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Customer Experience Associate
Detect heart and lung disease earlier with FDA-cleared AI, noise-canceling digital stethoscopes, and real-time ECG visualizations for healthcare professionals.
Benefits:
Paid-time off
Medical/Dental/Vision, Disability + Life Insurance
One Medical membership
Parental Leave
401k Matching
Experience Requirements:
2+ years of customer support experience, ideally in ecommerce or healthcare tech
Familiarity with CRM/ticketing systems (Zendesk preferred)
Experience in healthcare or DTC
Exposure to public reputation management
Knowledge of HIPAA-compliant support practices
Other Requirements:
Strong written and verbal communication skills
Proactive, problem-solving mindset
Collaborative by nature
Responsibilities:
Provide omni-channel support with accuracy, warmth, and efficiency
Deliver a concierge-style experience, ensuring every customer is supported throughout their journey
Own complex cases and escalations, driving them to full resolution
Support high-value clinicians and accounts with white-glove care and seamless transitions to Sales
Lead service recovery, turning challenging moments into opportunities for loyalty
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Director of Product
Detect heart and lung disease earlier with FDA-cleared AI, noise-canceling digital stethoscopes, and real-time ECG visualizations for healthcare professionals.
Benefits:
Generous paid-time off
Stock incentive plans
Medical/Dental/Vision, Disability + Life Insurance
One Medical membership
Parental Leave
Education Requirements:
Bachelor's degree in Engineering, Computer Science, Life Sciences, or related field
MBA or advanced degree preferred
Experience Requirements:
10+ years of product management experience
3 years leading product teams
5+ years in healthcare technology, medical devices, digital health, or AI/ML products
Proven track record of launching successful B2B healthcare products at scale
Experience with FDA-regulated products or medical device development
Other Requirements:
Strong technical acumen with ability to work with engineering and data science teams
Outstanding communication and stakeholder management skills
Experience with AI/ML products in healthcare diagnostics
Responsibilities:
Define and execute product vision and multi-year roadmap for hardware, software, and AI algorithms
Lead product strategy for expanding FDA-cleared AI capabilities
Build, mentor, and scale a high-performing team of product managers
Partner closely with Engineering, Data Science/AI, Clinical Affairs, Regulatory, and Sales
Own the product development lifecycle from ideation through launch and iteration
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Senior Associate, Product Marketing & Growth (Eko+ Membership)
Detect heart and lung disease earlier with FDA-cleared AI, noise-canceling digital stethoscopes, and real-time ECG visualizations for healthcare professionals.
Benefits:
Generous paid-time off
Stock incentive plans
Medical/Dental/Vision, Disability + Life Insurance
One Medical membership
Parental Leave
Education Requirements:
Bachelor's degree in Business Administration, Marketing, or a related field
Experience Requirements:
5–8+ years of experience in product marketing, growth marketing, product management, or strategy & operations
Proven track record of leading initiatives end-to-end and measuring impact using data
Experience driving execution of complex, cross-functional initiatives
Experience in dynamic environments balancing speed with rigor
Technical and analytical fluency with experience using data analysis tools
Other Requirements:
Strong sense of ownership
Excellent written and verbal communication skills
Ability to analyze market, customer, and competitive data
Responsibilities:
Own and evolve the Eko+ growth roadmap using deep analysis of funnel metrics
Own Eko+ messaging and positioning across all customer surfaces
Lead GTM strategy for key feature, experience, or workflow launches
Design, implement, and analyze A/B tests across messaging and lifecycle flows
Analyze quantitative performance data and qualitative customer feedback to identify behavioral patterns
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Director, Global Regulatory Affairs & Intelligence
Detect heart and lung disease earlier with FDA-cleared AI, noise-canceling digital stethoscopes, and real-time ECG visualizations for healthcare professionals.
Benefits:
Generous paid-time off
Stock incentive plans
Medical/Dental/Vision, Disability + Life Insurance
One Medical membership
Parental Leave
Education Requirements:
Bachelor's degree in a STEM field (Engineering, Life Sciences, or related discipline)
Advanced degree preferred
Experience Requirements:
10+ years of progressive regulatory affairs experience with Class II medical devices and SaMD
Deep expertise in global regulatory frameworks (FDA 510(k)/De Novo, EU MDR, ISO 13485)
Proven track record managing regulatory authority interactions and pre-submission meetings
Experience leading small regulatory teams in fast-paced environments
Experience with AI/ML-enabled medical devices and algorithm change protocols
Other Requirements:
Proficiency with regulatory information management and quality management systems
Ability to translate emerging requirements into actionable business recommendations
RAC certification preferred
Responsibilities:
Own and drive end-to-end regulatory strategy from concept through commercialization
Lead and execute regulatory submissions (FDA, CE Mark, Health Canada, PMDA)
Serve as the regulatory lead for the company, managing all interactions with authorities
Partner with cross-functional teams to define and proactively embed regulatory requirements into workflows
Establish and lead a proactive regulatory intelligence program to monitor global requirements
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Growth Marketing Channel Manager
Detect heart and lung disease earlier with FDA-cleared AI, noise-canceling digital stethoscopes, and real-time ECG visualizations for healthcare professionals.
