Education Requirements:

• Bachelor’s Degree or equivalent experience

Experience Requirements:

• 2 – 5 Yrs

• 4+ years experience in Customer Support or customer success functions for SaaS products

Other Requirements:

• Good in problem analysis, troubleshooting, requirement analysis

• Highly driven individual with an execution focus and a strong sense of urgency

• Excellent verbal, written, presentation, and interpersonal communication skills

• Previous experience in implementing the solution in a SaaS environment

• Knowledge of WAF or API Security is a plus

Responsibilities:

• Partner with Customer to configure and implement the AppSentinels products and fully integrate into their security operations

• Research, analyse, troubleshoot and identify solutions to resolve customer issues

• Be the first line of defense in proactively addressing customer needs for technical assistance, coordinating and prioritizing timely resolutions with engineering teams

• Develop a comprehensive plan for the typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their requirements

Education Requirements:

• Bachelor’s degree or equivalent experience in Computer Science, or another relevant field

Experience Requirements:

• 2 – 5 Yrs

• Minimum 4 years of experience in building and optimizing ‘Big Data’ data pipelines, architectures and data sets

Other Requirements:

• Expert level experience with programming languages Java/Scala/Kotlin etc

• Experience with message queuing, stream processing, and highly scalable ‘big data’ data stores

• Experience with big data tools: Spark, Kafka, Elasticsearch, Hadoop etc

• Experience with stream-processing systems: Flink, Spark-Streaming, Kafka Streams etc

• Experience with Cloud services such as AWS EC2, EMR, EKS etc is a plus

• Experience with working in Docker and Kubernetes is a plus

Responsibilities:

• Build and enhance an optimal real time data pipeline architecture using technologies such as Spark Streaming, Kafka Streams, Kafka Messaging, Elasticsearch and other Big Data technologies

• Identify, design, and implement improvements in the data pipelines to achieve ever higher throughput and scalability

• Work with data scientists and security experts to strive for greater functionality in our core products

• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader

• Work within an Agile workflow to organize tasks and collaborate with other team members (Jira)

Education Requirements:

• Bachelor’s degree or equivalent experience in Computer Science, or another relevant field

Experience Requirements:

• 2 – 5 Yrs

Other Requirements:

• Expert level experience with programming languages Python/Node.js/Pandas etc

• Familiarity with JavaScript frameworks such as Angular JS

• Expert level experience in software design and API development using JS, HTML5 etc. Great understanding of MV patterns

• Good problem-solving skills and attention to detail

• Strong knowledge of data structures, system design, and algorithms

• Experience with Cloud services such as AWS EC2, EMR, EKS etc is a plus

• Experience with working in Docker and Kubernetes is a plus

• Experience with Kafka, Apache Spark is a plus

Responsibilities:

• Collaborate with Product Managers, User Experience (UX), Product Architects to understand requirements for software development in an Agile environment

• Implement front-end and back-end business logic for new features

• Design and develop RESTful services and APIs for internal and external consumption

• Work within an Agile workflow to organize tasks and collaborate with other team members (Jira)

• Work in a Test-Driven Development environment focused on producing reliable, well-documented production code

Education Requirements:

• Bachelor’s degree or equivalent experience in Computer Science, or another relevant field

Experience Requirements:

• 2 – 5 Yrs

Other Requirements:

• Advanced skills with HTML, CSS, and React

• Experience with Git and version control software (e.g. Github, Bitbucket)

• Experience with documenting and collaborating tools like Jira and Confluence

• Exceptional analytical and problem-solving skills with keen attention to detail

• Excellent written and verbal communication skills

• Familiarity with Docker, Kubernetes and containerized computing

Responsibilities:

• Work on existing code bases to contribute feature requests in Angular and React and relevant framework/libraries, HTML, CSS

• Communicate with product management and UX designers to collaborate on UI requirements

• Research, evaluate, and recommend solutions and appropriate technology to meet user’s needs

• Work within an Agile workflow to organize tasks and collaborate with other team members (Jira)

• Work in a Test-Driven Development environment focused on producing reliable, well-documented production code

Benefits:

• Unreasonably hospitable and data-driven culture

• Empowered team members

• Trust and freedom

• Shared purpose and recognition

• Competitive compensation

Education Requirements:

• Bachelor’s degree or master’s in computer science, engineering, business or other related field

Experience Requirements:

