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Data Processing Supervisor (Annotation Project)
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
College graduate is a must but those with relevant experience will be considered
Experience Requirements:
Minimum of 3 years of work experience, including at least 1 year in a management role (e.g.,team leader or supervisor)
Other Requirements:
Above average communication skills
Preferred: Familiarity with Human Intelligence Tasks
Amenable to work on shifting schedule
Must be willing to work on-site in our office located at Imus, Cavite
Responsibilities:
Lead and supervise the team for annotation project
Proven ability to coach team members and enhance their performance
Strong team-building skills and the ability to manage staff turnover effectively
Experience to monitor and report on team performance and KPIs
Proficiency settlement processing and other administrative tasks
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Senior Project Manager
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
Bachelor’s degree
English B1 Level
Better with PMP certificate
Experience Requirements:
Relevant work experience of 3 years is required
Other Requirements:
Proficient in written and oral communication skills in both English and Filipino
A team player and enjoys working with other people
Experienced in interacting with clients of different nationalities
Can easily adapt to change
Objective when it comes to tasks and makes sure that all goals are met upon completion
Willing to work overtime if the situation is called for
Can multitask and work even under pressure
Always aims for the improvement of self as well as work
Experience in content moderation management or text or image annotation management experience, with 500+ team management experience
Responsibilities:
Operation Management
Project Management
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Associate AI Project Specialist
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
BS or BA degree from an accredited university or equivalent work experience preferred
Experience Requirements:
1-2 year of project management experience in a metric-driven setting working in a production, operation, or call center environment is desired. Alternatively, experience in marketing or communication
Other Requirements:
Experience with stakeholder management in a project-based environment
Demonstrated efficient time management and organizational skills
Proficient and experienced in using Excel (create basic formulas, pivot tables, create reports)
Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook. Ideally, some experience using Salesforce.
Commitment to quality (being able to follow processes and contribute to their improvements)
Agility and a service orientated approach
Ability to pick up new tools and systems quickly
Can multitask and work even under pressure
High attention to details to deliver projects with precision and accuracy
Proficiency in English, with excellent oral and written communication skills
Ability to communicate in other languages is a bonus (especially written communication)
Responsibilities:
Project Management
Communication
Project Administration
Data analysis
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Associate Project Manager
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
BS or BA degree from an accredited university or equivalent work experience preferred
Experience Requirements:
Minimum 1-2 years work experience in a metric -driven setting working in a production, operation, or call center environment is desired
Other Requirements:
Advanced Excel skills required
Experience managing and prioritizing large volumes of email correspondence
Experience with a Windows operating system and Office suite of products
Proficient in English. Excellent oral and written communication skills
Bi-lingual in a second language is a bonus
Experienced in delivering exceptional customer service
Excellent analytical skills including ability to proactively identify problems, gather information and set course of action
Open to work at Lancaster New City, Imus, Cavite
Candidates must be amenable to work on a shifting schedule
Responsibilities:
Crowd Operations Management
Where necessary, complete additional tasks as assigned
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Analytics Manager
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
Bachelor’s degree in a relevant field such as Data Science, Business Analytics, Economics, or related
Experience Requirements:
5-7 years of experience in analytics, with a focus on consulting or business strategy
Other Requirements:
Strong slant to being inquisitive, asking tough questions, and seeking insights to drive business outcomes
Strong leadership and team management experience, with a proven ability to mentor and develop talent
Proficient in analytics tools such as Excel, SQL, Python, R, or similar
Experience working with BI tools such as Tableau, Power BI, or Looker
Strong communication and presentation skills, with the ability to explain complex data to non-technical stakeholders
Strategic thinker with a problem-solving mindset and the ability to work in a fast-paced, remote environment
Responsibilities:
Lead and manage a team of data analysts, providing mentorship, guidance, and support for their professional development
Oversee analytics projects from inception to completion, ensuring timely and accurate delivery of insights
As a leader of a internal business support function & work closely with cross-functional teams to identify business opportunities and provide data-driven recommendations
Conduct deep-dive analyses into complex data sets to uncover trends, insights, and opportunities
Present findings and recommendations to senior leadership and stakeholders in a clear, actionable manner
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LLM Engagement Manager
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
Bachelor's degree from an accredited University. Degree in linguistics, data science, or other related fields preferred
Experience Requirements:
Minimum 3 years of project management experience in a professional services or technology organization. Experience delivering LLM or language data services preferred
Other Requirements:
Ability to analyze data, draw insights, and develop client-facing reports
