AI Jobs

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Business Operations and Strategy Partner

Build and launch scalable web and mobile applications using AI-powered prompting and visual editing, eliminating the need for coding or technical co-founders.

operationshybridNew York City, US
$149,000 - $193,000
full-time

Benefits:

  • Comprehensive health coverage

  • 401(k) matching

  • Wellness and work enablement stipends

  • Generous PTO

  • Sabbatical program

Experience Requirements:

  • 4 – 7+ years of experience in business operations

  • Experience in consulting, investment banking, or strategy/ops

  • Experience in a high-growth startup

Other Requirements:

  • Authorized to work in the US

  • Fluency in Excel/Google Sheets or BI tools

  • Excellent project management and organizational skills

  • Strong communication skills

  • Highly collaborative

Responsibilities:

  • Partner with the executive team to set and track company KPIs

  • Lead preparation, facilitation, and follow-through of KPI reviews

  • Provide Chief of Staff–like support to leadership

  • Build and maintain KPI dashboards

  • Identify gaps in current processes and design scalable solutions

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NiCE

Sales Enablement & Marketplace Operations Manager

Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.

operationshybridHoboken, USfull-time

Benefits:

  • NiCE-FLEX hybrid model

  • Competitive salary and benefits package

  • Opportunities for professional development and growth

  • Exposure to cutting-edge sales technologies

  • Collaborative and innovative environment

Education Requirements:

  • Bachelor's Degree in Business, Economics, Statistics or related field

Experience Requirements:

  • 0-3 years of experience with data analysis and written analysis

  • Advanced Microsoft Excel skills

Other Requirements:

  • Proficient in Microsoft Office Tools

  • Understanding SaaS Metrics & KPI’s

  • Strict attention to detail

  • Ability to effectively prioritize and adjust to multiple demands

Responsibilities:

  • Administer and maintain the Highspot sales enablement platform

  • Configure, launch, and manage private offers within AWS Marketplace

  • Develop and document best practices and training materials for end-users

  • Analyze sales data and generate reports to inform leadership

  • Identify opportunities for process improvement within sales operations

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NiCE

Business Applications Analyst

Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.

operationshybridManila, PHfull-time

Benefits:

  • NiCE-FLEX hybrid model

  • Internal career opportunities

  • Vibrant, interactive atmosphere

Other Requirements:

  • Experience with Salesforce and Power BI

  • Proficiency in Microsoft Tools (Excel, PowerPoint)

  • Willingness to work night shifts

  • Amenable to working in BGC, Taguig City

Responsibilities:

  • Facilitate Quality Management onboarding sessions for new Leaders and Engineers

  • Perform quality evaluations of closed cases across calls, chats, and emails

  • Collaborate with Technical Support Managers for calibration sessions

  • Analyze CSAT survey results and BI reports to identify satisfaction drivers

  • Coordinate technical reviews for Knowledge Base content

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NiCE

Business Operations Project Manager

Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.

operationshybridAtlanta, USfull-time

Benefits:

  • Internal career opportunities

  • Fast-paced environment

Experience Requirements:

  • At least 5 years of experience as a Project Manager in a global software environment

  • Experience in leading discovery, solution suggestion and implementation phases

  • Hands-on experience with corporate applications like SFDC or Service Now

  • Experience in writing business requirement documents

Other Requirements:

  • Self-learning capabilities via data analysis and interviewing

  • Matrix management skills

  • Strong understanding of organization-wide issues

  • Experience in a consulting company is an advantage

Responsibilities:

  • Lead internal process-change projects from requirement definition to delivery

  • Manage discovery phases of new business processes

  • Perform business analysis and provide guidance on best practices

  • Lead process rollout including workshops, UAT, and training

  • Manage and support operational issues raised by post-sales units

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NiCE

Director, Order Management & Billing

Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.

operationshybridSandy, USfull-time

Benefits:

  • NiCE-FLEX hybrid model

  • Internal career opportunities

  • Collaborative and creative environment

Education Requirements:

  • Bachelor’s degree in Business, Finance, Operations, or related field

  • MBA a plus

Experience Requirements:

  • 10+ years of experience in Order Management, Billing, or Revenue Operations

  • 5+ years in a leadership role managing multi-disciplinary teams

  • Experience with ERP and CRM systems (Salesforce, NetSuite, Oracle, Zuora)

