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Technical Account Manager
Optimize every customer touchpoint using AI-powered decisioning that selects the best channel, offer, and timing for marketing teams to drive bottom-line growth.
Benefits:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Professional development supported by a yearly learning stipend
Experience Requirements:
3-5 years client-facing experience as a TAM or in a related technical area
3+ years of technical experience in managing complex customer environments
Technical knowledge of two or more: SaaS, Mobile, API, or Programming
Other Requirements:
Excellent written and verbal communication skills
Natural problem solver with intellectual curiosity
Ability to work under pressure in a fast-paced environment
Bilingual skills beyond English are welcomed
Responsibilities:
Own ongoing technical relationship through entire customer lifecycle
Partner with Customer Success to drive technical adoption and maturity
Help customers successfully instrument Braze across their stack
Facilitate conversations regarding desired use cases and architectures
Empower customer product and engineering teams to use the product independently
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Technical Account Manager
Optimize every customer touchpoint using AI-powered decisioning that selects the best channel, offer, and timing for marketing teams to drive bottom-line growth.
Benefits:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive medical, dental, vision, life, and disability plans
Professional development and yearly learning stipend
Experience Requirements:
3-5 years client-facing experience as a TAM or in a related technical area
3+ years of technical experience in managing complex customer environments
Technical knowledge of two or more: SaaS, Mobile, API, or Programming
Other Requirements:
Excellent communication skills
Natural problem solver
Ability to manage multiple competing priorities
Bilingual skills beyond English are a plus
Responsibilities:
Own technical relationship through customer lifecycle
Help customers instrument Braze and refine instrumentation over time
Conduct discovery and recommend solutions based on unique needs
Empower customer product and engineering teams
Translate unique customer requirements to Braze's Product team
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Technical Account Manager
Optimize every customer touchpoint using AI-powered decisioning that selects the best channel, offer, and timing for marketing teams to drive bottom-line growth.
Benefits:
Competitive compensation including equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans
Yearly learning stipend
Experience Requirements:
3-5 years client-facing experience as a TAM or similar technical role
3+ years of technical experience in SaaS, Mobile, API, or Programming
Experience managing complex customer environments
Other Requirements:
Excellent communication skills
Intellectual curiosity and problem solving skills
Ability to work effectively under pressure
Additional languages are a plus
Responsibilities:
Act as technical advisor for TAM premium service customers
Drive value, retention, and adoption through customer lifecycle
Facilitate technical conversations and discovery
Adopt governance practices like architectural diagrams
Instill best practice and engineering excellence
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Technical Account Manager
Optimize every customer touchpoint using AI-powered decisioning that selects the best channel, offer, and timing for marketing teams to drive bottom-line growth.
Benefits:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive medical and family service benefits
Professional development and yearly learning stipend
Experience Requirements:
3-5 years client-facing experience as a TAM or similar role
3+ years of technical experience with SaaS, Mobile, API, or Programming
Experience with Enterprise and Strategic accounts
Other Requirements:
Excellent communicator (written and verbal)
Natural problem solver
Ability to manage multiple competing priorities
Bilingual skills welcomed
Responsibilities:
Own technical relationship through entire customer lifecycle
Drive technical adoption and maturity for assigned accounts
Empower customer teams to use product efficiently
Translate customer requirements to Braze Product team
Validate product use cases and technical feasibility
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Manager, Engagement Management
Optimize every customer touchpoint using AI-powered decisioning that selects the best channel, offer, and timing for marketing teams to drive bottom-line growth.
Benefits:
Competitive compensation including equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive medical, dental, and vision plans
Yearly learning stipend
Experience Requirements:
Expertise in developing relationships with customer stakeholders
Passionate about technical program delivery and process engineering
Other Requirements:
Ability to manage project risks and stakeholder expectations
Skills in process optimization and organizational enhancement
Strong communication for cross-functional alignment
Responsibilities:
Lead hands-on workshops to align on technical specs and architecture
Conduct research and diagnostic assessments of client business objectives
Lead end-to-end delivery of consulting engagements
Redesign and document improved processes and operating frameworks
Contribute to standardization of engagement methodologies
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Principal AI Success Manager
Optimize every customer touchpoint using AI-powered decisioning that selects the best channel, offer, and timing for marketing teams to drive bottom-line growth.
