Benefits:

• Full Medical, Dental, and Vision Health Coverage

• 401(k) plan (non-matching)

• Unlimited vacation

• Company-paid Wellhub membership

• Dinner covered with Uber Eats

Experience Requirements:

• Prior experience in customer-facing roles such as retail, teaching, acting, or hospitality

Other Requirements:

• Exceptional written and verbal communication skills

• Spanish fluency is a plus

• Strong organizational and time management skills

• Comfort working across different teams and systems

Responsibilities:

• Be the first point of contact for customers via calls, texts, and emails

• Troubleshoot questions and guide customers through solutions

• Flex between customer support and onboarding teams

• Manage tasks in Asana and Google Workspace

• Collaborate with Customer Success Managers and onboarding specialists

Benefits:

• Equity package

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

• Dinner covered with Uber Eats

Experience Requirements:

• 1+ years of early career experience delivering on scoped responsibilities

Other Requirements:

• Strong verbal communication skills

• Tech-savvy and able to learn new platforms quickly

• Patient and empathetic

• Strong time management and organizational skills

Responsibilities:

• Make a minimum of 30 customer calls per day

• Build strong, trust-based relationships with small business owners

• Help customers adopt tools like websites, SEO, ads, and AI features

• Drive retention by preventing churn and recovering delinquent accounts

• Capture and share customer feedback with internal teams

Benefits:

• Equity

• Full Medical, Dental, and Vision Health Coverage

• 401(k) plan (non-matching)

• Unlimited vacation

• Company-paid Wellhub membership

Experience Requirements:

• 5+ years of customer success or customer experience background

• 1+ years of direct people management experience

Other Requirements:

• Proven success in a high-activity, phone-first environment

• Strong data-driven mindset

• Excellent communication and problem-solving skills

Responsibilities:

• Lead a small customer success team while contributing as an IC

• Drive customer engagement in a call-first environment

• Run team rituals like stand-ups and performance reviews

• Coach team members on call quality and customer strategy

• Track core success metrics like NRR, GRR, and churn

Benefits:

• Equity

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

• Dinner covered with Uber Eats

Experience Requirements:

• 6+ years of customer-facing experience

• 1+ year of direct people management experience

• Experience in high-urgency, metrics-driven operational roles

Other Requirements:

• Ability to give clear, direct feedback

• Strong prioritization skills

• Comfort working within ticketing systems and repeatable workflows

• Bonus experience with Google tools or DNS/domain setup

Responsibilities:

• Lead and coach a small onboarding team

• Own onboarding performance including enrollment conversion and retention

• Troubleshoot issues related to Google Business Profile, DNS, and websites

• Identify bottlenecks and run experiments to improve outcomes

• Partner with Sales to improve handoff quality and speed

Benefits:

• Equity

• Full Medical, Dental, and Vision Health Coverage

• Monthly stipend for mental and physical health

• Unlimited vacation

• Company-paid Wellhub membership

Experience Requirements:

• 3+ years of experience managing paid social campaigns for high-growth B2B or SaaS

Other Requirements:

• Proven track record on Meta Ads Manager

• Proficiency in GA4 and Excel/Google Sheets

• Strong analytical mindset fluent in CAC and campaign metrics

• Excellent copywriting instincts

Responsibilities:

• Own end-to-end management of paid marketing campaigns on Meta, Google, TikTok, etc.

• Build and execute full-funnel media strategies

• Lead A/B and multivariate testing roadmaps

• Develop SEO and GEO/AEO strategies

• Partner with Data and Engineering for attribution accuracy

Benefits:

• Equity compensation

• Monthly stipend for mental and physical health

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

Experience Requirements:

• 7+ years of experience in Revenue Operations or Sales Operations

• Experience in high-growth (Series B to D) vertical SaaS or SMB-focused environments

• Experience managing a team and scaling RevOps functions

Other Requirements:

• Hands-on experience with HubSpot and Salesloft configuration

• Comfort working with SQL and BI tools like Hex

• Extremely organized and detail oriented

Responsibilities:

• Define GTM operating model and revenue architecture

• Refine lead scoring, qualification, and routing logic

• Own and evolve the GTM tech stack

• Build and maintain performance dashboards and models

• Design AI-driven GTM processes to increase efficiency

Benefits:

• Equity

• Monthly stipend for mental and physical health

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

Experience Requirements:

• 6+ years of experience in product design

• Demonstrated success designing for web and native mobile applications (iOS and Android)

Other Requirements:

• Portfolio showing strong interaction design and craft excellence

• Strong collaborator and systems thinker

• Customer-first mindset

Responsibilities:

• Design product experiences for discovery, onboarding, and success

• Collaborate to define strategy and shape roadmaps

• Deliver end-to-end flows that increase adoption and retention

• Balance quick iteration with high-quality UI execution

• Elevate the work of others through clear feedback

Benefits:

• Uncapped commissions ($100k+ OTE)

• Equity package

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

Other Requirements:

• Excited to build a career in sales

• Skilled verbal and written communicator

• Organized and consistent with pipeline management

• Willing to work 5 days a week in the Brooklyn office

Responsibilities:

• Drive outbound prospecting through calls, emails, and outreach

• Run discovery conversations and deliver demos

• Manage a fast-moving pipeline in the CRM

• Apply coaching and feedback to sharpen sales skills

• Build relationships with small business owners

Benefits:

• Uncapped commissions ($100k+ OTE)

• Equity package

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

Other Requirements:

• Eager to own the full cycle from prospecting through close

• Comfortable in high-volume outreach

• Willing to work 5 days a week in Brooklyn office

• Skilled verbal and written communicator

Responsibilities:

• Own the full sales cycle from prospecting to closing

• Drive outbound prospecting through multiple channels

• Run discovery conversations and deliver product demos

• Manage pipeline with attention to detail in CRM

• Collaborate with sales leadership to iterate on messaging

Benefits:

• Uncapped commissions ($100k+ OTE)

• Equity package

• Full Medical, Dental, and Vision Health Coverage

• Unlimited vacation

• Company-paid Wellhub membership

Other Requirements:

• Excited to own the full cycle (prospecting through close)

• Skilled verbal and written communicator

• Willing to work 5 days a week in Williamsburg, Brooklyn office

• Comfortable using technology (including AI) to work smarter

Responsibilities:

• Drive outbound prospecting to build own pipeline

• Run discovery conversations and deliver demos

• Manage fast-moving pipeline with strong follow-up discipline

• Apply feedback from trainings and role plays

• Represent Topline Pro with professionalism to small business owners

Education Requirements:

• Computer Science degree

• Computer Engineering (CE) degree

• Electrical Engineering (EE) degree

Experience Requirements:

• 5-10 years preferred (3+ years considered)

• Strong backend engineering experience with Python

• Experience at a seed-stage or Series A startup

• Experience with geometric, spatial, or simulation-related data

• Experience with GPU computing, LLM/agentic systems, or data-heavy pipelines

Other Requirements:

• No visa sponsorship

• Comfortable contributing to React + TypeScript codebases

• Exposure to infrastructure (cloud, CI/CD, containers, DevOps)

Responsibilities:

• Own major components of backend systems

• Build performant, production-grade backend features in Python

• Work with geometry, spatial data, simulation data, and large datasets

• Contribute to frontend components in React + TypeScript

• Collaborate on data pipelines, GPU-related workflows, and LLM/AI-driven functionality