Benefits:

• Work on cutting-edge technology with real-world impact

• Collaborative and innovative environment

• Competitive salary, equity, and benefits

• Professional development opportunities

Experience Requirements:

• Have had a closing and quota-carrying role for at least 2-5 years, while consistently exceeding monthly, quarterly, and annual sales targets

• Be highly empathetic to customers, while demonstrating a curiosity to help with solving their problems

• Possess technical competency to understand CodeRabbit’s software and build strong relationships with highly technical prospects and key business stakeholders

Responsibilities:

• Proactively identify, qualify, and close expansion sales opportunities within our existing customer accounts into closed-won business and ultimately happy CodeRabbit customers/advocates

• Bring a data analytical mindset by focusing on how to maximize the potential value CodeRabbit can deliver to our customers through higher product utilization

• Manage active sales pipeline while also improving and maturing our Expansion Sales processes and playbook

• Become a product expert and understand all components of CodeRabbit

• Relentlessly focus on solving customer needs and challenges by effectively communicating specific benefits of CodeRabbit through a combination of sales discussions, product demos, and POVs

Benefits:

• Competitive salary

• equity

• benefits

• Professional development opportunities

Education Requirements:

• Bachelor's degree in Computer Science or related field.

Experience Requirements:

• 3+ years of experience in technical support, software engineering, or a similar role in the software industry.

• Excellent written and verbal communication skills – you are able to work with a wide variety of geographically distributed customers and solve their problems.

• Strong understanding of software development principles, version control systems (particularly Git), and other developer tools.

• Proficiency in at least one programming language.

• Experience with code review processes and tools.

Responsibilities:

• Work directly with our customers to troubleshoot, debug, reproduce and resolve complex technical issues.

• Educate customers on the best product usage, ensuring they maximize the value out of it.

• Setup Zoom calls with customers to resolve issues, improve their experience, and enhance product adoption.

• Support the sales team in customer conversion and retention efforts.

Benefits:

• Competitive salary

• equity

• benefits

• Professional development opportunities

Experience Requirements:

• At least 5 years of experience as a Technical Writer, Developer Experience/Advocate Engineer, or related role

• Strong software development experience, particularly in areas related to version control, code review, and developer workflows.

• Proven track record of creating technical content for developer audiences

• Experience with Git, GitHub, and modern development practices

• Excellent written and verbal communication skills with ability to explain complex technical concepts clearly

Responsibilities:

• Create in-depth technical content including blog posts, tutorials, and documentation that showcase CodeRabbit's features like AST Grep rules, PR summaries, and 1-Click Suggestions

• Develop and maintain sample applications and demo repositories that illustrate best practices and real-world applications of CodeRabbit

• Write technical comparisons and benchmarks that demonstrate the advantages of AI-powered code review

• Create engaging social media content focused on developer education and community building

• Produce video content including product demos, technical deep-dives, and feature walkthroughs

Benefits:

• Competitive salary

• equity

• benefits

• Professional development opportunities

Education Requirements:

• Degree in Computer Science, Engineering, Artificial Intelligence, or related field

Experience Requirements:

• 3-5 years of experience in software engineering with excellent software engineering practices

• Experience working with distributed systems, high-performance computing, and systems/infrastructure

• Experience with code search, code graphs, tree-sitter, and static analysis tools, with a deep understanding of their application in real-world scenarios is preferred

• Experience with cloud computing platforms (AWS, GCP, or Azure)

Responsibilities:

• Design and implement intelligent features for code analysis and review

• Integrate language models into software development workflows

• Develop scalable, efficient algorithm-driven software systems

• Participate in brainstorm , ideations and mentor team members

• Stay current with advancements in Generative AI and software engineering

Experience Requirements:

• Proven experience as a senior UX designer (10+ yrs of experience), with a strong portfolio showcasing your design work for web and/or mobile applications, ideally within enterprise software or SaaS products.

• Able to function both as a practitioner and leader - including setting design standards and practice foundations independently and for a future team.

