AI Jobs

Benefits:

• Environment prioritizes learning, innovation, and growth

• Work with cutting-edge technologies

• Contribute to global business solutions

• Fostering culture of responsible innovation

Experience Requirements:

• 6+ years experience in data engineering

• Experience with large scale data migrations

• Consulting / customer facing experience

• Comfortable writing code in Python or Scala

• Deep experience with distributed computing with Apache Spark

Other Requirements:

• Working knowledge of Cloud ecosystems (AWS, Azure, GCP)

• Familiarity with CI/CD

• Working knowledge of MLOps

• Must have Databricks Certifications

• Ability to travel up to 30%

Responsibilities:

• Handle impactful customer technical projects

• Scope variety of professional services work

• Guide strategic customers as they implement projects

• Consult on architecture and design

• Mentor and provide guidance to junior data engineers

Experience Requirements:

• 5–6 years of experience in solution architecture, pre-sales, or similar client-facing role

• Demonstrated experience with OEMs / System Integrators in IT, SaaS, or enterprise software

Other Requirements:

• Excellent communication skills in Arabic (native or fluent) and English

• Local presence in KSA (mandatory)

• Experience with Contact Center and conversational AI (advantage)

Responsibilities:

• Act as the local technical face of the product in Saudi Arabia

• Deliver localized demos and proof-of-concepts (PoC’s) with a focus on Arabic

• RFP/RFI/RFQ response creation

• Conduct customer workshops and discovery sessions

• Provide feedback to Sales, product and engineering teams on local requirements

Experience Requirements:

• 2-6 years of experience in Software/Technical Account Management or Customer Success

• Experience in a SaaS environment

• Experience in negotiating terms, pricing, and reviewing contracts

Other Requirements:

• Strong technical knowledge, particularly in APIs and integrations

• Proficiency in maintaining accurate and timely information within CRM databases

• Excellent listening and sales skills

Responsibilities:

• Possess a solid technical background with a focus on APIs and integrations

• Strive to achieve or overachieve monthly and quarterly revenue targets

• Collaborate with Sales teams on sales strategies, renewals, and upsell opportunities

• Serve as the primary point of contact for clients and managing relationships

• Conduct regular check-ins and facilitate Quarterly Business Review (QBR) meetings

Experience Requirements:

• 5+ years of experience

• 5+ years in backend development support, production support, or DevOps/SRE roles

Other Requirements:

• Expert in Python, Django, SQL, and Linux troubleshooting

• Experience with cloud architecture (AWS), Docker, and Kubernetes

• Strong scripting/automation mindset (Bash/Python)

• Understanding of CI/CD, observability, and release workflows

Responsibilities:

• Own the resolution of mission-critical production issues

• Lead RCA reviews and drive systemic improvements in architecture and processes

• Identify performance bottlenecks and propose architectural changes

• Write clean and maintainable code primarily using Python and Django

• Lead and mentor L1/L2 engineers on troubleshooting best practices

Experience Requirements:

• Previous Enterprise Sales/ Technical Account Management or Customer Success/ Consulting experience

Other Requirements:

• Understanding and Implementation of API's is mandatory

• Understanding of the cloud telephony or telco industry is preferable

Responsibilities:

• Manage expectations and provide guidance using APIs and integration

• See-through to the launch of new solutions/ projects

• Conduct QBR meetings with clients

• Strive to achieve/ over-achieve revenue targets through upselling and cross-sell

• Negotiate terms, pricing, and review contracts

Other Requirements:

• Solid understanding of APIs, JSON, webhooks, and HTTP methods

• Basic knowledge of networking concepts (DNS, latency, firewalls, ports)

• Exposure to debugging tools like Postman, cURL, Kibana

• Understanding of VSIP (Voice SIP) protocols and SIP call flows

Responsibilities:

• Serve as the primary contact for Level 1 inquiries via email, phone, and tickets

• Diagnose issues related to call flows, APIs, and dashboard functionalities

• Perform preliminary investigations like log checks and configuration reviews

• Analyse API requests/responses and webhook logs

• Escalate complex problems to L2/L3 teams with complete technical context

Experience Requirements:

• 4–8 years in a CX, Solution Engineer, or Customer Success Engineer role

• Hands-on experience with contact center platforms and voice/messaging solutions

