to create AI agents that can interact with a global customer base in their native tongue.

Can I set my chatbot to be retrained automatically?

Paid plans include automatic synchronization of your data sources. Retraining occurs monthly on the Startup plan, weekly on Pro tiers, and daily on the Business plan.

Ratings & reviews

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