Other Requirements:

• Ability to design native user interfaces across multiple touchpoints including web, mobile, as well as embedded applications on platforms such as Salesforce, Microsoft Dynamics, and ServiceNow.

• The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity.

• The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines.

• Proficiency in design tools such as Figma.

• Excellent communication and collaboration skills.

Responsibilities:

• Develop user flows, wireframes, and high-fidelity prototypes to communicate design concept for complex service products.

• Conduct user research and needs analysis to understand user pain points and gather insights.

• Create and maintain design systems and style guides to ensure consistency across our products.

• Collaborate closely with engineering teams to ensure the successful implementation of design solution.

• Stay up to date on the latest design trends and technologies.

Experience Requirements:

• 3-7 years of product management experience, ideally in AI-powered diagnostics, field service management (FSM), or customer support automation

• Strong understanding of customer service platforms (CSP) and resolution intelligence platforms, including tools like ServiceNow, Salesforce Service Cloud, Microsoft Dynamics, or Zendesk

• Experience working with AI-driven troubleshooting systems, conversational AI, or automated case resolution technologies

Other Requirements:

• Technical proficiency in LLMs, machine learning, AI search, and case-based reasoning systems is a plus

• Experience collaborating with field service teams, technical support engineers, and contact center professionals

• Strong analytical skills with a data-driven approach to decision-making.

Responsibilities:

• Own the product roadmap for Neuron7’s diagnostics solution, focusing on AI-powered troubleshooting and intelligent issue resolution

• Optimize the set up and onboarding to the diagnostics and pathways products, reducing the time-to-ROI for our customers and improving the overall usability of the product

• Enhance end-user self-service diagnostic capabilities, allowing end users to resolve issues before escalating to support

• Develop and optimize the technician experiences for looking up troubleshooting details and getting curated expert help where needed, as well as providing feedback

• Develop and optimize the product expert experiences for helping product experts manage and curate information from the field into robust-troubleshooting guidance

Benefits:

• Medical

• Dental

• Vision

• Professional development

• Employee paid life & disability life insurance policy. An insurance policy pays a sum of money either on the death of an insured person or after a set period.. Disability insurance replaces a portion of your income if you can't work because of illness or injury. disability insurance - provides a monthly income if you become disabled as a result of illness or accident. Paid time off - is paid time away from work that employees can use for any reason - vacation, illness, or appointments.Paid sick leave - is paid time off from work that workers can use to stay home to recover from an illness or to care for a sick family member.Paid vacation - is paid time off from work that workers can use for any purpose, such as vacation, rest, or relaxation. Paid holidays - are paid days off from work that workers get for holidays, such as New Year's Day, Memorial Day, and Christmas. Parental leave - is paid or unpaid time off from work to care for a new child. Bereavement leave - is paid or unpaid time off from work to grieve the death of a loved one. Jury duty leave - is paid or unpaid time off from work to serve on a jury. Military leave - is paid or unpaid time off from work for military service. Voting leave - is paid or unpaid time off from work to vote.

Responsibilities:

• Ensure that robotic systems operate successfully in customer use cases via teleoperation with a focus on data gathering and data generation.

• Run robotic systems continuously throughout the day, identifying bugs and technical issues and generating collected data for ongoing improvements.

• Operate teleoperation equipment as needed to guide the robot through specific behaviors.

• Follow proper equipment and robot maintenance procedures, including setup and operation.

Experience Requirements:

• 2+ years of closing sales experience at a technology company and experience closing 6-7 figure enterprise contracts.

• Experience managing a consultative sales cycle with executives at Fortune 50 companies.

Responsibilities:

• Develop a Sales Pipeline: Identify key target accounts interested in generative AI solutions and create customized outreach strategies to build strong relationships.

• Strategically Map Stakeholders: Identify decision-makers in AI adoption and devise a plan to secure their buy-in for generative AI services.

• Lead and Manage the Sales Cycle: Tailor pitches and AI product demos to address the specific needs and challenges of each client.

