Benefits:

• competitive compensation including equity

• medical

• dental

• vision

• PTO

Education Requirements:

• Bachelor’s or higher degree in Computer Science, AI/ML, Software Engineering, or a related field

Experience Requirements:

• 2+ years of hands-on experience building customer facing applications in production

• Demonstrated skills in taking AI solutions from prototype to production at scale

• Experience with customer-facing technical roles, solution architecture, or product management

• Experience with TypeScript/React for building AI-powered interfaces

• Previous Solutions Engineering background

Other Requirements:

• Python production experience

• API design for AI systems

• working with vector databases or modern data stores

• Knowledge of LLM integration, prompt engineering, and AI model deployment pipelines

• Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function

Responsibilities:

• Embed deeply with strategic customers to understand their business challenges and technical requirements in detail

• Design, architect, and develop full-stack solutions with MK1 AI technologies

• Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments

• Work hands-on with customers’ technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion

• Collaborate closely with Sales to ensure seamless customer experiences, project success and actionable product feedback

Benefits:

• competitive compensation including equity

• medical

• dental

• vision

• PTO

Education Requirements:

• Bachelor's or higher degree in Computer Science, Software Engineering, or a related field

Experience Requirements:

• 1+ years of hands-on experience developing full-stack web applications

• Demonstrated skills in building and managing full-stack applications from the ground up

Other Requirements:

• TypeScript/Python production experience

• API design

• database optimization (PostgreSQL/MySQL)

• Knowledge of security best practices, authentication systems, and React/NextJS for frontend development

• Experience with modern frameworks and production environment configuration

Responsibilities:

• Thrive on challenges of any size, excelling in identifying and solving complex problems

• Recognize the value of detailed planning and design, yet know the end goal is creating something reliable and effective

• Committed to seeing problems through from start to finish, learning whatever you need along the way

• Have a good intuition to evaluate off-the-shelf solutions

• Not afraid to innovate when existing tools don't meet your needs

Experience Requirements:

• 3-6 Years

• 3 - 5 years of experience as a Data analyst or equivalent role.

• Good experience in Python, with hands-on experience using Pandas for data analysis and manipulation.

• Expertise in analytical SQL, including writing complex queries for data extraction, aggregation, and transformation.

• Knowledge of cloud platforms, particularly AWS (Amazon Web Services).

Other Requirements:

• Strong analytical thinking, problem-solving, and troubleshooting abilities.

• Excellent communication skills, with the ability to explain complex data insights in a clear and actionable manner.

• Detail-oriented with a focus on data quality and accuracy.

Responsibilities:

• Utilize Python (specifically Pandas) to clean, transform, and analyze data, automate repetitive tasks, and create custom reports and visualizations.

• Analyze and interpret complex datasets, deriving actionable insights to support business decisions.

• Write and optimize advanced SQL queries for data extraction, manipulation, and analysis from various sources, including relational databases and cloud-based data storage.

• Collaborate with cross-functional teams to understand data needs and deliver data-driven solutions.

• Create and maintain dashboards and reports that visualize key metrics and performance indicators.

Experience Requirements:

• 8-10 years

• Over 4 years of experience managing infrastructure on AWS Cloud, handling deployments, writing CloudFormation templates and Terraform scripts, and strong exposure to a wide range of AWS services.

• Prior experience working in 24×7 operational environments.

Other Requirements:

• Strong work ethic, self-starter mentality, ability to work in a fast-paced, team-oriented environment, and comfort in collaborating with a global team.

• Good understanding of running cost-optimized infrastructure in cloud environments.

• Ability to build scripts and automated solutions using scripting languages such as Shell scripting (Bash), Python, YAML, or others.

• Solid understanding of operating systems, preferably Linux.

• Exceptional analytical and problem-solving skills, with strong oral and written communication abilities.

• Proven proficiency in troubleshooting, root cause analysis, application design, cost optimization, and implementing complex solutions for large-scale projects.

• Experience in building tools to automate production support activities, enhancing the efficiency and productivity of service desk and operations teams.

• Strong understanding and knowledge of observability tools.

• AWS Solutions Architect – Associate / Network speciality

Responsibilities:

• Handle day-to-day technical queries and implementations for end customers, mostly related to AWS infrastructure.

• Effectively handle P0/P1 issues for end customers, involving troubleshooting and providing on-the-fly solutions as per the defined SLAs.

• Conduct advanced Proof of Concepts (POCs) for native AWS service to help customers implement the desired setup.

