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Business Operations and Strategy Partner
Build and launch scalable web and mobile applications using AI-powered prompting and visual editing, eliminating the need for coding or technical co-founders.
Benefits:
Comprehensive health coverage
401(k) matching
Wellness and work enablement stipends
Generous PTO
Sabbatical program
Experience Requirements:
4 – 7+ years of experience in business operations
Experience in consulting, investment banking, or strategy/ops
Experience in a high-growth startup
Other Requirements:
Authorized to work in the US
Fluency in Excel/Google Sheets or BI tools
Excellent project management and organizational skills
Strong communication skills
Highly collaborative
Responsibilities:
Partner with the executive team to set and track company KPIs
Lead preparation, facilitation, and follow-through of KPI reviews
Provide Chief of Staff–like support to leadership
Build and maintain KPI dashboards
Identify gaps in current processes and design scalable solutions
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Sales Enablement & Marketplace Operations Manager
Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.
Benefits:
NiCE-FLEX hybrid model
Competitive salary and benefits package
Opportunities for professional development and growth
Exposure to cutting-edge sales technologies
Collaborative and innovative environment
Education Requirements:
Bachelor's Degree in Business, Economics, Statistics or related field
Experience Requirements:
0-3 years of experience with data analysis and written analysis
Advanced Microsoft Excel skills
Other Requirements:
Proficient in Microsoft Office Tools
Understanding SaaS Metrics & KPI’s
Strict attention to detail
Ability to effectively prioritize and adjust to multiple demands
Responsibilities:
Administer and maintain the Highspot sales enablement platform
Configure, launch, and manage private offers within AWS Marketplace
Develop and document best practices and training materials for end-users
Analyze sales data and generate reports to inform leadership
Identify opportunities for process improvement within sales operations
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Business Applications Analyst
Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.
Benefits:
NiCE-FLEX hybrid model
Internal career opportunities
Vibrant, interactive atmosphere
Other Requirements:
Experience with Salesforce and Power BI
Proficiency in Microsoft Tools (Excel, PowerPoint)
Willingness to work night shifts
Amenable to working in BGC, Taguig City
Responsibilities:
Facilitate Quality Management onboarding sessions for new Leaders and Engineers
Perform quality evaluations of closed cases across calls, chats, and emails
Collaborate with Technical Support Managers for calibration sessions
Analyze CSAT survey results and BI reports to identify satisfaction drivers
Coordinate technical reviews for Knowledge Base content
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Business Operations Project Manager
Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.
Benefits:
Internal career opportunities
Fast-paced environment
Experience Requirements:
At least 5 years of experience as a Project Manager in a global software environment
Experience in leading discovery, solution suggestion and implementation phases
Hands-on experience with corporate applications like SFDC or Service Now
Experience in writing business requirement documents
Other Requirements:
Self-learning capabilities via data analysis and interviewing
Matrix management skills
Strong understanding of organization-wide issues
Experience in a consulting company is an advantage
Responsibilities:
Lead internal process-change projects from requirement definition to delivery
Manage discovery phases of new business processes
Perform business analysis and provide guidance on best practices
Lead process rollout including workshops, UAT, and training
Manage and support operational issues raised by post-sales units
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Director, Order Management & Billing
Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.
Benefits:
NiCE-FLEX hybrid model
Internal career opportunities
Collaborative and creative environment
Education Requirements:
Bachelor’s degree in Business, Finance, Operations, or related field
MBA a plus
Experience Requirements:
10+ years of experience in Order Management, Billing, or Revenue Operations
5+ years in a leadership role managing multi-disciplinary teams
Experience with ERP and CRM systems (Salesforce, NetSuite, Oracle, Zuora)
Experience in SaaS, subscription services, or recurring revenue models
Other Requirements:
Proficiency with Salesforce and BI Reporting
Experience using Excel and SQL for data analysis
Automation-first mindset
Responsibilities:
Develop and execute strategic roadmap for Order Management and Billing
Oversee the full lifecycle of order processing from contract to fulfillment
Lead billing operations including invoice generation and dispute resolution
Partner with IT to drive automation in Salesforce and Zuora
Develop and maintain standard operating procedures and internal controls
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Quote Desk Support Analyst
Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.
Benefits:
Internal career opportunities
Opportunity to work with cutting-edge AI software
Experience Requirements:
6+ years of relevant experience in sales operations or quoting
Minimum of one year hands-on experience with Salesforce CPQ
Microsoft and Excel proficiency (including pivot tables)
Other Requirements:
Strong understanding of SaaS licensing models
Willingness to work night shifts
Amenable to working in BGC, Taguig City
Responsibilities:
Create accurate and compliant quotes in Salesforce CPQ
Support customer renewals by maintaining dates and applying CPI increases
Act as first-line support for CPQ-related quote inquiries
Produce regular reports and dashboards using Salesforce
Identify recurring quoting issues and drive process improvements
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Sales Operations Analyst
Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.