Benefits:
Generous paid-time off
Stock incentive plans
Medical/Dental/Vision, Disability + Life Insurance
One Medical membership
Parental Leave
Education Requirements:
Bachelor's degree
Experience Requirements:
5+ years of experience in digital marketing at B2C direct-to-consumer companies
Hands-on experience in programmatic display/native or paid social at high spend levels
Proven success driving incremental, ROAS-positive acquisition
Experience in fast-paced, eCommerce startups with ROAS discipline
Experience interpreting performance data to drive optimization and scale
Other Requirements:
Proficiency with Excel/Sheets (pivot tables, vlookups)
Familiarity with digital health or medtech audiences is a plus
Strong understanding of full-funnel marketing
Responsibilities:
Lead and scale select B2C direct-to-consumer marketing channels with a focus on ROAS
Build and manage full-funnel acquisition strategies through prospecting and retargeting
Own the full lifecycle of channel management including planning, execution, and reporting
Optimize channels by improving targeting, creative strategy, and bid strategies
Establish clear performance goals, KPIs, and tracking frameworks for each channel
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IT Sales Executive
Secure digital identities and automate compliance with an AI-powered IGA platform that streamlines access governance and reduces security breaches for enterprises.
Education Requirements:
Bachelor’s degree in business, IT, or a related field
Experience Requirements:
6 months to 1 year of experience in IT sales, preferably in SaaS or software solutions
Experience selling software products or services
Familiarity with CRM systems like Zoho, Salesforce, or HubSpot
Exposure to B2B and enterprise sales cycles
Other Requirements:
Strong communication, negotiation, and presentation skills
Ability to work independently and manage a remote work environment
Willingness to travel for client & Sales partners meetings when required
Responsibilities:
Identify and pursue new business opportunities in the Indian market
Understand client & Sales partner needs and present tailored software automation solutions
Conduct virtual meetings, product demos, and sales presentations
Negotiate and close deals, ensuring client and sales partners satisfaction
Collaborate with internal teams (technical, support, and marketing)
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Lead Software Engineer
Improve patient outcomes with AI-powered medical imaging and care coordination for neurovascular and cardiac conditions, extending critical treatment windows.
Education Requirements:
Bachelors’ Degree or equivalent
Experience Requirements:
8+ years of experience in frontend development
3+ years of experience with TypeScript, HTML, Angular, CSS and other related technologies
Deep knowledge of how web applications work including HTTP, DNS, caching, authentication
Understanding of client-side state management and reactive programming
Understanding of unique challenges of mobile development
Other Requirements:
Working hours aligned with US Pacific Time zone (UTC-7/UTC-8)
Comfortable with early morning and late night working hours in India
Responsibilities:
Provide technical leadership and write high quality code
Design and build technical solutions through entire development lifecycle
Lead engineering projects and initiatives including scoping and planning
Collaborate cross-functionally with product management and design
Establish architecture plans, conventions, and standards
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Lead Software Engineer DICOM
Improve patient outcomes with AI-powered medical imaging and care coordination for neurovascular and cardiac conditions, extending critical treatment windows.
Education Requirements:
Bachelors’ Degree or equivalent (BTech/BE 4 years)
Experience Requirements:
7+ years of experience in software development and engineering leadership
4+ years of experience in backend development
2+ years in using Node JS, Typescript and Amazon AWS
2+ years of development experience in DICOM Healthcare domain
High level of distributed system design skill
Other Requirements:
Willingness to work with other languages if required
Solid analytical and reasoning skills for design and troubleshooting
Responsibilities:
Design complex systems and architectures ensuring scalability and reliability
Plan technical projects and milestone deliverables with product managers
Develop complex features and components and review code
Research latest technologies and propose integration solutions
Debug and troubleshoot complex production issues
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Principal Software Engineer
Improve patient outcomes with AI-powered medical imaging and care coordination for neurovascular and cardiac conditions, extending critical treatment windows.
