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Rep AI

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About

Rep AI is an AI chatbot that transforms conversations into revenue growth, fewer support tickets, and shopper intelligence. It guides and supports shoppers at the right moment—boosting sales, resolving inquiries, and delivering data-driven insights for an optimized shopping experience. Rep's sale chat bot navigates to product pages & checkout—right in-chat. It offers behavioral AI, a branded AI Concierge and insight into conversations via analytics. It integrates with Zendesk, Gorgias, Klaviyo and Yotpo. It focuses on converting browsers into buyers with precise timing. It connects directly to Shopify.

Platform

Features

live chat

multi-language

unlimited seats

proactive approach to customers via chatbot at exit intent or other behavioral triggers, offering assistance and deals to encourage conversions, and reduce abandoned carts. includes product r

ai drop-off detection

ai sales skills

web and mobile chat

ai training (tone of voice, ai personality)

FAQs

What makes Rep unique from other solutions?

Rep AI is more than just a chatbot—it’s your dedicated AI sales and support concierge, designed to boost revenue, reduce workload, and provide actionable insights to optimize your store.

Rep seems a little pricey. Can you explain why?

Our plans start at $39 and scale based on two primary factors: number of site visitors and product catalog size. The more visitors you have and the larger your catalog means the AI consumes more resources when interacting with shoppers.

How does Rep understand my brand and catalog?

During setup, Rep connects directly to your Shopify and learns about every product in your catalog. The bigger your catalog, the longer it takes to absorb. Once the catalog is learned, Rep scans your catalog every 10 seconds so it's always up to date.

How much time does it take to train my AI?

To get going, it depends on a few factors: the complexity of your products, the size of your catalog, the number of collections you have, and more. We make it as simple as possible to establish a strong brand foundation for your AI.

Are you only available on Shopify?

Yes, we're exclusively on [Shopify](https://apps.shopify.com/rep-ai-sales-associate). We have plans to expand to other platforms in the near future. Sign up to [Rep News here](/blog) to get the latest.

How do I know you're attributing AI metrics accurately?

This is something we're always fine-tuning. If there are multiple interactions with the AI, then we consider that a meaningful interaction that can impact the final sale.

Pricing Plans

AI Sales Assistant Launch
$31.00 / per year

Store Range Session limit: 3K

Product catalog limit: 100

Rep Team Support

Self Onboarding

Email Support

AI Training (Tone of voice, AI Personality)

Unlimited Seats

Multi-Language

Live Chat

Web and Mobile chat

AI Support Agent Launch
$15.00 / per year

Store Range Session limit: 3K

Product catalog limit: 100

Rep Team Support

Self Onboarding

Email Support

AI Training (Tone of voice, AI Personality)

Unlimited Seats

Multi-Language

Live Chat

Web and Mobile chat

AI Concierge (Bundle)Launch
$37.00 / per year

Store Range Session limit: 3K

Product catalog limit: 100

Rep Team Support

Self Onboarding

Email Support

AI Training (Tone of voice, AI Personality)

Unlimited Seats

Multi-Language

Live Chat

Web and Mobile chat

Job Opportunities

Java Backend Developer

Rep AI is an AI chatbot that transforms conversations into revenue growth, fewer support tickets, and shopper intelligence. It boosts sales, resolves inquiries, and delivers data-driven insights.

Benefits:

  • Equity Package

  • Company Offsites

  • Retirement Benefits

  • Supportive team environment

  • flexible schedule

Experience Requirements:

  • 3+ years of experience developing in **Java 11 and above**

  • Proven experience in **developing high-scale services**

Show more details

Data Analyst

Rep AI is an AI chatbot that transforms conversations into revenue growth, fewer support tickets, and shopper intelligence. It boosts sales, resolves inquiries, and delivers data-driven insights.

Benefits:

  • Supportive team environment

  • flexible schedule

Education Requirements:

  • BSc/BA in Engineering, Computer Science, or a relevant field

Experience Requirements:

  • At least 2 years of proven experience as a data analyst

Responsibilities:

  • Develop and enhance the analytics dashboard for deeper insights.

  • Design, implement, and manage ETL processes to extract data from various sources, transform it for analysis, and load it into our databases.

  • Generate internal daily reports and dashboards for comprehensive business analysis, ensuring data accuracy and accessibility for decision-making.

  • Collate information from business stakeholders to generate insightful reports.

  • Conduct A/B testing to analyze and improve product performance.

Show more details

Customer Success Manager

Rep AI is an AI chatbot that transforms conversations into revenue growth, fewer support tickets, and shopper intelligence. It boosts sales, resolves inquiries, and delivers data-driven insights.

Benefits:

  • Supportive team environment

  • flexible schedule

Experience Requirements:

  • Minimum of 1 year of successful experience in customer success within a fast-paced startup environment.

Responsibilities:

  • Manage client accounts on all levels.

  • Work closely with clients to understand their business challenges and recommend and execute creative strategies to increase value with Rep.

  • Provide training and education on the Rep platform and new features.

  • Work closely with clients to understand their challenges.

  • Recommend and execute creative tactics and strategies to increase value with Rep.

Show more details

Explore AI Career Opportunities

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