  • Experience in SaaS, subscription services, or recurring revenue models

Other Requirements:

  • Proficiency with Salesforce and BI Reporting

  • Experience using Excel and SQL for data analysis

  • Automation-first mindset

Responsibilities:

  • Develop and execute strategic roadmap for Order Management and Billing

  • Oversee the full lifecycle of order processing from contract to fulfillment

  • Lead billing operations including invoice generation and dispute resolution

  • Partner with IT to drive automation in Salesforce and Zuora

  • Develop and maintain standard operating procedures and internal controls

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NiCE

Quote Desk Support Analyst

Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.

operationsonsiteManila, PHfull-time

Benefits:

  • Internal career opportunities

  • Opportunity to work with cutting-edge AI software

Experience Requirements:

  • 6+ years of relevant experience in sales operations or quoting

  • Minimum of one year hands-on experience with Salesforce CPQ

  • Microsoft and Excel proficiency (including pivot tables)

Other Requirements:

  • Strong understanding of SaaS licensing models

  • Willingness to work night shifts

  • Amenable to working in BGC, Taguig City

Responsibilities:

  • Create accurate and compliant quotes in Salesforce CPQ

  • Support customer renewals by maintaining dates and applying CPI increases

  • Act as first-line support for CPQ-related quote inquiries

  • Produce regular reports and dashboards using Salesforce

  • Identify recurring quoting issues and drive process improvements

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NiCE

Sales Operations Analyst

Elevate enterprise customer service with an AI-driven platform that orchestrates human and AI agents to automate workflows and personalize every interaction.

operationshybridHoboken, USfull-time

Benefits:

  • NiCE-FLEX hybrid model

  • Internal career opportunities

  • Vibrant, interactive atmosphere

Experience Requirements:

  • 3+ years of relevant experience in sales operations or analytics

  • Strong Excel skills

Other Requirements:

  • Experience with Salesforce and Power BI is a plus

  • Exposure to AI or machine learning tools is a plus

Responsibilities:

  • Perform data analysis to support sales and business decisions

  • Support management of sales goal sheets and quota setting

  • Maintain quota accuracy and track changes throughout the year

  • Help streamline and automate sales and operational processes

  • Contribute to ad hoc analysis and special projects

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Cogram

Customer Support Engineer (Product / Technical Support)

Automate AEC project workflows with industry-specific AI for meeting minutes, field reports, and RFP reviews tailored for architects, engineers, and builders.

operationsremoteBerlin, DE
€60K EUR - €80K EUR
full-time

Benefits:

  • Fully remote

  • Three off-sites per year

  • Competitive pay and stock options

  • 38 paid days off annually

  • Personal-development stipend

Experience Requirements:

  • 6+ years experience

  • Experience debugging production issues using logs and metrics

Other Requirements:

  • Proficiency in SQL (PostgreSQL)

  • Familiarity with Python and React/JavaScript

  • Strong written communication

  • Bias for action and ownership

Responsibilities:

  • Field incoming support requests

  • Identify, reproduce, and help resolve bugs

  • Maintain observability and support tooling

  • Triage issues across backend, frontend, and mobile

  • Contribute documentation and code snippets

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Character.AI

Office Manager / Executive Assistant

Interact with millions of unique AI personalities for immersive storytelling, creative writing, and interactive entertainment via web or mobile applications.

operationsonsiteRedwood City, US
$130K - $160K
full-time

Benefits:

  • Top-notch health coverage for you & your family

  • Generous 401(K) contribution

  • Up to 20 weeks paid leave for new parents

  • 4 weeks of PTO

  • Daily in-office catering plus a monthly Doordash stipend

Experience Requirements:

  • 3-5 years in an administrative role, ideally in a high-growth environment

  • Experience supporting multiple executives is a plus

Other Requirements:

  • Tech-savvy with Google Workspace, Zoom, Slack

  • Strong organizational and time-management skills

  • Excellent communication skills

  • Ability to manage both proactive planning and reactive needs

Responsibilities:

  • Manage advanced calendars and scheduling needs for multiple executives across time zones

  • Coordinate internal and external meetings including booking conference rooms and arranging logistics

  • Submit and maintain expense reports

  • Ensure the office is well-stocked and running smoothly

  • Develop and maintain food programs within budget

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Character.AI

Senior Program Manager, Trust & Safety

Interact with millions of unique AI personalities for immersive storytelling, creative writing, and interactive entertainment via web or mobile applications.

