Benefits:

• Market competitive salary

• Comprehensive medical insurance

• Dedicated funding for skill development

• Hybrid-first approach

• Quarterly recognition programme

Experience Requirements:

• 2 to 4 years of experience in technical support or a related field

Other Requirements:

• Experience using support ticketing systems like Freshworks

• Familiarity with AWS infrastructure and Big Data technologies

• Fluent in Mandarin (spoken and written)

Responsibilities:

• Handle and triage tickets related to incidents and requests

• Provide technical support for CaaS and on-premise clients

• Collaborate with Product Engineering and Infrastructure teams

• Diagnose problems and identify root causes

• Maintain thorough documentation of all support tickets

Benefits:

• Commission Structure (Uncapped)

• Coworking Space (Co-labs | The Starling Mall)

• Unlimited Vacation Days

• Laptop & Cellphone

• Medical Insurance

Experience Requirements:

• Minimum 2 years of experience in a sales role

• Minimum 1 year of specific experience in outbound prospecting

Other Requirements:

• Exceptional written and verbal communication skills

• Familiarized with Tech Stack (HubSpot, Instantly.ai, LinkedIn Sales Navigator, Fireflies.ai)

• Work Permit in Malaysia

Responsibilities:

• Build targeted outbound prospect lists and execute multi-channel outreach campaigns

• Engage with inbound leads and qualify their needs

• Manage pipeline with precision and nurture opportunities

• Collaborate closely with Account Executives to close deals

• Work hands-on with AI tools to automate sequences and lead scoring

Benefits:

• Coworking Space (Co-labs | The Starling Mall)

• Laptop

• Unlimited Vacation Days

• Birthday Voucher (RM 100)

• Medical Insurance

Experience Requirements:

• Adept at utilising Google Sheets and Excel with advanced capabilities

• Comfortable using AI tools (e.g. ChatGPT, Claude, scripting assistants)

• Proficiency in English and Malay

Other Requirements:

• Analytical mindset to spot patterns in fieldwork data

• Negotiation and vendor management skills

• Work Permit in Malaysia

Responsibilities:

• Execute and manage survey campaigns end-to-end

• Run smart feasibility assessments using historical trends

• Negotiate with panel vendors for pricing and timelines

• Experiment with AI tools to automate repetitive workflows

• Collaborate with Customer Success and Business Development teams

Benefits:

• Remote team environment

• Established processes for cross-cultural and timezone collaboration

• Periodic in-person work opportunities

• Equal-opportunity workplace

Other Requirements:

• Applicants must be residing in Malaysia and Indonesia

Responsibilities:

• Contact potential prospects from personally-generated research to build a sales pipeline

• Produce compelling business cases to meet prospect needs

• Lead in-person client presentations to C-level executives

• Execute a scalable sales process for the Malaysian and Indonesian government and private sectors

• Utilize Pipedrive CRM to track sales activity and meet revenue targets

Benefits:

• You'll be covered exclusively on one of the highest medical and dental insurance especially for you

• Unlimited snacks in our specially dedicated snack room.

• Flexible working environment and working hours

• You'll get to experience a very competitive compensation

• You will grow more here than you would anywhere else, that is a promise.

Experience Requirements:

• 1+ years of experience in sales, preferably in B2B SaaS

Other Requirements:

• Articulate English with a clear and concise spoken and written communication style is essential

• Additional language skills relevant to the markets outlined above are an asset

• Commitment ; a strong desire to pursue a career in sales

• Consistent track record of overachieving

• Empathetic listener and persuasive communicator

• Competitive, resilient, and highly motivated

• A great attitude and love for teamwork

Responsibilities:

• Collaborating closely with Sales Executives to drive pipeline growth across APAC regions.

• Creating personalized outreach to multiple stakeholders, including decision-makers and influencers, for key prospects & customer accounts.

• Providing a world-class prospect and customer experience through every interaction, ensuring that they feel understood and valued.

• Becoming a product expert and learning to articulate the value of respond.io’s solutions to potential clients effectively.

• Keeping meticulous records of interactions with leads in our CRM, including progress made, follow-up activities, and next steps.