• Foster an inclusive, innovative, and collaborative team environment.

• Build strong relationships with key stakeholders, including clients across the globe.

Benefits:

• Local Placement

• Higher Incentives

Other Requirements:

• Excellent communication skills

• Pleasing and positive attitude

• Confidence and Presentation skills

• Analyzing skills

• Good sales and negotiation skills

• good understanding of the bank's products and services

Responsibilities:

• Acquisition & Deepening of Current Account (CA) for the branch.

• Responsible for NTB acquisition of customers.

• Cross-sale of retail liabilities asset products.

• Relationship Management with the Channels and Franchise for business development.

• Objection handling and aiding sales process carried out by branch

Experience Requirements:

• 5 - 8 years

Other Requirements:

• 1 opening

Experience Requirements:

• 5 - 10 years

Other Requirements:

• 1 opening

Benefits:

• Attractive compensation and benefits

• Learning and development opportunities

• Fun team-building, social and sports activities

• Being surrounded by an all-star team with a unicorn dream

Experience Requirements:

• 3+ years of experience in Customer Success, Account Management, or similar role

• Experience with B2B SaaS products, preferably in automation or AI

Other Requirements:

• Strong technical aptitude - able to understand and explain complex solutions

• Excellent communication skills in Dutch and English

• Proactive, entrepreneurial mindset with a passion for customer impact

Responsibilities:

• Own the complete customer journey from onboarding through renewal and expansion

• Conduct strategic business reviews and demonstrate clear ROI to stakeholders

• Proactively identify risks and opportunities within your customer base

• Build strong relationships with key decision-makers and end-users

• Collaborate with Sales, Product, and Engineering to advocate for customer needs

Benefits:

• Health insurance

• Unlimited PTO

• Company lunches

• Great company events

• Competitive salary and equity

Experience Requirements:

• Productive

• Independent

• Organized

• Results-oriented

• An effective communicator

Other Requirements:

• Genuinely interested in AI technologies or the hiring space

• Willingness to work in person in SF daily

Responsibilities:

• Organize product development: Orchestrate between stakeholders, internal and external, to ensure product is developing across the right vectors

• Maximize velocity: Ensure product velocity is at a maximum

• Strategize roadmap: Own product roadmap and ensure leadership direction is within the roadmap

• Love our customers: Listen to customers daily and get feedback on new products to fold into next releases

• Collaborate across the company: Work closely with the founders, engineers, sales, and customer success to develop and refine our product suite

Benefits:

• Medical/dental/vision insurance

• Unlimited PTO

• Team lunches

• Beautiful office in SF

• Great company events

Experience Requirements:

• Customer-obsessed

• Communicative

• Independent

• Analytical

• Collaborative

Other Requirements:

• Willingness to work in person in SF 5 days a week

• Passionate about working in AI, HR tech, or fast-paced startup environments

Responsibilities:

• Own customer onboarding, ensuring a seamless handoff from sales and strong initial adoption

• Serve as a trusted advisor to customers, helping them integrate Alex into their hiring processes

• Partner closely with Engineering and Sales to communicate customer feedback and influence product roadmap priorities

• Monitor account health, identify risks, and drive proactive retention and expansion efforts

• Work directly with founders and leadership, gaining exposure to all aspects of a fast-scaling AI startup

Benefits:

• Health, dental, and vision insurance

• 401(k)

• Unlimited PTO

• Company-sponsored lunches

• Great company events

Experience Requirements:

• Disciplined

• Results-oriented

• Productive

• An effective communicator

• Independent

Other Requirements:

• Genuinely interested in AI technologies or the hiring space

• Willingness to work in person in SF 5 days a week

Responsibilities:

• Lead generation, qualification, and booking demos: Proactively identify, engage, and book demos with potential customers through various channels such as phone calls, emails, social media, our website, and in-person networking events

• Sales content: Develop and maintain sales enablement resources like decks, prospecting templates, and call scripts

• Performance Tracking: Monitor and report on lead generation and qualification metrics, and adjust our data-driven sales strategies based on market reaction

• Collaboration: Work closely with founders and engineers to develop and refine outreach strategies and messaging based on product development and customer feedback

• Market Research: Research the market to stay up-to-date and conduct need-based customer segmentation

Education Requirements:

• B.S./M.S. in a related field

Experience Requirements:

• Ideally 5+ years’ experience in the Information Technology arena with at least 2 years’ experience in managing a team

• Self-directed, independent and has experience owning complete features/products

