AI Jobs

Benefits:

• Competitive salary and benefits package offered.

• ESOPs for all.

Education Requirements:

• Bachelor's degree in English, Journalism, Marketing, Communications, or a related field (or equivalent experience).

Experience Requirements:

• Proven experience as a content writer, with a strong portfolio showcasing diverse writing styles and topics.

Other Requirements:

• Familiarity with SEO best practices and the ability to incorporate keywords effectively.

• Proficiency in using content management systems (CMS) and basic understanding of HTML/CSS.

• Strong research skills and the ability to distill complex information into easily understandable content.

• Creativity and a willingness to think outside the box to produce fresh and engaging content.

• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously and meet deadlines.

Responsibilities:

• Produce well-researched and compelling content, including blog posts, articles, website copy, and social media posts.

• Conduct thorough research on industry-related topics to ensure content accuracy and relevance.

• Collaborate with the marketing team to develop content strategies and editorial calendars.

• Optimize content for search engines by incorporating relevant keywords and SEO best practices.

• Review and edit work for grammar, spelling, punctuation, clarity, and style.

Benefits:

• Competitive compensation

• Collaborative work environment

• Opportunities for professional growth and development

• ESOPs for all the employees.

Education Requirements:

• Bachelor's degree in business, marketing, or a related field

• Master's degree preferred

Experience Requirements:

• 8+ years of progressive experience in customer success

• Minimum of 3 years in a leadership role

• Preferably in the SaaS industry

Other Requirements:

• Strong understanding of SaaS products and services

• Exceptional leadership and team management skills

• Excellent communication and interpersonal skills

• Ability to analyze data and make data-driven decisions

• Customer-centric mindset with a passion for ensuring customer satisfaction

Responsibilities:

• Develop and implement a comprehensive customer success strategy to maximize satisfaction, retention, and growth.

• Lead, mentor, and inspire a high-performing customer success team.

• Develop and optimize an effective customer onboarding process.

• Proactively engage with customers to identify opportunities for upselling and cross-selling.

• Oversee the customer support function, ensuring timely and effective resolution of issues.

Experience Requirements:

• 4 - 6 yrs

• Strong experience in Flutter & Dart

• Experience with REST APIs integration

• Knowledge of state management (Provider, Bloc, Riverpod, etc.)

• Experience with Git/version control

Other Requirements:

• Understanding of app deployment process (Android & iOS)

Responsibilities:

• Develop and maintain mobile applications using Flutter

• Write clean, scalable, and maintainable code

• Integrate APIs and third-party services

• Debug and optimize application performance

• Collaborate with cross-functional teams