Benefits:
Competitive compensation including equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans
Professional development and learning stipend
Education Requirements:
MBA, or other higher degree (masters or PhD) in relevant business, finance, or analytical field
Experience Requirements:
At least 4-5 years of management consulting experience
Work experience in data science, computer science, or math/analytics is a plus
Other Requirements:
Commercially accountable operator with ability to deliver retention targets
Skilled at drawing insights from raw data and running SQL analyses
Exceptional executive-ready communicator
Structured and disciplined in documentation
Responsibilities:
Act as commercial owner for the end-to-end customer lifecycle
Teach customers key AI and marketing experiment concepts
Build business cases and ROI forecasts based on data extracted from BrazeAI
Manage executive-level relationships as a trusted strategic partner
Design, execute, and optimize BrazeAI use cases
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Technical Support Engineer
Optimize every customer touchpoint using AI-powered decisioning that selects the best channel, offer, and timing for marketing teams to drive bottom-line growth.
Benefits:
Competitive compensation including equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans
Yearly learning stipend
Education Requirements:
BS in Computer Science (or equivalent coding bootcamp or technical experience)
Experience Requirements:
2-3 years of experience developing web and/or mobile applications
Experience with Ruby, Rails, Swift, Objective-C, Java, or Kotlin
2-3 years of experience supporting technical products in SaaS B2B
Experience with APIs, HTML, CSS, and JavaScript
Other Requirements:
Proficiency in case management tools such as Salesforce or Jira
Exceptional analytical and troubleshooting capabilities
Ability to be part of an 'on call' after-hours rotation team
Strong sense of intellectual curiosity
Responsibilities:
Primary technical escalation point for Sales, CS, and Technical Support
Investigate and resolve highly technical, escalated customer issues
Review customer SDK integration code
Build custom data export and migration scripts
Partner with Product Engineering to fix bugs and build internal tools
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Forward-Deployed Data Scientist
Optimize every customer touchpoint using AI-powered decisioning that selects the best channel, offer, and timing for marketing teams to drive bottom-line growth.
Benefits:
Competitive compensation including equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans
Professional development and yearly learning stipend
Education Requirements:
Bachelor’s degree in Computer Science, Data Science, Mathematics, or Engineering
Master’s or PhD in a relevant technical discipline preferred
Experience Requirements:
3–5+ years of hands-on experience as a Data Scientist or ML Engineer
Experience in customer-facing or consulting roles strongly preferred
Proficient in Python (Pandas) and core ML libraries
Skilled in SQL for querying/manipulating datasets
Other Requirements:
Expertise in writing well-structured, modular, documented code
Knowledge of engineering best practices (Git, CI/CD, testing)
Ability to translate technical concepts into clear business value
Experience with DevOps tools (Airflow, Kubernetes, Terraform) is a plus
Responsibilities:
Collaborate with customer teams on implementations and ML model configuration
Extend product capabilities by developing reusable data pipelines and APIs
Refine and advance reinforcement learning algorithms
Shaping BrazeAI product strategy through technical expertise
Provide ongoing expertise to ensure successful adoption and outcomes
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Forward-Deployed Data Scientist
Optimize every customer touchpoint using AI-powered decisioning that selects the best channel, offer, and timing for marketing teams to drive bottom-line growth.
Benefits:
Competitive compensation including equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans
Professional development and yearly learning stipend
Education Requirements:
Bachelor’s degree in Computer Science, Data Science, Mathematics, or Engineering
Master’s or PhD preferred
Experience Requirements:
3–5+ years of hands-on experience as a Data Scientist or ML Engineer
Experience in production environments and large-scale data
Proficiency in Python and ML libraries (TensorFlow, Keras, etc.)
Other Requirements:
Follow strong development practices (Git, CI/CD, code reviews)
Able to explain complex technical ideas persuasively
Entrepreneurial problem-solver
Continuous learner interested in industry trends
Responsibilities:
Partner with customers to ensure their success with BrazeAI
Develop reusable data pipelines and components
Work with RL pipeline development team to advance algorithms
Contribute to product strategy through customer-facing insights
Provide technical expertise for measurable customer outcomes
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Forward-Deployed Data Scientist
Optimize every customer touchpoint using AI-powered decisioning that selects the best channel, offer, and timing for marketing teams to drive bottom-line growth.