• Experience developing real-world web applications

Other Requirements:

• Ability to attract and recruit top-notch software engineering talent

• Verifiable history of accountability, perseverance and strong organizational skills

• Ability to complete projects in entirety from start to finish

• Proficiency in web application programming

• Advanced skills in PHP, CakePHP, MySQL 5.x, Apache2, HTML/CSS, JavaScript/AJAX, SVN / Git / Github, MVC, ORM

• PHP (preferably CakePHP, Laravel, CodeIgniter), JavaScript, CSS, HTML5, Bootstrapping, performance Tuning, DB query optimization, Linux

• Demonstrated knowledge of algorithms, network protocols and web services

Responsibilities:

• Support and help to establish and define the company’s technical vision.

• Support and help to lead all aspects of the company’s technological development.

• Help to direct the company’s strategic technical direction, development and future growth.

• Works in a consultative fashion with other department heads, such as marketing, production and operations as an advisor of technologies that may improve their efficiency and effectiveness.

• Provide leadership to department heads in a fashion that supports the company’s culture, mission and values.

Education Requirements:

• Bachelor’s Student of Business/Economics/Statistics/Industrial Engineering or equivalent experience

Experience Requirements:

• Experience in PPC advertising, programmatic advertising or ad operations

Other Requirements:

• This position is meant for students finishing his/her first/second year of studies and with the availability to commit to 15-20 weekly working hours

• Strong analytical and technical skills

• Proficient and experienced with data analysis tools, especially Excel

• Excellent written and oral communication skills in English

• A strong work ethic, integrity and desire to succeed

Responsibilities:

• Optimize campaigns by analyzing performance data, adjusting targeting parameters and suggesting creative modifications, as needed

• Implement, launch and monitor advertising campaigns across various channels and platforms, ensuring accurate and timely delivery

• Produce reports in excel to track KPIs, reach business goals and develop new strategies

• Implementation and QA test of campaigns/websites prior to launch

• Proactive troubleshooting analysis of scheduled campaigns and detection of bugs

Education Requirements:

• Bachelor’s degree in Computer Science, or equivalent

Experience Requirements:

• Minimum 2 years of experience as a Python Developer

• Proven experience with Python web frameworks, specifically Django

• Extensive experience with databases and SQL

• Familiarity with the Pandas library for data manipulation and analysis

• Experience in developing microservices

Other Requirements:

• Understanding of fundamental design principles behind a scalable application

• Strong unit test and debugging skills

• Knowledge of cloud technologies, particularly AWS

• Familiarity with Kubernetes (K8s) is a significant plus

• Team spirit and excellent problem-solving abilities

Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable Python code

• Develop back-end components to improve responsiveness and overall performance

• Integrate user-facing elements into applications

• Implement security and data protection solutions

• Evaluate and prioritize feature requests

Education Requirements:

• Bachelor’s Degree (BA/BS) in exact sciences, marketing, business, or related field

Experience Requirements:

• At least 1 year of experience handling campaigns and working on buying platforms, such as Facebook/Twitter/TikTok/Outbrain/Taboola/Gemini

• Experience in media buying using arbitrage-based model

Other Requirements:

• Proficiency in Excel, analytical skills and experience working with large sets of data

• Exceptional written and oral communication skills in English

• Self-motivated, goal-oriented, and problem solver

Responsibilities:

• Develop overall strategy, innovation, optimization, and ROI analysis

• Responsible for large-scale budget and large-scale campaigns

• Manage PPC campaigns and channels, industry research, account structure, performance analyses, optimization, bid management, and spend allocation

• Create and maintain testing plans across all campaigns including bidding, and landing page

• Develop and maintain a monthly media plan across all campaigns

Education Requirements:

• High School Diploma (or GED)

Experience Requirements:

• 1 year of training experience

• Background in Customer Service, Call Center Operations, or Collections/Financial Services strongly preferred.

Other Requirements:

• Proven ability to prioritize, organize, and meet deadlines within contractual service levels.

• Skilled in delivering engaging, performance-driven training using knowledge checks and applied learning activities.

• Strong ability to measure engagement, assess performance, and provide real-time coaching to drive improvement.

• Solid understanding of Adult Learning Theory and instructional design across in-person and virtual formats.

• Analytical and adaptable, with a proactive approach to solving problems and managing change in a fast-paced environment.

Responsibilities:

• Develop and deliver impactful and engaging learning solutions, using multiple learning strategies, that support new hire onboarding and the deployment of key business initiatives.