Benefits:
NiCE-FLEX hybrid model
Internal career opportunities
Vibrant, interactive atmosphere
Experience Requirements:
3+ years of relevant experience in sales operations or analytics
Strong Excel skills
Other Requirements:
Experience with Salesforce and Power BI is a plus
Exposure to AI or machine learning tools is a plus
Responsibilities:
Perform data analysis to support sales and business decisions
Support management of sales goal sheets and quota setting
Maintain quota accuracy and track changes throughout the year
Help streamline and automate sales and operational processes
Contribute to ad hoc analysis and special projects
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Customer Support Engineer (Product / Technical Support)
Automate AEC project workflows with industry-specific AI for meeting minutes, field reports, and RFP reviews tailored for architects, engineers, and builders.
Benefits:
Fully remote
Three off-sites per year
Competitive pay and stock options
38 paid days off annually
Personal-development stipend
Experience Requirements:
6+ years experience
Experience debugging production issues using logs and metrics
Other Requirements:
Proficiency in SQL (PostgreSQL)
Familiarity with Python and React/JavaScript
Strong written communication
Bias for action and ownership
Responsibilities:
Field incoming support requests
Identify, reproduce, and help resolve bugs
Maintain observability and support tooling
Triage issues across backend, frontend, and mobile
Contribute documentation and code snippets
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Office Manager / Executive Assistant
Interact with millions of unique AI personalities for immersive storytelling, creative writing, and interactive entertainment via web or mobile applications.
Benefits:
Top-notch health coverage for you & your family
Generous 401(K) contribution
Up to 20 weeks paid leave for new parents
4 weeks of PTO
Daily in-office catering plus a monthly Doordash stipend
Experience Requirements:
3-5 years in an administrative role, ideally in a high-growth environment
Experience supporting multiple executives is a plus
Other Requirements:
Tech-savvy with Google Workspace, Zoom, Slack
Strong organizational and time-management skills
Excellent communication skills
Ability to manage both proactive planning and reactive needs
Responsibilities:
Manage advanced calendars and scheduling needs for multiple executives across time zones
Coordinate internal and external meetings including booking conference rooms and arranging logistics
Submit and maintain expense reports
Ensure the office is well-stocked and running smoothly
Develop and maintain food programs within budget
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Senior Program Manager, Trust & Safety
Interact with millions of unique AI personalities for immersive storytelling, creative writing, and interactive entertainment via web or mobile applications.
Benefits:
Top-notch health coverage for you & your family
Generous 401(K) contribution
Up to 20 weeks paid leave for new parents
4 weeks of PTO
Daily in-office catering plus a monthly Doordash stipend
Experience Requirements:
7–10 years in program management, operations, or product execution
3–4 years minimum experience in Trust & Safety, moderation, or risk management
Other Requirements:
Strong communication skills bridging technical and non-technical partners
Ability to break down ambiguous spaces into clear steps
Experience managing external vendors and safety experts
Familiarity with AI safety concepts or SQL is a plus
Responsibilities:
Lead planning and execution of major Trust & Safety initiatives
Build structures that keep teams aligned (scopes, goals, timelines, etc.)
Influence roadmap prioritization in partnership with product, eng, and research
Drive cross-functional accountability across internal teams and external partners
Track key program metrics and report on progress to leadership
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Customer Success Manager
Optimize the full talent lifecycle with AI-driven automation for recruitment, internal mobility, and workforce planning in complex enterprise environments.
Experience Requirements:
Experience working in small, fast-paced teams
Previous experience in the SaaS tech industry
Other Requirements:
Customer-centric approach
Strong project planning and management skills
Responsibilities:
Deliver exceptional customer support
Foster relationships with VIP clients
Identify opportunities for upselling software products
Act as the go-to person for escalated issues
Create and organize training resources
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Project Implementation Manager
Optimize the full talent lifecycle with AI-driven automation for recruitment, internal mobility, and workforce planning in complex enterprise environments.
Experience Requirements:
Solid experience in the SaaS industry
Proven expertise in project planning
Risk management experience
Other Requirements:
Team player
Problem-solving skills
Proficient in client onboarding
Communication and interpersonal skills
Responsibilities:
Act as a trusted advisor to clients
Manage project scoping, timelines, and deliverables
Communicate project progress to stakeholders
Address and resolve Level 1 & Level 2 Severity Issues
Adapt software solutions to meet specific client requirements
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Customer Success Manager (Israel)
Scale your sales pipeline and qualify leads automatically using AI-driven GTM agents that personalize outreach across email, LinkedIn, and voice for revenue teams.
