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Benefits:

• Comprehensive Medical, Dental, and Vision plans with a 100% employer-paid monthly premium option for employees & 50% employer-paid monthly premiums for dependents

• Health Savings Account with company contribution for eligible medical plans

• Flexible Vacation Plan

• 10 Paid Company Holidays

• 100% employer-paid Life, AD&D and Short- and Long-Term Disability Insurance

Experience Requirements:

• A minimum of 10 years of experience in software engineering is a must

• at least 4 years in an engineering leadership role is required

• Expert knowledge of Cloud Software Development and concepts

• Experience in iOS/Android app development using the latest frameworks

• Experience with FullStack apps, DevOps, and database technologies, patterns, and architectures

Other Requirements:

• Deep empathy for our internal and external customers with a demonstrated record of delivering high-quality software in a timely manner

• Ambitious and resourceful; results-oriented; highly innovative. Focused on business value creation through innovation

• Highly analytical, data-driven mindset; holds self and others accountable with measurable ROI-oriented KPIs

Responsibilities:

• Lead, mentor, and grow a team of talented software engineers, promoting a culture of rapid innovation, continuous improvement, and efficiency

• Work collaboratively with Product Management on the roadmap, ensuring that the timelines proposed are realistic based on the likely technical approach to executing the underlying requirements.

• Be the vocal champion for the engineering team in proposing candidates for inclusion on the product and technology roadmap. Ensure that risks associated with tech debt are clearly communicated to stakeholders outside of the engineering team.

• Oversee the software engineering function for all software properties and customer-facing assets, including managing the software engineering sprint cycles

• Act as a scrum master for pods and help unblock engineers as needed.

Benefits:

• Mental health, wellness & fitness benefits

• Career coaching & support

• Inclusive family building benefits

• Long-term savings or retirement plans

• In-office culinary options to cater to your dietary preferences

Experience Requirements:

• 3+ years of demonstrated success as a manager of a Solutions/Sales Engineering team at a B2B SaaS company

• 5+ years as a Solutions Engineer in Healthcare & Life Sciences, Financial Services, State & Local Governments, or Higher Education prior to management.

• Deep understanding of AI agent workflows and their application to compliance needs in regulated industries.

• Experience scaling teams during high-growth periods, attracting, hiring, growing, and retaining top Solutions Engineering talent.

• Skilled in navigating complex enterprise deals with multiple stakeholders, coaching on deal strategy, and addressing technical challenges.

Other Requirements:

• Exceptional communicator with proven operational excellence and the ability to create new processes and analytical frameworks to track team goals.

• Results-oriented, data-driven leader with a proactive approach to identifying and addressing business opportunities in a high-growth environment.

• Ability to travel periodically to meet customers as needed.

Responsibilities:

• Build and retain a high-performing team of Solutions Engineers through recruitment, coaching, and professional development, fostering expertise in AI agent workflows.

• Leverage your industry knowledge to provide hands-on strategy, technical coaching, and demo excellence, driving success for enterprise accounts.

• Enhance Solutions Engineering efficiency by developing processes and analytical tracking to monitor team goals and performance metrics.

• Partner with the AMER Solutions Leadership to shape the vision for a growing Solutions Engineering team and contribute to the enterprise playbook.

• Collaborate cross-functionally with Sales, Product, Engineering, Security, Marketing, and Customer Success to align AI agent workflows with industry compliance requirements.