Benefits:

• Work on a meaningful product that impacts global research

• Join a mission-driven and globally distributed team

• Flexible working hours and fully remote work culture

• Reimbursement toward health/fitness expenses

• Learning and development reimbursement benefit

Experience Requirements:

• 1-3 years of work experience

• 2+ years in Customer Success, Support, or SaaS roles

Other Requirements:

• Fluency in Portuguese and English

• Familiarity with Zendesk or similar support platforms

• Experience using CRM tools (Zoho CRM is a plus)

• Ability to host and facilitate webinars or online training

• Strong documentation and knowledge-sharing mindset

Responsibilities:

• Respond to customer inquiries via Zendesk in Portuguese and English

• Guide customers through onboarding journeys and ensure their success

• Prepare users for upgrades, renewals, and feature adoption milestones

• Create and maintain knowledge base articles in both Portuguese and English

• Host webinars and training sessions to support user enablement

Benefits:

• Flexible, Hybrid Workplace: Enjoy the autonomy to choose between working remotely or in the office, with the flexibility to create a work environment that suits your needs. Flexible Vacation: Start with 3 weeks of vacation in your first year, and enjoy unlimited vacation starting your second year. Personal Days: Unlimited personal days for planned time off (booked in advance). Flex Days: 10 flex days for last-minute personal or sick days, giving you added flexibility when unexpected events arise. Comprehensive Health Benefits: Full coverage for dental, vision, prescription medication, alternative health therapies, and life insurance (after 3 months). Professional Growth: Access to leadership training and role-specific development opportunities for continuous learning. Company Phone Plan: Optional company phone plan available after 3 months. Team Retreats & Celebrations: Join us for company retreats, live events, and celebrations throughout the year. Retirement Savings: RRSP contribution plan with employer matching (optional after 3 months).

Other Requirements:

• To maintain SOC2 compliance, Employment is contingent on passing a background check.

Benefits:

• Competitive Compensation

• Flexible Vacation

• Personal Days

• Flex Days

• Comprehensive Health Benefits: Full coverage for dental, vision, prescription medication, alternative health therapies, and life insurance (after 3 months). Parental Leave Top-Up: Supplemental financial support for up to 15 weeks of parental leave, in addition to EI benefits. Professional Growth: Access to leadership training and role-specific development opportunities for continuous learning. Company Phone Plan: Optional company phone plan available after 3 months. Team Retreats & Celebrations: Join us for company retreats, live events, and celebrations throughout the year. Retirement Savings: RRSP contribution plan with employer matching (optional after 3 months).

Education Requirements:

• Bachelor’s degree in Business, Marketing, or a related field; MBA or equivalent is a plus.

Other Requirements:

• Must pass a background check to maintain SOC 2 compliance and uphold company security standards.

Responsibilities:

• Develop using React/Vue (front-end) and Python/PHP (back-end).

• Integrate AI models (LLMs, GPT, AI Agents) to deliver seamless, cutting-edge user experiences.

• Utilize AI-assisted IDEs like Windsurf, Cursor, and other AI-driven development tools to boost efficiency.

• Leverage AI coding assistants and automation to write, debug, and optimize code faster.

• Stay ahead of advancements in AI-driven software engineering workflows.

Benefits:

• Competitive compensation package with 28 days holiday plus UK bank holidays

• Internal mentoring and training initiatives

• Flexible working hours

• Private medical insurance

• Health cash plan

Education Requirements:

• Bachelor’s or Master’s degree in Computer Science or “STEM” (Science, Technology, Engineering and Math) or related working experience

Experience Requirements:

• Minimum 5 years of industrial experience in software development, with a strong proficiency in modern C++ programming language

Responsibilities:

• Proactively participate in design and architecture discussions and suggest potential improvements to the existing and future products as well as internal tools

• Collaborate with product managers, team leaders, and other stakeholders to understand product requirements and generate innovative proposals and ideas

• Lead on a full cycle of design and development from the initial proof of concept prototype to the final fully tested and evaluated product

• Be autonomous, driven and proactive and be able to work independently with minimum supervision and ability to mentor and manage more junior members of the team

• Propose new ideas and share them within the team and also be able to represent their work to the technical and non-technical staff

Benefits:

• A fun, supportive and engaging environment

• Opportunity to work on cutting edge technologies with the top talent in the field

• Competitive compensation package with 28 days holiday plus UK bank holidays

• Internal mentoring and training initiatives

• Flexible working hours

Education Requirements:

• Bachelor’s or Master’s degree in Computer Science or “STEM” (Science, Technology, Engineering and Math) or related working experience

Responsibilities:

• Develop a thorough understanding of our SLAM stack and develop ideas for its improvement across all aspects of the algorithms involved

• Implement state-of-the-art computer vision algorithms for SLAM

• Develop understandable, clean and documented code which is well-tested by creating appropriate unit tests

• Implement new features for our product

• Be able to work independently

Benefits:

• A fun, supportive and engaging environment

• Opportunity to work on cutting edge technologies with the top talent in the field

• Competitive compensation package with 28 days holiday plus UK bank holidays

• Internal mentoring and training initiatives

• Flexible working hours

Education Requirements:

• Bachelor’s or Master’s degree in Electrical Engineering, Robotics or Computer Science or a related field or significant personal software development experience

Responsibilities:

• Develop a thorough understanding of our SLAM stack and develop ideas for its improvement across all aspects of the algorithms involved

• Implement state-of-the-art computer vision algorithms for slam

• Ensure code is well tested by creating appropriate unit tests

• Share ideas within the team and provide an explanation of new algorithms

Benefits:

• Competitive salary

• Full healthcare benefits

• MacBook Pro and IT budget

• Experienced colleagues

• Team building events

• Startup environment