Benefits:
Hybrid work location arrangement
Remote work flexibility subject to team needs
Education Requirements:
Bachelors’ Degree or equivalent
Experience Requirements:
15+ years of experience in software development and engineering leadership
8+ years of experience in backend development
3+ years in using Typescript and Amazon AWS
High level of distributed system design skill
iOS or Android development experience preferred
Other Requirements:
Must be legally authorized to work in the United States
Visa sponsorship is not available
Experience in a regulated software environment (e.g. medical device) preferred
Responsibilities:
Design complex, scalable software systems and architectures
Plan technical projects and milestone deliverables with product managers
Provide technical guidance and mentorship to other engineers
Establish quality standards and design review processes
Develop complex features and debug issues across the codebase
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Senior Software Engineer
Improve patient outcomes with AI-powered medical imaging and care coordination for neurovascular and cardiac conditions, extending critical treatment windows.
Experience Requirements:
+7 years’ experience working as a software developer
4+ years of experience with cloud infrastructure (AWS/Azure/GCP)
Must have Cloud application backend programming experience in Golang
Good understanding of Docker and Kubernetes deployments
Hands on experience with Golang, Python, or Rust
Other Requirements:
Good understanding of Linux and associated tools
Responsibilities:
Implement highly scalable, high throughput systems
Apply architecture best practices to increase feature velocity
Influence technology selection for the enterprise
Collaborate with clinical and regulatory teams for design and implementation
Take end-to-end ownership of design, testing, and deployment
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Sr Software Engineer-Backend/Middleware DICOM Web Developer
Improve patient outcomes with AI-powered medical imaging and care coordination for neurovascular and cardiac conditions, extending critical treatment windows.
Experience Requirements:
Proficiency in JavaScript/TypeScript, HTML5, and CSS
Experience with jQuery and either Angular or React
Understanding of web development best practices and responsive design
Familiarity with version control systems such as Git
Responsibilities:
Develop and maintain high-quality web applications
Implement interactive features and dynamic user interfaces
Collaborate with designers and backend developers
Optimize web applications for speed and scalability
Troubleshoot and debug issues across browsers and platforms
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Staff Software Engineer
Improve patient outcomes with AI-powered medical imaging and care coordination for neurovascular and cardiac conditions, extending critical treatment windows.
Education Requirements:
Bachelor’s degree in Computer Science, IT, Engineering, or related technical field
Experience Requirements:
7+ years of overall technical experience
3-5 years of direct development or deep technical troubleshooting experience
Proven experience with AWS, Kubernetes, and VMware
Hands-on experience with Python and Bash scripting
Experience collaborating with cross-functional engineering and product teams
Other Requirements:
Understanding of networking concepts, IP addressing, and firewall configurations
Familiarity with CI/CD and version control (Git)
Responsibilities:
Serve as subject matter expert on RapidAI products
Diagnose and resolve complex technical issues escalated by Support
Develop scripts for automation and data analysis
Act as primary technical liaison between Support, Engineering, and customers
Generate and maintain comprehensive technical documentation
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Staff Software Engineer (iOS)
Improve patient outcomes with AI-powered medical imaging and care coordination for neurovascular and cardiac conditions, extending critical treatment windows.
Education Requirements:
Bachelor’s degree in CS/EE or equivalent
Experience Requirements:
10+ years of commercial experience building mobile applications for iOS
10+ years of general commercial software engineering experience
High level of skill in Swift programming
Deep knowledge of the iOS SDK and device capabilities
High level of skill in git and GitHub
Other Requirements:
Understanding of unique challenges of mobile development (connectivity, fragmentation)
Experience with SwiftUI, Combine and Swift concurrency
Responsibilities:
Design and build impactful technical solutions through the entire lifecycle
Write high quality, maintainable code
Collaborate with engineers, designers, and product managers
Communicate ideas to build consensus
Support and challenge peers to improve engineering practices
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Lead Technical Support Engineer, DICOM
Improve patient outcomes with AI-powered medical imaging and care coordination for neurovascular and cardiac conditions, extending critical treatment windows.
Experience Requirements:
10+ years of experience working with PACS, DICOM, and radiology workflows
5+ years of experience mentoring and managing team members
Proficient with DICOM viewers and diagnostic tools
Solid understanding of HL7 and medical imaging data flows
Experience debugging DICOM Query/Retrieve workflows
Other Requirements:
Comfortable using packet capture tools like Wireshark and TCPDump
Familiar with AWS (CloudWatch, Lambda) and Terraform
Responsibilities:
Provide subject matter expertise in DICOM viewer technologies
Lead debugging, validation, and enhancement of DICOM-tied features
Analyze and interpret DICOM file structures and tags
Troubleshoot DICOM network services (C-FIND, C-MOVE, etc.)
Mentor and lead a team of specialists
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Senior Staff Software Engineer / Principal Engineer
Stream high-quality video and browse smarter with integrated AI tools, built-in ad blocking, and a free VPN designed for a seamless, private online experience.
Benefits:
Creativity, experimentation, and collaboration focus
Flat structure with short decision paths
Opportunity to work with cutting-edge technologies
Global impact on products used by millions
Education Requirements:
Academic background (PhD or equivalent experience) in computer science or a related field.