• 5+ years of experience

Other Requirements:

• Ability to work the night shift in Bangalore, India

• An understanding of the Privacy ecosystems and requirements

• Experience with installation, integration and deployment of integrated SaaS technologies

• Proven experience with public cloud providers such as AWS, Google and Azure

• High emotional intelligence

• Experience developing and operationalizing project plans for packaged implementations

• Understanding of Linux, Docker, virtual machines, APIs and related technology, Identity and Access Management (SAML, Okta, AzureAD) in client environment

• Experience with and understanding of Agile development methods

Responsibilities:

• Scope, design, document, and implement integrations between Relyance AI and 3rd party or custom solutions

• Help new and existing customers implement Relyance AI to automate Privacy compliance solutions

• Consult with customers to fully understand the implementation process and actively solve their pain points

• Provide technical thought leadership for organizations and expert advice related to implementation

• Act as the liaison between customers and Relyance AI during implementation to prioritize issues, escalate blockers, and drive change if necessary”,

Benefits:

• Unreasonably hospitable and data-driven culture

• Empowered team members

• Trust and freedom

• Shared purpose and recognition

• Competitive compensation

Education Requirements:

• Bachelor’s degree or master’s in computer science, engineering, business or other related field

Experience Requirements:

• 5+ years of experience managing and driving adoption with enterprise accounts, preferably with SaaS companies/products

• Renewal/expansion experience in the SaaS industry

• Knowledge of security and privacy

Other Requirements:

• Ability to work the night shift in Bangalore, India

• Curiosity

• Growth mindset

• Ability to break down big problems / ambiguous goals into smaller actionable steps

• Empathy for customer workflows

Responsibilities:

• Conducting check-in meetings for tactical items and performing business reviews with C-level executives / decision-makers to align on their objectives and business outcomes

• Understand customer workflows and proactively identify customers who aren’t maximizing their opportunity with our product/service and reach out to create an action plan to help them achieve success

• Be the voice of the customer by consistently capturing customer feedback, customer highlights, and lowlights and channel that internally with various stakeholders (product, exec team, etc.)

• Becoming a Relyance AI product expert

• Identify process gaps, templatize, and implement playbooks to scale and optimize the Relyance AI customer success function

Benefits:

• Unreasonably hospitable and data-driven culture

• Empowered team members

• Trust and freedom

• Shared purpose and recognition

• Competitive compensation

Education Requirements:

• Bachelor’s degree or master’s in computer science, engineering, business or other related field

Experience Requirements:

• 5+ years of demonstrated experience working with the Privacy platform or deep relevant technical skills, e.g., web/mobile development stack (HTML, CSS, Javascript, React), APIs/integrations

Other Requirements:

• Ability to work the night shift in Bangalore, India

• Eagerness to learn and rapidly acquire new skills

• Strong analytical problem-solving abilities

• Exceptional developed written and verbal communication skills

• Ability to work with and troubleshoot complex, web-based software suites

• Knowledge of development processes, different operating systems, browsers, and programming languages

• Flexible attitude and willingness to work alternative shift patterns

Responsibilities:

• Taking the most complex support cases from the support queue and working with the customer to troubleshoot and resolve the issue

• Actively and autonomously managing a varied workload of customer support cases, keeping customers regularly updated on progress

• Stepping into and taking over management escalated cases where the customer is unhappy, or the solution needs to be clarified

• Collaborating across Relyance, including with product teams, to troubleshoot issues, identify root causes, and provide solutions

• Acting as an internal SME within the support organization, creating knowledge base material and upskilling colleagues

Benefits:

• Unreasonably hospitable and data-driven culture

• Empowered team members

• Trust and freedom

• Shared purpose and recognition

• Competitive compensation

Education Requirements:

• Bachelor’s degree or master’s in computer science, engineering, business or other related field

Experience Requirements:

• 3+ years of demonstrated experience working with the Privacy platform or deep relevant technical skills, e.g., web/mobile development stack (HTML, CSS, Javascript, React), APIs/integrations

Other Requirements:

• Ability to work the night shift in Bangalore, India

• Eagerness to learn and rapidly acquire new skills

• Strong analytical problem-solving abilities

• Exceptional developed written and verbal communication skills

• Ability to work with and troubleshoot complex, web-based software suites

• Knowledge of development processes, different operating systems, browsers, and programming languages