Other Requirements:

• Knowledge of chatbot/voicebot platforms and AI-driven CX tools

• Strong understanding of network architecture and telecom concepts

Responsibilities:

• Own the end-to-end technical relationship for assigned accounts

• Drive solution adoption and ongoing customer success

• Design end-to-end solutions and guide customers on architecture and integrations

• Lead solution architecture and deployment for network and telephony setup

• Identify opportunities for increased adoption, upsell, and cross-sell

Experience Requirements:

• 4–7+ years of overall experience

• 3+ years in backend development support, production support, or DevOps/SRE roles

Other Requirements:

• Expert in Python, Django, SQL, and Linux troubleshooting

• Experience with cloud architecture (AWS), Docker, and Kubernetes

• Strong scripting/automation mindset (Bash/Python)

Responsibilities:

• Own the resolution of mission-critical production issues

• Lead RCA reviews and drive systemic improvements

• Write clean and maintainable code primarily using Python and Django

• Review and validate patch fixes and support automation code

• Establish and improve SLAs, dashboards, and alerting systems

Education Requirements:

• Currently enrolled in a Bachelor's degree program in Computer Science, Computer Engineering, or related

Other Requirements:

• Familiarity with Linux and Windows operating systems

• Basics of networking concepts (LAN, OSI, Topology, etc)

• Basics of database concepts (MySQL, Postgres)

• Basic knowledge of HTML and CSS

Responsibilities:

• Assist in the installation and configuration of contact center software solutions

• Troubleshoot software performance, reliability, and scalability issues

• Assist in providing training to end-users

• Develop and maintain software documentation

• Identify opportunities for process improvement

Education Requirements:

• B.Tech./ BSc or equivalent

Experience Requirements:

• 2-4 years of overall work experience in tech/product support

Other Requirements:

• Good command of Linux CLI tools

• Hands-on on database and SQL

• Willingness to work in a 24x7 model

• SIP/VOIP Understanding (Good-to-have)

Responsibilities:

• Respond to customer inquiries and technical problems via call, ticket, and chat

• Simulate Customer Issues to find solutions

• Take ownership of customer issues through to resolution

• Learn new product/feature releases and master them quickly

• Identify repetitive tasks and improve support efficiency by automation

Education Requirements:

• Bachelor’s degree in Engineering (CSE, ECE, IT)

• MBA is a plus

Experience Requirements:

• 4-8 years of experience in Presales / Solution Consulting / Solution Engineering in SaaS, CPaaS, CCaaS

Other Requirements:

• Proven ability to lead complex solution conversations

• Knowledge of Contact centre, voice/messaging platforms, and AI-enabled CX tools

• Knowledge of API integrations and cloud architecture (AWS/GCP/Azure)

Responsibilities:

• Lead technical discovery sessions to identify customer goals and use cases

• Own the solution architecture covering integrations, scalability, and compliance

• Deliver tailored demos and proofs of concept

• Create compelling proposals and SoWs for enterprise deals

• Act as a bridge between Sales and internal teams

Benefits:

• Comprehensive health, dental, and vision coverage

• 401(k) with immediate vesting

• Generous PTO, paid parental leave, and flexible work options

• Annual professional development stipend

• Team events, referral bonuses, and a collaborative, growth-focused culture

Experience Requirements:

• 5+ years in Customer Success, Account Management, or Post-Sale Revenue leadership

• Proven track record of driving NRR ≥ 110% in a B2B SaaS or GovTech environment

• Experience building CS functions from scratch or re-architecting for scale

Other Requirements:

• Experience managing government or public sector customers

• Executive presence: comfortable engaging commissioners, DOT directors, and city managers

• Strong data orientation with experience in health scoring, segmentation, and revenue forecasting

Responsibilities:

• Retention & Revenue Growth: Drive Net Revenue Retention ≥ 120% and Gross Revenue Retention ≥ 95%

• Scalable CS Operating Model: Deploy SMB vs. Enterprise segmentation with differentiated engagement motions

• Enterprise Customer Success: Implement Executive Business Review framework with stakeholder mapping

• Onboarding & Time to Value: Deliver time to first measurable value in under 60 days

Benefits:

• Equity: meaningful, early-stage equity (just raised Series A)