Experience Requirements:
10+ years of software engineering experience in senior, staff, or principal roles
Ability to architect and deliver large-scale, AI-driven systems
Track record of shipping complex systems
Excellent programming skills
Deep understanding of AI / ML technologies (Generative AI, LLMs)
Other Requirements:
Experience with browser internals, search, or web infrastructure is preferred
Familiarity with multimodal AI and real-time LLM integrations is a plus
Proven leadership and mentoring skills
Responsibilities:
Lead the architectural strategy for AI-powered browsing technologies
Design and develop advanced systems combining AI and web capabilities
Contribute hands-on to coding, prototyping, and optimization
Collaborate with researchers and product leaders
Mentor and inspire teams sharing best practices
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Staff Data Analyst (Hybrid)
Find and hire top talent using a natural-language AI assistant that searches 400M+ profiles and automates first-round screening via chat and voice interviews.
Benefits:
Medical, Dental & Vision
401(k) Retirement Plan
Basic Life Insurance
Student Loan Repayment
PTO
Experience Requirements:
8+ years working in a data analytics or business intelligence role
Expert SQL skills (10B+ rows)
Experience with Looker and Sigma
Solid understanding of dbt cloud
Familiarity with python and Streamlit
Other Requirements:
Hands-on experience using AI in your work
Responsibilities:
Create high quality analytic and data products
Partner with executives as a trusted thought partner
Lead the migration from Tableau to a new BI solution
Design and build executive dashboards
Publish external thought leadership on cannabis market trends
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Project Coordinator
Find and hire top talent using a natural-language AI assistant that searches 400M+ profiles and automates first-round screening via chat and voice interviews.
Benefits:
Competitive salary and benefits package
Opportunities for professional growth
Collaborative and supportive work environment
Education Requirements:
Associate's degree in Business Administration, Project Management, Operations, or related field
Experience Requirements:
1–2 years of experience in project coordination or operations support
Other Requirements:
Comfortable with Teamwork, Dropbox, Airtable, and MS Office Suite
Responsibilities:
Proactively manage production schedules
Communicate with internal and external partners
Audit specs, quotes, and milestones with Producers
Maintain alignment across teams with up-to-date data
Identify and escalate milestones at risk
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Coordinator, Sales
Find and hire top talent using a natural-language AI assistant that searches 400M+ profiles and automates first-round screening via chat and voice interviews.
Benefits:
Medical, dental, and vision insurance
Retirement savings plan
Gender neutral parental leave
Unlimited paid time off
Year-round half-day Fridays
Education Requirements:
Bachelor’s degree required
Other Requirements:
Move boxes weighing up to 50 lbs
Proficiency in MS Office Suite
Responsibilities:
Support sales leads with operations and administrative support
Coordinate retailer meetings and line reviews
Manage Monthly Sales Team agenda and notes
Prepare meeting materials and agendas
Complete Item and Product Setup Forms in retailer portals
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Coordinator, Sales
Find and hire top talent using a natural-language AI assistant that searches 400M+ profiles and automates first-round screening via chat and voice interviews.
Benefits:
Medical, dental, and vision insurance
Retirement savings plan
Gender neutral parental leave
Unlimited paid time off
Year-round half-day Fridays
Education Requirements:
Bachelor’s degree required
Other Requirements:
Move boxes weighing up to 50 lbs
Proficiency in MS Office Suite
Responsibilities:
Support sales leads with operations and administrative support
Coordinate retailer meetings and line reviews
Manage Monthly Sales Team agenda and notes
Prepare meeting materials and agendas
Complete Item and Product Setup Forms in retailer portals
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Account Executive
Simplify regulatory compliance and long-term document control with AI-powered obligation tracking, secure digital signatures, and a centralized contract repository.
Benefits:
Competitive base salary
Strong commission upside tied directly to performance
Potential for rapid growth
Hybrid working model
Modern, top-tier sales and tech stack
Experience Requirements:
Proven B2B SaaS Account Executive
Track record of closing deals within our ICP
Meeting or exceeding sales targets in low-enterprise or upper mid-market segments
Experience in selling into new markets where brand recognition is still developing
Strong outbound sales skills and comfort owning the full sales cycle
Other Requirements:
Excellent communication skills in English, written and spoken
Structured way of working and confidence using CRM tools
Experience with contract lifecycle management (CLM) is a plus
Selling towards Benelux and/or DACH markets
Selling to legal and compliance personas
Responsibilities:
Own and close new business in international markets
Prospect and identify new business opportunities
Build and manage a pipeline within the low-enterprise and upper-mid market segment
Present Zefort’s value clearly to legal, compliance, and business stakeholders
Run discovery, demos, negotiations, and closing end-to-end
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