• Flexible attitude and willingness to work alternative shift patterns

Responsibilities:

• Taking the most complex support cases from the support queue and working with the customer to troubleshoot and resolve the issue

• Actively and autonomously managing a varied workload of customer support cases, keeping customers regularly updated on progress

• Stepping into and taking over management escalated cases where the customer is unhappy, or the solution needs to be clarified

• Collaborating across Relyance, including with product teams, to troubleshoot issues, identify root causes, and provide solutions

• Acting as an internal SME within the support organization, creating knowledge base material and upskilling colleagues

Benefits:

• Unreasonably hospitable and data-driven culture

• Empowered team members

• Trust and freedom

• Shared purpose and recognition

• Competitive compensation

Experience Requirements:

• 7+ years of experience

Other Requirements:

• Expert level proficiency in Python

• Strong data structures, algorithms, and OO software design and implementation skills

• Ability to learn and operate across full stack

• Experience as a creative and strategic thinker

• A “get stuff done” attitude

• A track record of successfully influencing product direction

Responsibilities:

• Strategy: using your experience and understanding of how complex backends and data evolve over time, you will create and execute a roadmap for a system that enables high velocity AI development while creating stability on the product side

• Execution: make customer-centric prioritization decisions to balance between immediate impact and long-term bets and partner with the team manager to drive alignment and collaboration with other engineering teams

• Design: deeply understand how everything fits together; architect systems to balance scrappiness for the current needs with a forward-thinking outlook to improve and scale our infrastructure; continuously look for opportunities to automate and build tools to lower operational barriers

• Hands-on: being a key member of the team solving its most complex problems with the simple, pragmatic solutions

• Learning: in this role, you will have ample opportunities to become a hands-on AI/ML engineer by learning practical use of AI technologies such as LLMs (Large Language Models, e.g. ChatGPT and GPT-4), smaller models like BERT and T5, frameworks like PyTorch and TensorFlow, model training and data curation workflows, etc

Benefits:

• Unreasonably hospitable and data-driven culture

• Empowered team members

• Trust and freedom

• Shared purpose and recognition

• Competitive compensation

Experience Requirements:

• 3+ years of experience in test automation

Other Requirements:

• Expertise in Python or other modern programming languages used for test automation

• Deep knowledge and hands-on experience building automation at all levels: unit tests, integration tests, and end-to-end (E2E) browser tests

• Experience with Playwright (preferred), Selenium, or other modern test automation frameworks for browser-based E2E testing

• Experience integrating test automation into a CI/CD pipeline for seamless, automated software delivery

• A deep understanding of test automation principles

• Excellent problem-solving skills

Responsibilities:

• Drive the design, development, and optimization of the test automation framework to support the team’s automation strategy

• Champion automation best practices and advocate for continuous improvement of test automation processes across the engineering organization

• Identify gaps and areas of improvement in the existing test coverage and automation suite, and take ownership of scaling and enhancing it

• Lead the development of scalable, maintainable, and effective automation solutions for different levels of the application (unit, integration, and end-to-end tests)

• Build and extend automated test suites at various levels

Experience Requirements:

• Relationship-driven

• A subject matter expert

• You understand our business

• Committed to delivering results

• A strong communicator

Responsibilities:

• Maximize retention rate across the book of business

• Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals

• Identify revenue at risk in order to best position the company to prevent churn

• Forecast retention rates

• Collaborate with Account Executives to identify growth opportunities within the book of business

Education Requirements:

• BS or MS in Computer Science or Electrical Engineering

Experience Requirements:

• 5 years of Design Verification experience

Other Requirements:

• Great debugging and problem-solving skills

• Deep knowledge of SystemVerilog testbench language, DPI and UVM

• Excellent programming skills and knowledge of software engineering practices including object-oriented design

• Experience developing scalable and portable testbenches and components

• Experience with verification methodologies and tools such as simulators, waveform viewers, build and run automation, coverage collection, gate level simulations

• Proficient in a scripting language such as Python or Perl

• Good interpersonal skills and ability & desire to work as a standout colleague are a must

• Extremely self-motivated and eager to solve problems

Responsibilities:

• Work with RTL designers and software engineers to ensure a high-quality design that works first silicon

• Develop detailed test and coverage plans based on the micro-architecture

• Create verification methodologies and reusable environments, including components such as stimulus, checkers, assertions, and coverage

• Write tests, manage regressions, gather coverage, and debug test failures

Experience Requirements:

• 5+ years of physical design/verification experience

Other Requirements:

• Strong knowledge of block level and full-chip physical verification methodology

• Expert at optimizing for the best power/performance and area

• Experience with the complete physical design flow. Knowledge of Synopsys tool suite is a plus.