Benefits:
Competitive compensation including equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive medical, dental, and vision plans
Yearly learning stipend
Education Requirements:
Bachelor’s degree in Computer Science, Data Science, Mathematics, or Engineering
Master’s or PhD preferred
Experience Requirements:
3–5+ years of hands-on experience as a Data Scientist or ML Engineer
Experience in customer-facing roles preferred
Strong technical expertise in Python and SQL
Other Requirements:
Modular and documented coding skills
Customer collaborator and clear communicator
Knowledge of DevOps tools is a nice-to-have
Skilled in machine learning pipelines and model deployment
Responsibilities:
Collaborate with customer Analytics/BI teams on data integration
Extend product capabilities and develop reusable components
Advance reinforcement learning (self-learning) algorithms
Translate technical concepts into business value
Ensure measurable outcomes and long-term customer success
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Data Engineer
Automate complex industrial operations using AI workers that negotiate, schedule, and execute tasks across enterprise systems to drive real-time autonomy.
Benefits:
Healthcare, dental, vision coverage
Competitive salary + equity
Ownership & Autonomy
Opportunity to work at a high-growth AI startup
Experience Requirements:
3+ years of experience as an Analytics Data Engineer or similar Data Science & Analytics roles
Strong SQL and data engineering skills (e.g., dbt, Airflow, data warehouses)
Proficiency in Python for data analysis and modeling
Other Requirements:
Excellent communication skills
Curious, collaborative, and driven
Experience in B2B SaaS or AI/ML products
Familiarity with product analytics tools
Responsibilities:
Define, build, and maintain product metrics, dashboards, and pipelines
Write SQL and Python code to extract, transform, and analyze data
Design and run experiments (A/B tests) to support product development
Proactively explore data to identify product opportunities
Collaborate with cross-functional teams
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Forward Deployed Engineer
Automate complex industrial operations using AI workers that negotiate, schedule, and execute tasks across enterprise systems to drive real-time autonomy.
Benefits:
Competitive salary + equity
Ownership & Autonomy
Opportunity to work at a high-growth AI startup
Experience Requirements:
Strong full-stack experience: React, TypeScript, Node.js
Hands-on proficiency in Python
Experience building AI/ML applications, including LLM prompting and tuning
Other Requirements:
Ability to manage APIs and integrate with third-party systems
Excellent communication skills
Proven ability to prioritize and manage multiple projects under tight deadlines
Founder mindset
Responsibilities:
Customer-Facing Engineering
Technical Development of new features and MVPs
Full-Stack Development using React, TypeScript, Node.js, and Python
Design and implement AI/ML solutions
Manage APIs and integrations
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Forward Deployed Engineer
Automate complex industrial operations using AI workers that negotiate, schedule, and execute tasks across enterprise systems to drive real-time autonomy.
Benefits:
Competitive salary + equity
Ownership & Autonomy
Opportunity to work at a high-growth AI startup
Experience Requirements:
Comfortable Full-Stack: React, TypeScript, Node.js
Strong proficiency in Python with hands-on experience
Experience building AI/ML applications
Other Requirements:
Ability to prioritize and manage multiple projects under tight deadlines
Excellent communication skills
Founder Mindset
Responsibilities:
Work closely with customers from onboarding to ongoing use
Manage APIs and other tools for robust integration
LLM prompting and tuning of voices and transcribers
Building new features or entire MVPs
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Forward Deployed Engineer
Automate complex industrial operations using AI workers that negotiate, schedule, and execute tasks across enterprise systems to drive real-time autonomy.
Benefits:
Competitive salary + equity
Ownership & Autonomy
Opportunity to work at a high-growth AI startup
Experience Requirements:
Strong full-stack experience: React, TypeScript, Node.js
Hands-on proficiency in Python
Experience building AI/ML applications, including LLM prompting and tuning
Other Requirements:
Ability to manage APIs and integrate with third-party systems
Excellent communication skills
Proven ability to prioritize and manage multiple projects under tight deadlines
Founder mindset
Responsibilities:
Customer-Facing Engineering
Technical Development
Full-Stack Development
AI/ML Applications
Integration & APIs
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Forward Deployed Engineer
Automate complex industrial operations using AI workers that negotiate, schedule, and execute tasks across enterprise systems to drive real-time autonomy.
Benefits:
Healthcare, dental, vision coverage
Competitive salary + equity
Ownership & Autonomy
Opportunity to work at a high-growth AI startup
Experience Requirements:
Strong full-stack experience: React, TypeScript, Node.js
Hands-on proficiency in Python
Experience building AI/ML applications, including LLM prompting and tuning
Other Requirements:
Ability to manage APIs and integrate with third-party systems
Excellent communication skills
Proven ability to prioritize and manage multiple projects under tight deadlines
Founder mindset
Responsibilities:
Customer-Facing Engineering
Technical Development
Full-Stack Development
AI/ML Applications
Integration & APIs
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Forward Deployed Engineer - French Speaking
Automate complex industrial operations using AI workers that negotiate, schedule, and execute tasks across enterprise systems to drive real-time autonomy.