operationsonsiteRedwood City, US
$200K - $280K
full-time

Benefits:

  • Top-notch health coverage for you & your family

  • Generous 401(K) contribution

  • Up to 20 weeks paid leave for new parents

  • 4 weeks of PTO

  • Daily in-office catering plus a monthly Doordash stipend

Experience Requirements:

  • 7–10 years in program management, operations, or product execution

  • 3–4 years minimum experience in Trust & Safety, moderation, or risk management

Other Requirements:

  • Strong communication skills bridging technical and non-technical partners

  • Ability to break down ambiguous spaces into clear steps

  • Experience managing external vendors and safety experts

  • Familiarity with AI safety concepts or SQL is a plus

Responsibilities:

  • Lead planning and execution of major Trust & Safety initiatives

  • Build structures that keep teams aligned (scopes, goals, timelines, etc.)

  • Influence roadmap prioritization in partnership with product, eng, and research

  • Drive cross-functional accountability across internal teams and external partners

  • Track key program metrics and report on progress to leadership

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EVA.ai

Customer Success Manager

Optimize the full talent lifecycle with AI-driven automation for recruitment, internal mobility, and workforce planning in complex enterprise environments.

operationsremoteLondon, GBfull-time

Experience Requirements:

  • Experience working in small, fast-paced teams

  • Previous experience in the SaaS tech industry

Other Requirements:

  • Customer-centric approach

  • Strong project planning and management skills

Responsibilities:

  • Deliver exceptional customer support

  • Foster relationships with VIP clients

  • Identify opportunities for upselling software products

  • Act as the go-to person for escalated issues

  • Create and organize training resources

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EVA.ai

Project Implementation Manager

Optimize the full talent lifecycle with AI-driven automation for recruitment, internal mobility, and workforce planning in complex enterprise environments.

operationsonsiteLondon, GBfull-time

Experience Requirements:

  • Solid experience in the SaaS industry

  • Proven expertise in project planning

  • Risk management experience

Other Requirements:

  • Team player

  • Problem-solving skills

  • Proficient in client onboarding

  • Communication and interpersonal skills

Responsibilities:

  • Act as a trusted advisor to clients

  • Manage project scoping, timelines, and deliverables

  • Communicate project progress to stakeholders

  • Address and resolve Level 1 & Level 2 Severity Issues

  • Adapt software solutions to meet specific client requirements

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Alta

Customer Success Manager (Israel)

Scale your sales pipeline and qualify leads automatically using AI-driven GTM agents that personalize outreach across email, LinkedIn, and voice for revenue teams.

operationsonsiteTel Aviv, ILfull-time

Experience Requirements:

  • 3–5+ years of experience in Customer Success or SaaS

  • Experience leading onboarding and adoption efforts

  • Strong relationship-building and stakeholder management skills

Other Requirements:

  • Native or fluent English speaker

  • Organized and detail-oriented

  • Tech-savvy and comfortable with APIs

  • Availability to support US clients during EST/PST

Responsibilities:

  • Manage a portfolio of mid-market and enterprise customers

  • Lead customer meetings including onboarding and QBRs

  • Proactively identify risks to customer satisfaction and retention

  • Build relationships with stakeholders from power users to C-level

  • Act as the voice of the customer to influence product roadmap

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Alta

People Operations (TLV office)

Scale your sales pipeline and qualify leads automatically using AI-driven GTM agents that personalize outreach across email, LinkedIn, and voice for revenue teams.

operationsonsiteTel Aviv, ILfull-time

Other Requirements:

  • Strong execution mindset

  • Highly organized and systems-oriented

  • Relentlessly reliable

  • Excellent communication skills

  • Culture champion

Responsibilities:

  • Own end-to-end operations across Israel and the US

  • Coordinate office management, travel, and procurement

  • Build and maintain scalable operational frameworks

  • Lead onboarding and offboarding employee cycles

  • Drive employee engagement and culture programs

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Flike

Chief of Staff

Generate high-converting cold outbound, follow-ups, and replies by leveraging historical CRM data and prospect intent. Perfect for sales teams seeking efficiency.

operationsonsiteSan Francisco, USfull-time

Experience Requirements:

  • Highly resourceful individual with strong emotional intelligence

  • Self-motivation and analytical skills

Responsibilities:

  • Supporting the CEO and executive team to execute strategic initiatives

  • Ensure operational excellence across the company

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Haptik

Implementation Analyst

Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.

operationsonsiteMumbai, INcontract

Benefits:

  • Exposure to Reliance Jio ecosystem

  • Work with category-leading AI platform

  • Impactful startup culture

Experience Requirements:

  • 1+ years preferred

Other Requirements:

  • Understanding of APIs/backend systems preferred

  • In-depth platform knowledge

Responsibilities:

  • Build chatbot solutions working with PMs, IEs, and QAs

  • Map solutions for projects that solve customer's business goals

  • Manage client communications and daily scrum calls

  • Lead projects from solutioning to go live

  • Assist QA in testing and debugging bots

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Haptik

Analyst - Customer Success

Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.

operationsonsiteMumbai, INcontract

Benefits:

  • Part of Jio Platforms conglomerate

  • Exposure to large-scale conversational commerce

  • Growth-focused culture

Experience Requirements:

  • 1 Year of experience

Other Requirements:

  • Working knowledge of PowerBI or Google Data Studio

  • Advanced Excel/Google Sheets skills

  • Experience on CRM tools (Salesforce, Hubspot, etc.)

  • Work experience on different databases

Responsibilities:

  • Publish MIS and data reports for CS, clients, and product teams

  • Analyze data trends to arrive at actionable insights

  • Track sales funnel and operational metrics

  • Assist with onboarding and training sales talent with CRM tools

  • Create monthly reports for executive presentations

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Haptik

Onboarding & CSM

Deliver human-like customer experiences at scale with autonomous AI agents that handle support, sales, and bookings across voice and messaging channels.

operationsonsiteMumbai, INcontract

Benefits:

  • Work in conversational commerce with Interakt

  • Exposure to SMB streamlining on WhatsApp

  • Freedom to innovate

Experience Requirements:

  • 1+ years of experience in Customer Success in SaaS

Other Requirements:

  • Exceptional communication and presentation skills

  • Basic tech skills (knowledge of python is a plus)

  • Analytical and data-driven mindset

  • Secure data handling practices

Responsibilities:

  • Act as Business Advisor to clients to achieve success metrics

  • Track bot performance and drive metrics like CSAT, NPS, and Usage

  • Manage net revenue retention, upselling, and churn

  • Guide the Product Roadmap based on customer experience

  • Manage client relationships and expectations

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Memrise

Speculative Application

Master real-world language skills with native speaker videos and a private AI coach. Perfect for travelers and professionals wanting to sound like a local fast.

operationsonsiteLondon, GBother

Benefits:

  • Healthcare and pension

  • Discounts on gym, opticians, and dentists

  • Fresh fruit, coffee, and soft drinks

  • Weekly team language lunches and lessons

  • Team expeditions

Education Requirements:

  • Strong interest in languages

  • Speak at least a couple of languages

Experience Requirements:

  • Experience with mobile apps and games

Other Requirements:

  • Humility

  • Genuine excitement about working with Memrise

  • Character as much as talent

Responsibilities:

  • Send a copy of your CV

  • Outline your superpowers (skills)

  • Outline why you would like to work or intern at Memrise

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Bubble

Business Operations and Strategy Partner

Build and launch full-stack web and mobile applications without writing code using AI-powered prompting, visual drag-and-drop editing, and built-in hosting.

operationshybridNew York City, US
$149,000 - $193,000
full-time

Benefits:

  • Comprehensive health coverage

  • 401(k) matching

  • Wellness and work enablement stipends

  • Generous PTO

  • A Sabbatical program

Experience Requirements:

  • 4 – 7+ years of experience in business operations, consulting, investment banking, or a strategy/ops role in a high-growth startup

Other Requirements:

  • Authorized to work in the US

  • Strong analytical and problem-solving skills

  • Fluency in Excel/Google Sheets or BI tools

  • Excellent project management and organizational skills

  • Strong communication skills

Responsibilities:

  • Partner with the executive team to set and track company KPIs

  • Lead preparation, facilitation, and follow-through of the bi-weekly KPI review

  • Ensure accountability by documenting decisions and driving action items

  • Build and maintain KPI dashboards for leadership

  • Support quarterly and annual planning processes

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