• Expert with ICV or Calibre tools resolving block and full-chip DRC and LVS issues

• Expert with IR/EM analysis and resolution

• Good understanding of full chip floorplanning and integration

• Strong ability in scripting languages like Tcl and Python. Ability to make flow enhancements

• Demonstrated ability to work with RTL teams to optimize for physical design

Responsibilities:

• synthesis, place and route of our most critical processing element blocks

• all aspects of physical design and implementation

• work closely with the RTL team and with full-chip integration of these blocks

Education Requirements:

• B.S. degree

Experience Requirements:

• 5+ years of software development experience

• 3+ years of collaborative development in Python/SQL or similar languages

Other Requirements:

• Working with Git, Continuous Integration (Jenkins) and Agile development processes

• Writing high quality testable code and following good software practices

Responsibilities:

• Design and implement a robust framework for visualizing and analyzing complex datasets

• Generate insights from data and translate them into actionable recommendations

• Collaborate with cross-functional teams to understand their data needs and provide solutions

• Ensure data quality, integrity, and consistency throughout the analysis process

• Query time series data via SQL and post process using Python

Education Requirements:

• Bachelor's degree in computer science, mathematics, or related field

Experience Requirements:

• 2+ years of backend engineering experience, including advanced database operations with SQL

• 2+ years of software development experience with Python, including agile development practices (e.g. issue lifecycle management, change control, code review)

Other Requirements:

• Experience with a variety of technologies and ability to pick the right tool for the job

• Ability to communicate and collaborate with cross-functional partners on data processing and analysis projects

• Ability to bring thoughtful perspectives, creativity, and a positive attitude to solve problems at scale

Responsibilities:

• Develop and maintain highly reliable data processing pipelines using Python, SQL, and various technology platforms such as Airflow and the ELK stack

• Manage, analyze, and serve ever-increasing volumes of high-quality data using backend databases such as PostgreSQL and MySQL and frontend tools such as Grafana, Jupyter, and Redash

• Continuously improve the efficiency and effectiveness of Cerebras hardware manufacturing by taking ownership of data from end to end

• Partner with hardware and system engineers to translate data insights into effective decision making while identifying opportunities for automation

• Continually evaluate team processes to maintain an efficient and performant data-driven engineering culture

Benefits:

• H1B visa sponsorship

• Green card sponsorship

Education Requirements:

• Engineering degree (Electrical Engineering preferred)

Other Requirements:

• Initiatives and ownership of assignments

• Fast learner

• Self-sufficient

• Multitasking capability

• Knowledge of electronics, embedded systems, and microcontrollers

• Familiarity with automotive industries and electronics

• Chinese/English bilingual preferred

• Willingness to work on a flexible schedule

Responsibilities:

• Project management

• Product development

• Customer support

• Technical issue resolution

• Communication with customers on business issues (invoices, payments, purchase orders, etc.)

Benefits:

• Competitive salary and benefits package

• Competitive stock options and performance-based bonuses

• Comprehensive medical, dental, and vision plans

• Professional development and growth opportunities

• Global team offsites

Education Requirements:

• Bachelor's degree or higher in Computer Science or a related field

Experience Requirements:

• 5-8 years of experience in software engineering

• Fast learner and self-starter as a full-stack engineer

• Strong product and business sense and can build product based on customers' needs

• Good understanding of software engineering principles and best practices

• A strong entrepreneurial or hacker spirit or experience in a rapidly growing startup

Other Requirements:

• Able to work with senior engineers across the Asia time zone, including periodic evening meetings, and excited to work on-site with our teammates in our Sunnyvale office

Responsibilities:

• hack and build our next generation smart AI editor that can self ingest, comprehend, do rough and fine cuts of videos based on a user's real-time feedback and taste of previous content

• familiarizing our product and growth funnels

• prototyping and crafting our next innovative product for prosumers and enterprise customers

Experience Requirements:

• 4+ years

• 3+ years

• 8+ years

• 1-2

• 1 to 4 years

Experience Requirements:

• 8+ years

Experience Requirements:

• 1-2