• Ensure Client Satisfaction: Collaborate with the Customer Success team during AI pilot phases to ensure a seamless transition to long-term AI service contracts.

• Expand Client Accounts: Coordinate post-sales efforts to ensure successful AI deployment, enhance customer experience, and manage account growth and renewals.

Experience Requirements:

• 1-2 years of sales experience

Responsibilities:

• Manage your own sales and meetings pipelines in a specified territory

• Discover new sales leads based on industry & account research (Linkedin Sales Navigator, ZoomInfo, internet research, etc)

• Create strategic outreach campaigns (calls, emails, Linkedin, social selling, etc)

• Qualify prospects/accounts through email, phone, Linkedin, etc

• Manage prospects, accounts, and opportunities in Salesforce

Education Requirements:

• Bachelor’s Degree in Engineering, Computer Science, or a technical field.

Experience Requirements:

• 3+ years of working experience in a technical role interfacing with technical and non-technical folks.

Responsibilities:

• Build, deploy, and maintain Python automation scripts and other tools to streamline the data annotation process, automate repetitive tasks, and reduce manual effort.

• Identify bottlenecks in the data labeling pipeline and implement solutions to enhance throughput, accuracy, and scalability of labeling operations.

• Work closely with the Project Management team to ensure that data labeling meets accuracy standards and troubleshoot any issues related to data quality.

• Plan quality assurance workflows to use GenAI and open-source models to find data anomalies.

• Set up monitoring tools to track the performance of data annotation operations, reporting key metrics and areas for improvement to leadership.

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor’s degree in Information Technology, Computer Science, related field, or equivalent experience.

Experience Requirements:

• At least 8 years experience managing IT and business-critical systems and infrastructure for an early-stage SaaS startup.

• Expertise in managing software tools, including G-suite, Slack, Kandji (or similar MDM), and Drata (or similar compliance software)

• Knowledge of security best practices, data protection, and SOC 2 and ISO compliance standards.

Responsibilities:

• Manage all core business software, including licensing, updates, and integrations, to ensure optimal functionality and alignment with company needs.

• Act as the primary point of contact for resolving employee technical issues ensuring timely resolution or engaging third-party support as needed.

• Conduct timely onboarding and offboarding of employees and contractors, including provisioning and de-provisioning access to systems and devices.

• Oversee company hardware inventory to ensure efficient distribution supporting business operations. Establish an appropriate replacement cycle for existing assets, ensuring a detailed and up-to-date inventory is kept.

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor's Degree in Computer Science, computer Engineering, or equivalent experience.

Experience Requirements:

• 5+ years of experience working in Cloud Infrastructure, DevOps.

• Proficiency with the Kubernetes ecosystem

• Experience with AWS services including IAM, S3, RDS, EKS.

• Experience with IaC such as Terraform.

• Experience building and scaling high availability distributed systems.

Responsibilities:

• Build and maintain cloud infra and distributed systems for data processing, MLOps and other services.

• Develop and implement DevOps practices to deploy applications in AWS EKS.

• Build infrastructure configuration-as-code modules using Terraform.

• Design and develop architectures for running AI on realtime video at scale.

• Implement security best practices for the software engineering organization.

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Experience Requirements:

• 5+ years of experience with REST, API design patterns, scalable containerized systems, and microservices.

• Experience building large distributed systems and handling scalability, with expertise in Flink, Kafka, or Kinesis for stream processing.

• Demonstrated experience in designing, architecting, and delivering large-scale distributed systems, from concept to production.

• Hands-on experience with Terraform and cloud infrastructure (AWS, Azure, or GCP).

Responsibilities:

• You will contribute to the development, scaling, and securing of large distributed systems, data processing pipelines, access control systems, and Cloud APIs

• Solve unique technical challenges

• Develop, test, and deploy services within the Voxel ecosystem

• Influence the technical direction of the teamUphold high code quality and architectural design standards

• Design scalable and resilient systems and services

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor's Degree in Computer Science, computer Engineering, or equivalent experience.