• Build close partnerships with Business Leadership to understand imperatives, gain insights into critical talent drivers for the organization, and develop the appropriate talent development program.

• Represent learning in broader project efforts, ensuring an early focus on the implementation of needs to ensure efficient delivery in alignment with project goals and timelines.

• Stay current with external trends, best practices, and innovations and blend these into the strategies used when training our associates.

• Facilitate content and adapt course facilitation/delivery methods based on industry best practices and the needs of the group.

Benefits:

• No weekends – family-friendly schedule

• Supportive team environment with a competitive edge

• Fun monthly recognition contests and incentives

• Full benefits package: medical, dental, vision, 401K

• Paid vacation + personal time off

Experience Requirements:

• Experience in 3rd-party collections preferred, but we encourage those with customer service or sales backgrounds to apply!

Other Requirements:

• Outstanding verbal/written communication — professional tone always

• Ability to remain calm under pressure and handle rejection

• Goal-oriented, self-motivated, and competitive mindset

• Detail-oriented with strong organizational skills

• Comfortable using multiple systems/screens simultaneously

Responsibilities:

• Manage inbound and outbound calls with professionalism

• Negotiate fair payment plans and settlements with consumers

• Document all communications and account activity accurately

• Investigate and resolve disputes or billing discrepancies

• Ensure compliance with FDCPA and all company standards

Education Requirements:

• High school diploma or GED required.

Experience Requirements:

• Experience as a Collections Specialist, Collector, Collection Agent, Recovery Specialist, or similar is NOT required, but nice to have

Other Requirements:

• A Natural Persuader: You possess excellent professional communication and interpersonal skills, coupled with a genuine desire to influence positive outcomes.

• Solution-Oriented: You're skilled in problem-solving, negotiating, and resolving conflicts, always looking for the win-win.

• Driven & Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving results.

• Adaptable & Resilient: You thrive in a fast-paced, evolving environment and can expertly prioritize multiple tasks to ensure successful completion.

• Empathetic Professional: While results-driven, you're deeply committed to providing best-in-class customer service with compassion and understanding.

Responsibilities:

• Be a Financial Guide: Engage directly with consumers, utilizing your strong communication and negotiation skills to understand their unique situations and skillfully guide them to resolve outstanding account balances.

• Drive Positive Outcomes: Proactively manage a variety of communication channels—including inbound and outbound calls, email, and chat—to establish effective payment solutions and achieve account resolution goals.

• Exceed Expectations & Unlock Growth: Specialists who consistently meet and surpass key performance indicators (KPIs) for 6+ months unlock promotion opportunities!

• Champion Our Mission: Uphold the highest standards of quality and compliance, embodying our empathetic approach to debt recovery.

• Innovate & Collaborate: Work within a vibrant call center environment, contributing to a team that's constantly finding new ways to help consumers achieve financial stability.

Education Requirements:

• High school diploma or GED required.

Experience Requirements:

• Prior experience in sales, customer retention, or handling objections and rejections (bonus points)

Other Requirements:

• A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes.

• Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution.

• Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results.

• Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges.

• Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service.

Responsibilities:

• Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances.

• Drive Results: Proactively manage all communication channels—including calls (inbound and outbound), email, and chat—to establish effective payment plans and reach account resolution goals.

• Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery.

• Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability.

Experience Requirements:

• 4+ years supervisory experience within a high-volume call-center environment OR 2+ years leadership experiences within the Collections industry (supervisor, team lead, manager, etc.)

Other Requirements:

• Proven ability to lead, coach, and inspire high-performing teams in a collections or contact center environment.

• Excellent coaching, communication, and interpersonal skills, with the ability to motivate diverse personalities.

• Experience using data, QA results, and performance dashboards to identify gaps and coach for improvement.

• Deep understanding of collections practices, FDCPA, and compliance regulations.

• Strong attention to detail, critical thinking, and problem-solving capabilities.

Responsibilities:

• Lead, supervise, and develop a team of 15–20 Collections Specialists, providing regular 1:1 coaching, feedback, and performance reviews.

• Drive performance, quality, and compliance outcomes through effective goal-setting, monitoring, and accountability.

• Collaborate with QA, Training, Compliance, and cross-functional teams to monitor calls, complete quality reviews, and ensure legal adherence, effective collections, and consumer-focused interactions.

• Analyze performance trends, address escalated issues, and implement improvement plans when needed.

• Motivate and recognize employees to foster a culture of performance, growth, and engagement.