Benefits:

• remote-first working environment

• competitive salary

• comprehensive health, dental, and vision benefits

• additional insurance options

• Employer RRSP and 401K matching programs

Experience Requirements:

• 5-8 years of experience in a Customer Success or account management role at a B2B SaaS company

• Proven experience managing enterprise-level accounts

• Ability to collaborate and build strong relationships with clients and internal teams

• Experience working with cross-functional teams

• Excellent communication skills

Other Requirements:

• Passion for customer service and helping businesses succeed with technology solutions

Responsibilities:

• Onboard new customers

• Develop success plans for customers

• Conduct regular check-ins

• Collaborate with Professional Services

• Respond to customer requests and offer strategic guidance on product use, account modifications, and business expansion

Benefits:

• Salary that matches your experience

• 8% holiday allowance

• Unlimited holidays

• NS business card

• Laptop, mobile phone inc. sim card

Experience Requirements:

• 2-4 years of work experience is preferred

• Agency experience as project manager, account manager, client service manager, traffic manager = big kudos and plus!

Other Requirements:

• Fluent in Dutch (& proficient in English)

• Living in the Netherlands

Responsibilities:

• Managing the entire project management process for AI assistants

• Onboarding customers

• Briefing Head of Product

• Keeping customers up-to-date

• Launching on-time while collecting data & feedback

Benefits:

• Up to €1000 budget for growth

• Monthly work-from-home compensation

• 25 working days of holiday