Rep AI
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About
Rep AI is an AI chatbot that transforms conversations into revenue growth, fewer support tickets, and shopper intelligence. It guides and supports shoppers at the right moment—boosting sales, resolving inquiries, and delivering data-driven insights for an optimized shopping experience. Rep's sale chat bot navigates to product pages & checkout—right in-chat. It offers behavioral AI, a branded AI Concierge and insight into conversations via analytics. It integrates with Zendesk, Gorgias, Klaviyo and Yotpo. It focuses on converting browsers into buyers with precise timing. It connects directly to Shopify.
Platform
Task
Features
• live chat
• multi-language
• unlimited seats
• proactive approach to customers via chatbot at exit intent or other behavioral triggers, offering assistance and deals to encourage conversions, and reduce abandoned carts. includes product r
• ai drop-off detection
• ai sales skills
• web and mobile chat
• ai training (tone of voice, ai personality)
FAQs
What makes Rep unique from other solutions?
Rep AI is more than just a chatbot—it’s your dedicated AI sales and support concierge, designed to boost revenue, reduce workload, and provide actionable insights to optimize your store.
Rep seems a little pricey. Can you explain why?
Our plans start at $39 and scale based on two primary factors: number of site visitors and product catalog size. The more visitors you have and the larger your catalog means the AI consumes more resources when interacting with shoppers.
How does Rep understand my brand and catalog?
During setup, Rep connects directly to your Shopify and learns about every product in your catalog. The bigger your catalog, the longer it takes to absorb. Once the catalog is learned, Rep scans your catalog every 10 seconds so it's always up to date.
How much time does it take to train my AI?
To get going, it depends on a few factors: the complexity of your products, the size of your catalog, the number of collections you have, and more. We make it as simple as possible to establish a strong brand foundation for your AI.
Are you only available on Shopify?
Yes, we're exclusively on [Shopify](https://apps.shopify.com/rep-ai-sales-associate). We have plans to expand to other platforms in the near future. Sign up to [Rep News here](/blog) to get the latest.
How do I know you're attributing AI metrics accurately?
This is something we're always fine-tuning. If there are multiple interactions with the AI, then we consider that a meaningful interaction that can impact the final sale.
Pricing Plans
AI Sales Assistant Launch
$31.00 / per year• Store Range Session limit: 3K
• Product catalog limit: 100
• Rep Team Support
• Self Onboarding
• Email Support
• AI Training (Tone of voice, AI Personality)
• Unlimited Seats
• Multi-Language
• Live Chat
• Web and Mobile chat
AI Support Agent Launch
$15.00 / per year• Store Range Session limit: 3K
• Product catalog limit: 100
• Rep Team Support
• Self Onboarding
• Email Support
• AI Training (Tone of voice, AI Personality)
• Unlimited Seats
• Multi-Language
• Live Chat
• Web and Mobile chat
AI Concierge (Bundle)Launch
$37.00 / per year• Store Range Session limit: 3K
• Product catalog limit: 100
• Rep Team Support
• Self Onboarding
• Email Support
• AI Training (Tone of voice, AI Personality)
• Unlimited Seats
• Multi-Language
• Live Chat
• Web and Mobile chat
Job Opportunities
Java Backend Developer
Rep AI is an AI chatbot that transforms conversations into revenue growth, fewer support tickets, and shopper intelligence. It boosts sales, resolves inquiries, and delivers data-driven insights.
Benefits:
Equity Package
Company Offsites
Retirement Benefits
Supportive team environment
flexible schedule
Experience Requirements:
3+ years of experience developing in **Java 11 and above**
Proven experience in **developing high-scale services**
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Data Analyst
Rep AI is an AI chatbot that transforms conversations into revenue growth, fewer support tickets, and shopper intelligence. It boosts sales, resolves inquiries, and delivers data-driven insights.
Benefits:
Supportive team environment
flexible schedule
Education Requirements:
BSc/BA in Engineering, Computer Science, or a relevant field
Experience Requirements:
At least 2 years of proven experience as a data analyst
Responsibilities:
Develop and enhance the analytics dashboard for deeper insights.
Design, implement, and manage ETL processes to extract data from various sources, transform it for analysis, and load it into our databases.
Generate internal daily reports and dashboards for comprehensive business analysis, ensuring data accuracy and accessibility for decision-making.
Collate information from business stakeholders to generate insightful reports.
Conduct A/B testing to analyze and improve product performance.
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Customer Success Manager
Rep AI is an AI chatbot that transforms conversations into revenue growth, fewer support tickets, and shopper intelligence. It boosts sales, resolves inquiries, and delivers data-driven insights.
Benefits:
Supportive team environment
flexible schedule
Experience Requirements:
Minimum of 1 year of successful experience in customer success within a fast-paced startup environment.
Responsibilities:
Manage client accounts on all levels.
Work closely with clients to understand their business challenges and recommend and execute creative strategies to increase value with Rep.
Provide training and education on the Rep platform and new features.
Work closely with clients to understand their challenges.
Recommend and execute creative tactics and strategies to increase value with Rep.
Show more details
Ratings & Reviews
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