Experience Requirements:

• 5+ years of experience working in Cloud Infrastructure, DevOps.

• Proficiency with the Kubernetes ecosystem

• Experience with AWS services including IAM, S3, RDS, EKS.

• Experience with IaC such as Terraform.

• Experience building and scaling high availability distributed systems.

Responsibilities:

• Build and maintain cloud infra and distributed systems for data processing, MLOps and other services.

• Develop and implement DevOps practices to deploy applications in AWS EKS.

• Build infrastructure configuration-as-code modules using Terraform.

• Design and develop architectures for running AI on realtime video at scale.

• Implement security best practices for the software engineering organization.

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor's degree in Computer Science or a related field

Experience Requirements:

• 8+ years of experience developing data-intensive backend APIs and service at scale

• 3+ years of experience leading cross-functional engineering projects

• Proven track record of customer-centric technical leadership and delivering customer value

• Solid engineering and coding skills (preferably Go, C++, Java, or another typed/compiled language)

• Production experience with cloud platforms (AWS, GCP) and cloud native architecture

Responsibilities:

• Collaborate with engineering and non-engineering teams across the company to better understand our users and how our technology can meet their evolving needs

• Lead engineering projects from scoping to implementation to maintenance

• Research, propose, and design backend services and APIs based on the needs of customers and internal systems

• Implement backend services and APIs (Go, [Node.js](http://Node.js), Python, gRPC/ConnectRPC, AWS)

Benefits:

• Extensive / Generous health, dental, and vision insurance.

• Highly competitive paid parental leave and support system.

• Ownership in the business through an Equity Incentive Plan.

• Generous paid time off and / or flexible work arrangements.

• Daily meals in-office, vibrant company events, team-building.

Education Requirements:

• Bachelor's degree in Computer Science or a related field.

Experience Requirements:

• Minimum 5+ years of experience in software engineering, with a focus on infrastructure design.

• Proven experience in designing complex systems and strong software engineering skills.

• Strong understanding and experience with distributed systems like Apache Spark, Ray etc. and infrastructure design.

• Proficiency in containerization technologies like Docker and orchestration platforms like Kubernetes.

• Demonstrated expertise in DevOps practices, with a focus on ML.

Responsibilities:

• Build and maintain cloud infra and distributed systems for MLOps

• Build out internal training framework to make research with large distributed models easy and fun

• Design and develop systems to support Voxel's ML development, with a focus on computer vision applications.

• Provide technical guidance, mentorship, and project management support.

• Build distributed systems and pipelines for data management, ensuring scalability, reliability, and performance.

Education Requirements:

• bachelor’s degree

Experience Requirements:

• two to five years of inside sales / telemarketing experience delivering quality CXO (CEO, CFO, CIO, etc.) business leads to highly motivated enterprise sales executives, and managing existing CXO relationships.

• Some expertise in industrial value chain operations (supply chain, maintenance, military, manufacturing, field services) is expected.

Benefits:

• comprehensive medical, dental, and vision plans

• yearly wellness stipend

• 401k program

• parental leave program

• workstation setup allowance

Education Requirements:

• B.S. degree in a quantitative field such as Computer Science, Engineering, or comparable degree/experience.

Experience Requirements:

• 2+ years experience working in a technical customer-facing role.

• Proficient in Python.

• Previous experience with cloud infrastructure providers such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform.

• Outstanding organizational skills and ability to multitask in order to effectively prioritize and manage customer requests.

• Experience with common support software like Zendesk, Jira, and Slack.

Responsibilities:

• Partner with Snorkel Flow users to design, build, troubleshoot and deploy AI applications.

• Lead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issues.

• Perform live working sessions to analyze and address customer reported issues.

• Prioritize, document and coordinate customer issues with account assigned ML Success Managers and the Snorkel engineering team.

• Contribute to internal and external guides and docs, improving our self-service support materials.