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Actionfigure

Team Lead, Customer Support

Provide real-time transportation intelligence and AI-powered trip planning to help employees and residents make sustainable, efficient commuting choices.

operationshybridBoston, MA, US
$90,000.00/yr - $100,000.00/yr
full-time

Benefits:

  • Medical, dental & vision plans

  • Fully paid parental leave (12 weeks)

  • Unlimited time off

  • Equity

  • LinkedIn Learning membership

Experience Requirements:

  • 5+ years of experience in technical support or customer service

  • Experience in SaaS or real estate tech preferred

  • Familiarity with SLA management

Other Requirements:

  • Hybrid: in-office at least four days per week

  • Process improvement mindset

  • Familiarity with ticketing systems

Responsibilities:

  • Handle Tier 2 and escalated tickets

  • Act as a point of escalation for critical issues

  • Standardize support workflows and documentation practices

  • Collaborate with EPD and Account Management teams

  • Coach and train Tier 1 and Tier 2 support team members

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Actionfigure

Customer Service Team Lead

Provide real-time transportation intelligence and AI-powered trip planning to help employees and residents make sustainable, efficient commuting choices.

operationshybridUS
$65,052.00/yr - $85,312.50/yr
full-time

Benefits:

  • Flexible/Hybrid remote work option

  • Supportive and collaborative work environment

  • Diversity, equity, and inclusion focus

Education Requirements:

  • High school diploma or GED

Experience Requirements:

  • At least three years of progressively responsible administrative/customer service experience

  • Experience in high call volume call center preferred

Other Requirements:

  • Proficiency in modern office practices

  • Familiarity with utility management systems preferred

  • Ability to analyze and present data

Responsibilities:

  • Lead customer service operations via various channels

  • Manage escalated customer issues

  • Conduct high-volume collections activities

  • Process service orders and account adjustments

  • Assist with training and coaching new hires

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EBO

Data Engineer

Scale customer engagement and automate routine workflows with multilingual AI virtual agents that integrate seamlessly with clinical and business systems.

engineeringhybridGBfull-time

Education Requirements:

  • Degree in software engineering, data science or similar area

Experience Requirements:

  • 3+ years of experience as a Data Engineer

  • Strong proficiency with SQL and relational databases

  • Hands-on experience with Azure Data Factory and data lake architectures

  • Experience with orchestration tools (e.g. Airflow, Prefect, Dagster)

  • Solid programming skills in Python

Other Requirements:

  • Experience with healthcare data (FHIR, HL7)

  • Familiarity with HIPAA, GDPR, and ISO27001

  • Willingness to travel for rare onsite sessions

Responsibilities:

  • Build, maintain, and optimize batch and near-real-time data pipelines

  • Design and evolve data models supporting AI/ML workflows

  • Implement data quality checks, testing, and monitoring

  • Implement API based data extraction and scraping technology

  • Collaborate with AI/ML engineers and frontend teams

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EBO

Senior Project Manager (UK)

Scale customer engagement and automate routine workflows with multilingual AI virtual agents that integrate seamlessly with clinical and business systems.

operationshybridGBfull-time

Education Requirements:

  • Degree or equivalent (business, healthcare, IT or related)

  • Project management training or certification (PRINCE2, AgilePM, PMP)

Experience Requirements:

  • Significant experience delivering digital or SaaS solutions into healthcare

  • Strong track record of managing multi-stakeholder projects

  • Working knowledge of NHS login and the NHS App

  • Comfortable interpreting usage analytics and operational data

  • Familiarity with agile or hybrid delivery methods

Other Requirements:

  • Exposure to NHS login or patient portals

  • Proactive, ownership mindset

  • Clear written and verbal communication for clinical audiences

Responsibilities:

  • Lead implementation projects for EBO’s Intelligent Patient Portal

  • Plan and manage deployment of IPP journeys (appointment management, etc.)