Experience Requirements:
3–5+ years of experience in Customer Success or SaaS
Experience leading onboarding and adoption efforts
Strong relationship-building and stakeholder management skills
Other Requirements:
Native or fluent English speaker
Organized and detail-oriented
Tech-savvy and comfortable with APIs
Availability to support US clients during EST/PST
Responsibilities:
Manage a portfolio of mid-market and enterprise customers
Lead customer meetings including onboarding and QBRs
Proactively identify risks to customer satisfaction and retention
Build relationships with stakeholders from power users to C-level
Act as the voice of the customer to influence product roadmap
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People Operations (TLV office)
Scale your sales pipeline and qualify leads automatically using AI-driven GTM agents that personalize outreach across email, LinkedIn, and voice for revenue teams.
Other Requirements:
Strong execution mindset
Highly organized and systems-oriented
Relentlessly reliable
Excellent communication skills
Culture champion
Responsibilities:
Own end-to-end operations across Israel and the US
Coordinate office management, travel, and procurement
Build and maintain scalable operational frameworks
Lead onboarding and offboarding employee cycles
Drive employee engagement and culture programs
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Chief of Staff
Generate high-converting cold outbound, follow-ups, and replies by leveraging historical CRM data and prospect intent. Perfect for sales teams seeking efficiency.
Experience Requirements:
Highly resourceful individual with strong emotional intelligence
Self-motivation and analytical skills
Responsibilities:
Supporting the CEO and executive team to execute strategic initiatives
Ensure operational excellence across the company
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Implementation Analyst
Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.
Benefits:
Exposure to Reliance Jio ecosystem
Work with category-leading AI platform
Impactful startup culture
Experience Requirements:
1+ years preferred
Other Requirements:
Understanding of APIs/backend systems preferred
In-depth platform knowledge
Responsibilities:
Build chatbot solutions working with PMs, IEs, and QAs
Map solutions for projects that solve customer's business goals
Manage client communications and daily scrum calls
Lead projects from solutioning to go live
Assist QA in testing and debugging bots
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Analyst - Customer Success
Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.
Benefits:
Part of Jio Platforms conglomerate
Exposure to large-scale conversational commerce
Growth-focused culture
Experience Requirements:
1 Year of experience
Other Requirements:
Working knowledge of PowerBI or Google Data Studio
Advanced Excel/Google Sheets skills
Experience on CRM tools (Salesforce, Hubspot, etc.)
Work experience on different databases
Responsibilities:
Publish MIS and data reports for CS, clients, and product teams
Analyze data trends to arrive at actionable insights
Track sales funnel and operational metrics
Assist with onboarding and training sales talent with CRM tools
Create monthly reports for executive presentations
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Onboarding & CSM
Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.
Benefits:
Work in conversational commerce with Interakt
Exposure to SMB streamlining on WhatsApp
Freedom to innovate
Experience Requirements:
1+ years of experience in Customer Success in SaaS
Other Requirements:
Exceptional communication and presentation skills
Basic tech skills (knowledge of python is a plus)
Analytical and data-driven mindset
Secure data handling practices
Responsibilities:
Act as Business Advisor to clients to achieve success metrics
Track bot performance and drive metrics like CSAT, NPS, and Usage
Manage net revenue retention, upselling, and churn
Guide the Product Roadmap based on customer experience
Manage client relationships and expectations
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Speculative Application
Master real-world language skills with native speaker videos and a private AI coach. Perfect for travelers and professionals wanting to sound like a local fast.
Benefits:
Healthcare and pension
Discounts on gym, opticians, and dentists
Fresh fruit, coffee, and soft drinks
Weekly team language lunches and lessons
Team expeditions
Education Requirements:
Strong interest in languages
Speak at least a couple of languages
Experience Requirements:
Experience with mobile apps and games
Other Requirements:
Humility
Genuine excitement about working with Memrise
Character as much as talent
Responsibilities:
Send a copy of your CV
Outline your superpowers (skills)
Outline why you would like to work or intern at Memrise
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Business Operations and Strategy Partner
Build and launch full-stack web and mobile applications without writing code using AI-powered prompting, visual drag-and-drop editing, and built-in hosting.
Benefits:
Comprehensive health coverage
401(k) matching
Wellness and work enablement stipends
Generous PTO
A Sabbatical program
Experience Requirements:
4 – 7+ years of experience in business operations, consulting, investment banking, or a strategy/ops role in a high-growth startup
Other Requirements:
Authorized to work in the US
Strong analytical and problem-solving skills
Fluency in Excel/Google Sheets or BI tools
Excellent project management and organizational skills
Strong communication skills
Responsibilities:
Partner with the executive team to set and track company KPIs
Lead preparation, facilitation, and follow-through of the bi-weekly KPI review
Ensure accountability by documenting decisions and driving action items
Build and maintain KPI dashboards for leadership
Support quarterly and annual planning processes
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