• 4 weeks PTO

• Generous company holidays

• Monthly location bonus if you live within 1 mile of the office

• 401(k) with company match

Experience Requirements:

• Exceptionally organized with strong instincts for prioritization and timing

• Strong writer and presenter; able to produce clean, persuasive decks and proposals

• Comfortable operating in CRM and turning relationship data into action

• Confident communicator with executives, customers, investors, and government officials

• Proactive, high-energy, and motivated to grow into a long-term thought partner

Responsibilities:

• Own scheduling and calendar strategy so the CEO can focus on the highest-impact work

• Accelerate enterprise deals by pairing the CEO’s relationships with the right timing, narrative, and materials

• Manage and draft executive-level communications so the CEO focuses only on high-leverage comms

• Track strategic initiatives across the company and provide a real-time pulse on progress

• Take ownership of the CEO’s to-do list, executing directly or drafting first passes for review

Benefits:

• Hands-on experience in office management and workplace operations

• Exposure to a fun, collaborative, and dynamic team environment

• Opportunities to propose and implement your own ideas

• A high level of ownership and responsibility in a startup setting

• Real-world skills and meaningful experience to help launch your career in HR or business

Experience Requirements:

• Strong organizational skills and attention to detail

• Self-starter with initiative and follow-through

• Thrive in a fast-paced environment

• Positive, flexible, and willing to take on varied tasks

• Comfortable with light physical work (supplies, tidying, etc.)

Other Requirements:

• Interest and/or experience in operations, HR, or workplace culture (tech skills a plus)

• Google Drive and Notion experience

Responsibilities:

• Assist with company events, hiring processes, and workplace improvement ideas

• Contributing to the company’s internal website and digital documentation

• Daily responsibilities of organizing spaces, maintaining office supplies and equipment, and owning general office upkeep

Education Requirements:

• Currently pursuing or recently completed an undergraduate degree in Computer Science, Engineering, or a related technical field

Experience Requirements:

• Familiarity with AI concepts or hands-on experience using AI tools, models, or data-driven systems

• Strong troubleshooting and problem-solving skills

Other Requirements:

• Exposure to GIS, geospatial data, mapping tools, or spatial analysis

• Experience working with hardware systems, IoT devices, field operations, or operations-focused software tools

Responsibilities:

• Partner cross-functionally with Hardware, Field Operations, Data Operations, and Software Engineering

• Identify, design, and implement automation solutions that streamline internal workflows

• Troubleshoot and resolve software-related issues impacting the sensor fleet and internal tooling

• Build tools and workflows to automate customer service processes

• Redesign and automate the multi-step, multi-person shipping process

Other Requirements:

• Visionaries and Builders

• Hard Workers

• Data-Driven Innovators

• System-Level Thinkers

• Relentless Problem Solvers

Responsibilities:

• Solve complex problems at scale

• Create infrastructure for an entirely new economy

• Assign real-time value to information

• Turn massive data sets into actionable insights

• Reshape how the world works

Other Requirements:

• Visionaries and Builders

• Hard Workers

• Data-Driven Innovators

• System-Level Thinkers

• Relentless Problem Solvers

Responsibilities:

• Solve complex problems at scale

• Create infrastructure for an entirely new economy

• Assign real-time value to information

• Turn massive data sets into actionable insights

• Reshape how the world works

Other Requirements:

• Visionaries and Builders

• Hard Workers

• Data-Driven Innovators

• System-Level Thinkers

• Relentless Problem Solvers

Responsibilities:

• Solve complex problems at scale

• Create infrastructure for an entirely new economy

• Assign real-time value to information

• Turn massive data sets into actionable insights

• Reshape how the world works

Other Requirements:

• Visionaries and Builders

• Hard Workers

• Data-Driven Innovators

• System-Level Thinkers

• Relentless Problem Solvers

Responsibilities:

• Solve complex problems at scale

• Create infrastructure for an entirely new economy

• Assign real-time value to information

• Turn massive data sets into actionable insights

• Reshape how the world works

Other Requirements:

• Visionaries and Builders

• Hard Workers

• Data-Driven Innovators

• System-Level Thinkers

• Relentless Problem Solvers

Responsibilities:

• Solve complex problems at scale

• Create infrastructure for an entirely new economy

• Assign real-time value to information

• Turn massive data sets into actionable insights

• Reshape how the world works