  • Own project governance: scope, milestones, RAID, and reporting

  • Coordinate technical delivery teams for EPR/PAS integrations

  • Lead projects to integrate portal through NHS login and NHS App

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Next Quarter

UI /UX Designer

Drive revenue growth and 97% forecast accuracy using generative AI to transform account data into strategic sales intelligence for enterprise sales and ops teams.

designhybridBangalore, INfull-time

Education Requirements:

  • Bachelor’s or master’s degree in interaction design, interface design, human-computer interaction, or service design

  • Degree in graphic design with emphasis on UX or equivalent qualification

  • Any graduate with a degree in arts or diploma in designing

  • Additional courses in UI/UX

Experience Requirements:

  • 2-10 Years of experience required

  • Two or more years of relevant industry experience designing applications and products

Other Requirements:

  • Portfolio of design projects

  • Strong interaction and visual design skills (Adobe CS, Miro)

  • Knowledge of rapid prototyping tools such as Adobe XD and Invision

  • Familiarity with agile software development processes

Responsibilities:

  • Gather and evaluate user requirements with product teams

  • Develop UI/UX mockups and prototypes

  • Adhere to product style standards on fonts, colors, and images

  • Create storyboards, user flows, process flows, wireframes, and site maps

  • Maintain a holistic and human-centered approach to product design

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Next Quarter

Front End Developer(Mid/Senior/Principal)

Drive revenue growth and 97% forecast accuracy using generative AI to transform account data into strategic sales intelligence for enterprise sales and ops teams.

engineeringhybridBangalore, INfull-time

Education Requirements:

  • Relevant bachelor’s degree

Experience Requirements:

  • 3-9 years of experience required

  • Working experience with React.js version 16+

  • Extensive experience with RESTful APIs

  • Experience building SaaS or other products

Other Requirements:

  • Strong proficiency in JavaScript (ES6) and DOM manipulation

  • Thorough understanding of React.js and workflows like Flux or Redux

  • Ability to write custom CSS (CSS3) and HTML5

  • Experience with common tools such as Babel, Webpack, and NPM

  • Proficient understanding of data structures, databases, and SQL

Responsibilities:

  • Develop new user-facing features using React.js

  • Build reusable components and front-end libraries

  • Translate designs and wireframes into high quality code

  • Optimize components for maximum performance across devices and browsers

  • Coordinate with the team working on different layers of the product

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Next Quarter

Technical Test Lead

Drive revenue growth and 97% forecast accuracy using generative AI to transform account data into strategic sales intelligence for enterprise sales and ops teams.

engineeringhybridBangalore, INfull-time

Education Requirements:

  • Relevant bachelor’s degree

  • Testing certification (Preferably ISTQB)

Experience Requirements:

  • 8-10 years of experience required

  • Minimum three years of hands-on experience in Java

  • Eight or more years of hands-on functional and automation testing experience

  • Prior test lead experience

Other Requirements:

  • Experience with Salesforce Metadata API and Lightning Web Components

  • Experience with CI tools like GitHub and Jenkins

  • Strong object-oriented programming skills in Java

  • AWS or Salesforce certification is advantageous

  • Understanding of security testing, AI, and machine learning

Responsibilities:

  • Lead QA efforts from requirements gathering to execution

  • Manage manual and automation QA engineers

  • Build automation/performance scripts with quality code

  • Integrate Selenium scripts with Jenkins

  • Maintain traceability of functional requirements to automation scripts

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Next Quarter

Product Manager / Product Owner

Drive revenue growth and 97% forecast accuracy using generative AI to transform account data into strategic sales intelligence for enterprise sales and ops teams.

producthybridBangalore, INfull-time

Education Requirements:

  • Graduate degree in Computer Science, Statistics, Informatics, or Information Systems

Experience Requirements:

  • 4-6 Years of experience in technical areas

  • Three to five years of hands-on experience in product development and support

  • Minimum of three years of leadership experience in conceptualizing requirements

Other Requirements:

  • Experience with SAAS and software products, preferably on AWS

  • Knowledge of database management

  • Domain knowledge in sales, revenue operations, or finance

  • Excellent communication and presentation skills

Responsibilities:

  • Sprint planning and Vision marketing

  • Competitive and feature analysis

  • Recruiting and building a professional team of technicians

  • Improving team productivity and quality through coaching

  • Managing product development, implementation, and ongoing support

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Next Quarter

(Senior/Principal/Architect) Data Engineer

Drive revenue growth and 97% forecast accuracy using generative AI to transform account data into strategic sales intelligence for enterprise sales and ops teams.

engineeringhybridBangalore, INfull-time

Education Requirements:

  • Graduate degree in Computer Science, Statistics, Informatics, or Information Systems

Experience Requirements:

  • 4-12 Years of experience required

  • Five or more years of experience in a Data Engineer role

  • Work experience in SAAS/B2C product development is a must

Other Requirements:

  • Advanced SQL knowledge and experience with relational databases

  • Knowledge of big data tools (Hadoop, Spark, Kafka, Dremio, Druid)

  • Experience with AWS cloud services (EC2, EMR, RDS, Redshift, Snowflake)

  • Familiarity with modern ETL/ELT tools like Airbyte and Hevodata

  • Knowledge of Python and Java

Responsibilities:

  • Create and maintain optimal data pipeline architecture

  • Assemble large, complex data sets for business requirements

  • Design scalable architecture addressing big data variety and velocity

  • Build infrastructure for optimal ETL from wide variety of sources

  • Implement database policies, procedures, and security standards

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Next Quarter

Machine Learning Data Scientist – NLP

Drive revenue growth and 97% forecast accuracy using generative AI to transform account data into strategic sales intelligence for enterprise sales and ops teams.

sciencehybridBangalore, INfull-time

Education Requirements:

  • Graduate or postgraduate degree in Computer Science, Statistics, Analytics, or Data Science

Experience Requirements:

  • Role available at multiple levels (Jr, Sr, Principal)

  • Experience deploying NLP solutions in a commercial environment

  • Strong experience implementing models in production

Other Requirements:

  • Deep understanding of machine learning and deep learning algorithms

  • Expertise in developing NLP/NLU algorithms and models

  • Programming skills in Python and R

  • Knowledge of tools like TensorFlow, Keras, MXNET, and H2O

  • Experience with chatbot technologies like Elasticsearch and Solr

Responsibilities:

  • Research and develop algorithms for learning from text

  • Extract data sets containing millions of documents

  • Develop NLP capabilities to improve client service speed

  • Summarize research and analysis for stakeholders

  • Apply advancements in AI and deep tech to product needs

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Next Quarter

Full Stack Developer/Architect (Senior/Principal)

Drive revenue growth and 97% forecast accuracy using generative AI to transform account data into strategic sales intelligence for enterprise sales and ops teams.

engineeringhybridBangalore, INfull-time

Education Requirements:

  • Any graduate with relevant degree

Experience Requirements:

  • 4-10 Years of experience required

  • Four or more years of extensive full-stack experience (MEAN or similar)

  • At least three years of hands-on experience with Vue.js or React

  • At least five years of experience using Python or Java

Other Requirements:

  • Experience designing and building RESTful services

  • Experience with Kubernetes, Containers, and Microservices

  • Experience with cloud providers and CI/CD workflows

  • Knowledge of AUTH technologies such as OAuth2 and SAML

  • Strong experience with Git

Responsibilities:

  • End-to-end architecture of new products and delivery

  • Architect scalable and cost-effective cloud solutions

  • Define architecture principles and technology roadmaps

  • Identify and implement applications for new technologies

  • Lead technical initiatives and coordinate with other engineering groups

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Parabole

AI/ML Engineer

Optimize complex industrial operations and solve multi-functional challenges using Causal AI to bridge the gap between IT and OT data for manufacturing and energy.

engineeringhybridPrinceton, USfull-time

Benefits:

  • Exciting opportunities in software development

  • Dynamic work environment

  • Grow your career

  • Make a significant impact

  • Tackle real-world challenges

Responsibilities:

  • Contribute to the commercialization of Causal AI

  • Tackle real-world challenges

  • Machine teaching

  • Modeling

  • Deployment

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Parabole

Technical writer

Optimize complex industrial operations and solve multi-functional challenges using Causal AI to bridge the gap between IT and OT data for manufacturing and energy.

