Reco

Experience Requirements:

• Multiple years of proven experience within the cyber security B2B industry in direct sales roles.

• Previous experience in an early stage, fast-growing startup environment with focus on growing the sales in the US market.

• Proven record of building your own pipeline and closing deals.

• Excellent written/oral communication and negotiation skills.

• A team player with a positive attitude who loves a challenge, listens to clients, and proposes solutions

Responsibilities:

• Manage the entire sales cycle from identifying new opportunities, to closing a deal and fostering long-term partnerships.

• Work cross-functionally with other teams - BDR, Marketing, Product Marketing, Product Management.

• Manage your sales pipeline to meet the revenue targets and company goals.

• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

Experience Requirements:

• Customer Success Expertise: Proven experience in customer success management, especially in onboarding, adoption, and account expansion, 3 years minimum in Customer Success.

• Security Knowledge: Deep understanding of the security domain, with the ability to translate complex security concepts for customer stakeholders.

• Technical Proficiency: Familiarity with API functions to troubleshoot or guide customers on integration needs.

• Communication Skills: Comfort engaging with both technical and executive audiences, adapting your message effectively across roles.

• Cross-Functional Collaboration: Ability to work closely with various internal teams, gathering and sharing customer feedback that aligns with our business goals. Passion: A passionate individual who’s customer obsessed and a “can-do” attitude in a fast paced environment that is constantly changing

Responsibilities:

• Guide our customers on their SaaS Security Program journey, ensuring seamless solution adoption and long-term success.

• Deliver technical support and guidance, particularly within the security domain, to address customers’ needs and foster long-term satisfaction.

• Facilitate cross-functional collaboration with Product, Engineering, Marketing, and Partner teams, providing customer insights to enhance and refine our product.

• Lead discussions with customer executives, demonstrating a clear understanding of their business needs and security goals.

• Track and drive customer success metrics such as Customer Satisfaction, Retention, Renewal, Expansion and Net Promoter Scores (NPS)

Education Requirements:

• Bachelor’s degree in business, marketing, computer science, or a related field

Experience Requirements:

• Experience: Minimum of 5 years in alliance management, business development, or a related role within the technology sector, with a focus on Technical Alliance or cloud solutions.

• Strong understanding of Technical Alliance services and solutions, the Technical Alliance partner ecosystem, as well as a solid grasp of cybersecurity principles and Reco’s product offerings.

• Exceptional interpersonal and communication skills, with the ability to build and maintain high-level relationships with both internal and external stakeholders. A track record in building alliance/sales/partner relationships with business and technical teams.

• Proven ability to develop and execute strategic plans that drive business growth and achieve key objectives. Strategic thinker and hunter mentality who takes initiative and is capable of hands-on problem solving as well as ability to generate ideas and solutions.

• A strong communicator and presenter, who possesses strong negotiation skills as well as sound interpersonal skills, with the ability to influence at senior levels. Motivated and focused self-starter with strong leadership skills who can multitask, work independently or within a team. Demonstrated track record of achieving targets and driving revenue through strategic alliances and partnerships. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Other Requirements:

• Experience working with the APN Customer Engagement (ACE) portal, AWS Marketplace, and various AWS Partner Programs.

• Ability to travel up to 30%

• Other projects and duties as assigned

Responsibilities:

• Develop and execute a comprehensive alliance strategy and business plan for the Technical Alliance partnerships, aligning with Reco’s goals and objectives.

• Foster and maintain strong relationships with key stakeholders at selected Technical Alliances, ensuring a high level of collaboration and mutual benefit.

• Work closely with the Reco sales team to identify opportunities, develop joint solutions, and drive revenue growth through the partnerships.

• Collaborate with marketing, product, and sales teams to develop and implement go-to-market strategies, joint marketing programs, and co-branded initiatives.

• Monitor and report on the performance of the alliance, using key metrics to evaluate success and identify areas for improvement. Set and manage revenue targets and work with your team and Technical Alliance sales organizations to achieve/exceed goals. Provide accurate and detailed weekly, monthly and quarterly forecast updates of identified opportunities to meet or exceed quota requirements. Experience working with the APN Customer Engagement (ACE) portal, AWS Marketplace, and various AWS Partner Programs. Provide ongoing training and support to the sales team on AWS solutions, competitive positioning, and best practices. Stay current on the technical alliance better together value proposition, industry trends, competitive landscape, and customer needs to inform strategic decisions and enhance the value of the technical alliance partnerships. Represent Reco at industry events, technical alliance conferences, and joint customer meetings to promote the partnership and build brand awareness. Ability to travel up to 30%. Other projects and duties as assigned