Benefits:
Competitive salary + equity
Ownership & Autonomy
Opportunity to work at a high-growth AI startup
Experience Requirements:
Strong full-stack experience: React, TypeScript, Node.js
Hands-on proficiency in Python
Experience building AI/ML applications, including LLM prompting and tuning
Other Requirements:
Ability to manage APIs and integrate with third-party systems
Excellent communication skills
Proven ability to prioritize and manage multiple projects under tight deadlines
Founder mindset
Responsibilities:
Customer-Facing Engineering
Technical Development
Full-Stack Development
AI/ML Applications
Integration & APIs
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Account Manager (German speaking)
Automate recurring billing and scale your subscription business with integrated payment gateways, multi-market tax handling, and AI-driven predictive insights.
Benefits:
Dynamic, growing company with plenty of room for creativity
Direct impact on customer success
Motivated team with an open, appreciative company culture
Opportunities for professional and personal development
Experience Requirements:
Several years of experience in Customer Success or Account Management
Ideally in a SaaS environment
Deep understanding of Subscription Management and related processes
Other Requirements:
Excellent communication skills in German and English
Strong interpersonal skills, particularly in dealing with decision-makers
Analytical, solution-oriented mindset with high self-initiative
Hands-on mentality to actively work on solutions
Customer focus as a top priority
Responsibilities:
In-depth customer management and proactively deriving solutions
Building and maintaining long-term customer relationships
Proactive consulting and support through regular business reviews
Up- and cross-selling by identifying potential for additional services
Effective stakeholder management and internal/external communication
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Front End / Full Stack Engineer
Automate recurring billing and scale your subscription business with integrated payment gateways, multi-market tax handling, and AI-driven predictive insights.
Benefits:
Mentorship from experienced software engineers
Exposure to modern development practices and innovation
Choice of Mac or Windows based devices
Local employee benefits
Fun and collaborative working environment
Education Requirements:
Degree in computer science, software engineering, or a similar technical field
Experience Requirements:
Plus 3-5 years of software engineering experience
Experience in Angular and modern TypeScript (Angular 19+, ES2022+)
Backend experience in Java / Spring Boot
Experience with Microservices & REST
Solid E2E testing experience (Playwright or Cypress preferred)
Other Requirements:
Use of, or awareness of AI engineering tooling (e.g. Cursor or Github Co-Pilot)
Good written and verbal English communication skills
Ability to work independently and in a team at a high standard
Responsibilities:
Design, build, and maintain frontend applications using Angular
Translate requirements into scalable, intuitive user interfaces
Collaborate with PMs, designers and engineers on end-to-end features
Own frontend features from concept to production
Contribute to backend APIs and services using Java and Spring Boot
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Designer
Secure startup funding and scale your business with the world's first AI investor offering 24/7 coaching, automated SAFE signing, and instant investor intros.
Benefits:
discretionary bonus compensation
generous employee benefits package
Experience Requirements:
4+ years professional experience in design teams within media, fashion brands, or premium creative agencies
Other Requirements:
Ability to work in-office in NYC 4 days per week
Excellent ability in Adobe Creative Suite, Google Slides, and Figma
Portfolio demonstrating an ambitious body of work
Responsibilities:
Translate fashion and luxury category brand briefs into compelling design concepts
Responsible for the creation of multi-platform design executions across print and digital
Create visually impactful materials for presentations
Set and maintain design standards across production
Partner with art directors, editors, creative directors, and marketing leads
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Forward Deployed Engineer, Agentic Platform (North America)
Deploy high-performance generative models and semantic search tools into enterprise workflows with privacy-focused infrastructure and multilingual support.
Benefits:
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits
6 weeks of vacation (30 working days!)
Experience Requirements:
Experience working directly with customers
Shipped Python in production
Built and deployed highly performant client-side or server-side RAG/agentic applications
Strong coding abilities and comfortable working across the stack
Excel in fast-paced environments
Responsibilities:
Build and ship features for North, our AI workspace platform
Develop autonomous agents that talk to sensitive enterprise data
Experiment at a high velocity and with a high level of quality
Work across the entire product lifecycle from conceptualization through production
Lead end-to-end deployment of North in private cloud and on-premises environments
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