operationshybridPrinceton, USfull-time

Benefits:

  • Exciting opportunities in software development

  • Dynamic work environment

  • Grow your career

  • Make a significant impact

  • Tackle real-world challenges

Responsibilities:

  • Contribute to the commercialization of Causal AI

  • Tackle real-world challenges

  • Machine teaching documentation

  • Modeling documentation

  • Deployment documentation

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Parabole

Dev Ops

Optimize complex industrial operations and solve multi-functional challenges using Causal AI to bridge the gap between IT and OT data for manufacturing and energy.

engineeringhybridPrinceton, USfull-time

Benefits:

  • Exciting opportunities in software development

  • Dynamic work environment

  • Grow your career

  • Make a significant impact

  • Tackle real-world challenges

Responsibilities:

  • Contribute to the commercialization of Causal AI

  • Tackle real-world challenges

  • Machine teaching infrastructure

  • Modeling infrastructure

  • Deployment infrastructure

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Born Digital

DevOps Engineer (Medior)

Automate end-to-end business processes using digital humans and AI agents that communicate, analyze, and act to enhance customer experience for enterprises.

engineeringhybridPrague, CZfull-time

Benefits:

  • Remote and flexible work

  • Work on cutting-edge AI tech

  • Competitive packages

  • Off-sites and retreats

Experience Requirements:

  • Experience with Kubernetes, Docker, GitHub Actions, and Terraform

  • Solid grasp of cloud infrastructure, version control, and CI/CD practices

Other Requirements:

  • Practical, hands-on mindset and team-first attitude

  • Problem-solving skills and attention to detail

  • Eagerness to learn and adapt in a fast-moving environment

Responsibilities:

  • Automate infrastructure with Terraform and Azure Resource Manager

  • Build and maintain CI/CD pipelines using Azure DevOps and GitHub Actions

  • Run and monitor Kubernetes clusters (AKS)

  • Containerize apps with Docker and Docker Compose

  • Work with Azure cloud services (VMs, AKS, ACR, networking, etc.)

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TrojAI

Senior Software Engineer

Protect enterprise AI models from prompt injection, jailbreaking, and PII leakage with a comprehensive security platform offering automated red teaming and firewalls.

engineeringhybridFredericton, CAfull-time

Benefits:

  • Competitive salary and equity package

  • Comprehensive medical, dental, and vision insurance

  • Flexible work hours and remote-friendly policies

  • State-of-the-art tools and equipment

  • Professional development through technical talks, conferences, and leadership opportunities

Experience Requirements:

  • 6+ years of Senior Software experience designing, building, and maintaining software systems

  • Proven experience building and managing complex distributed systems in production

  • Hands-on experience with Kubernetes and the Cloud Native ecosystem (e.g., Helm, Istio, Prometheus)

Other Requirements:

  • Proficiency in modern Python and at least one strongly typed language (Go, Java, C#, or C++)

  • Strong experience with Infrastructure as Code (IaC) tools like Terraform, AWS CloudFormation, or Pulumi

  • Demonstrated experience operating production systems with SLAs

  • Expertise in setting up robust monitoring and alerting systems

  • Passion for working in an agile, fast-paced startup environment

Responsibilities:

  • Build and Maintain Software Engineering Practices and pipelines

  • Collaborate across Product Managers, UX Designers, and Data Scientists

  • Architect and manage cloud infrastructure using Infrastructure as Code (IaC) tools

  • Monitor and optimize the performance, reliability, and scalability of production systems

  • Build and manage Kubernetes clusters and leverage the cloud-native ecosystem

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Hakimo

Founding Recruiter

Monitor existing security systems and proactively deter incidents using AI-powered video analysis and human operators to reduce costs and response times.

recruitinghybridMenlo Park, USfull-time

Benefits:

  • Competitive compensation package

  • Equity stock options

  • Comprehensive health and wellness benefits

  • Unlimited PTO

Experience Requirements:

  • 3+ years of full-cycle recruiting experience in a high-growth B2B SaaS or technology startup environment

Other Requirements:

  • Proven success hiring across a wide range of functions including revenue and technical roles

  • Strong outbound sourcing skills

  • Ability to partner closely with senior leaders and influence hiring decisions

  • Comfort operating in ambiguity and building recruiting infrastructure from the ground up

  • High ownership mindset with a bias toward action

Responsibilities:

  • Own the full-cycle recruiting process for all North American roles

  • Act as the primary hiring partner for North America working with executive leadership

  • Develop and execute proactive sourcing strategies to attract top-tier talent

  • Build and maintain strong candidate pipelines through outbound sourcing and referrals

  • Design, implement, and continuously improve scalable recruiting processes

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Hakimo

Technical Project Manager (Post Sales - Customer Onboarding)

Monitor existing security systems and proactively deter incidents using AI-powered video analysis and human operators to reduce costs and response times.

engineeringhybridMenlo Park, USfull-time

Benefits:

  • Competitive salary and equity options

  • Health, dental, vision plans, and 401k benefits

  • Flexible work arrangements

  • Opportunities for learning, growth, and professional development

Education Requirements:

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field

Experience Requirements:

  • 5+ years of experience as a Technical Project Manager, Implementation Manager, or Customer-Facing Program Manager

Other Requirements:

  • Strong understanding of SaaS platforms, cloud architectures, and system integrations

  • Familiarity with TCP/IP, DNS, NAT, firewalls, VLANs, and VPNs

  • Ability to communicate complex technical concepts to non-technical stakeholders

  • Proficiency with project management tools (Jira, Confluence, Asana)

  • Willingness to travel occasionally for customer meetings

Responsibilities:

  • Own end-to-end delivery of customer-facing technical projects

  • Serve as the primary project point of contact for customers

  • Lead customer kickoff meetings and technical discovery sessions

  • Translate customer requirements into clear project plans and milestones

  • Coordinate cross-functional execution across Solutions Engineering and Product

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Hakimo

Customer Success Manager

Monitor existing security systems and proactively deter incidents using AI-powered video analysis and human operators to reduce costs and response times.

operationshybridMenlo Park, USfull-time

Benefits:

  • Competitive salary and equity options

  • Health, dental, and vision insurance

  • Flexible work arrangements

  • Opportunities for learning, growth, and professional development

Experience Requirements:

  • 3–5 years of experience in customer success, account management, or a similar role

Other Requirements:

  • Familiarity with AI, security systems, or surveillance technology is a plus

  • Proven ability to build and maintain strong customer relationships

  • Strong project management and problem-solving skills

  • Exceptional verbal and written communication skills

  • Ability to work cross-functionally with engineering and product teams

Responsibilities:

  • Build strong relationships with assigned customer accounts

  • Serve as the voice of the customer within Hakimo for product needs

  • Track key performance metrics and provide reports on system performance

  • Identify opportunities for upselling or cross-selling additional services

  • Proactively manage the renewal process and drive revenue growth

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Protex AI

Brand & Digital Designer (Contract Role)

Enhance workplace safety and reduce incidents by up to 84% using AI-powered CCTV monitoring that identifies unsafe behaviors and automates EHS decision-making.

designhybridDublin, IE
€42,000
contract

Experience Requirements:

  • Highly proficient in Figma for digital-first design and web layouts

  • Strong working knowledge of Adobe Creative Cloud (Photoshop, Illustrator)

  • Portfolio showcasing a clean, modern aesthetic with focus on digital-first design

Other Requirements:

  • High-agency thinker

  • Systems thinker passionate about developing scalable design systems

  • Interest in Motion Design (After Effects or Lottie)

  • Curiosity about using AI tools to speed up the creative process

Responsibilities:

  • Partner with the Brand & Content Manager to lead the evolution of visual identity

  • Proactively audit, refine, and scale brand guidelines

  • Help architect and organize first central Brand Hub

  • Design beautiful, high-converting landing pages in Figma

  • Execute high-impact assets for social media and digital campaigns

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