Strong communication skills and ability to manage relationships with internal and external stakeholders
High level of ownership with the ability to thrive in a fast-paced, dynamic environment
Passion for the AI industry and understanding of AI technologies including LLMs
Responsibilities:
Understand client and project objectives to define methodology, job design, guidelines, recruitment requests, and quality management plan
Lead project teams in a matrix environment to ensure end-to-end delivery against project scope, timeline and budget
Provide regular project status reporting, such as productivity, quality, financial health, and other key performance metrics
Manage and escalate risks, and undertake recovery actions as necessary
Provide clear communications to internal and external stakeholders
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LLM Engagement Manager
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
Bachelor's degree from an accredited University. Degree in linguistics, data science, or other related fields preferred
Experience Requirements:
Minimum 3 years of project management experience in a professional services or technology organization. Experience delivering LLM or language data services preferred
Other Requirements:
Ability to analyze data, draw insights, and develop client-facing reports
Strong communication skills and ability to manage relationships with internal and external stakeholders
High level of ownership with the ability to thrive in a fast-paced, dynamic environment
Passion for the AI industry and understanding of AI technologies including LLMs
Responsibilities:
Understand client and project objectives to define methodology, job design, guidelines, recruitment requests, and quality management plan
Lead project teams in a matrix environment to ensure end-to-end delivery against project scope, timeline and budget
Provide regular project status reporting, such as productivity, quality, financial health, and other key performance metrics
Manage and escalate risks, and undertake recovery actions as necessary
Provide clear communications to internal and external stakeholders
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LLM Engagement Manager
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
Bachelor's degree from an accredited University. Degree in linguistics, data science, or other related fields preferred
Experience Requirements:
Minimum 3 years of project management experience in a professional services or technology organization. Experience delivering LLM or language data services preferred
Other Requirements:
Ability to analyze data, draw insights, and develop client-facing reports
Strong communication skills and ability to manage relationships with internal and external stakeholders
High level of ownership with the ability to thrive in a fast-paced, dynamic environment
Passion for the AI industry and understanding of AI technologies including LLMs
Responsibilities:
Understand client and project objectives to define methodology, job design, guidelines, recruitment requests, and quality management plan
Lead project teams in a matrix environment to ensure end-to-end delivery against project scope, timeline and budget
Provide regular project status reporting, such as productivity, quality, financial health, and other key performance metrics
Manage and escalate risks, and undertake recovery actions as necessary
Provide clear communications to internal and external stakeholders
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Senior Manager Delivery
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
Bachelor's degree in a relevant field (e.g., Computer Science, Data Science, Business Administration) is required. Advanced degree is a plus
Experience Requirements:
5 years minimum senior management experience working in a metrics driven setting
5 years’ experience in a client facing role
10 years minimum experience managing teams and mentoring others, including hiring and managing fulltime and contract staff or consultants
Other Requirements:
Proven track record of successfully delivering AI projects and datasets, with the ability to demonstrate deep SME of data creation, evaluation and annotation processes
Understanding of natural language processing, machine learning, and deep learning techniques
Experience with real-world AI applications or products
Strong project management skills, including project planning, resource allocation, risk management, and problem-solving.
Excellent leadership abilities with experience in managing and developing high-performing teams.
Motivated self-starter that can establish a course of action for self and others and drive initiatives to completion
Ability to identify problems and then analyze, evaluate the relevancy, discover solutions, make recommendations and drive resolution
Demonstrated time management and organizational skills with attention to details
Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization
Results-driven mindset with a strong focus on delivering high-quality projects on time and within budget
Demonstrated ability to adapt to a fast-paced and evolving environment, effectively managing multiple priorities simultaneously
Responsibilities:
Client Engagement
Team management
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Associate Data Collection Specialist
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
BS or BA degree from an accredited university or equivalent work experience preferred
Experience Requirements:
1-2 year of project management experience in a metric-driven setting working in a production, operation, or call center environment is desired. Alternatively, experience in marketing or communication
Other Requirements:
Experience with stakeholder management in a project-based environment
Demonstrated efficient time management and organizational skills
Proficient and experienced in using Excel (create basic formulas, pivot tables, create reports)
Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook. Ideally, some experience using Salesforce.
Commitment to quality (being able to follow processes and contribute to their improvements)
Agility and a service orientated approach
Ability to pick up new tools and systems quickly
Can multitask and work even under pressure
High attention to details to deliver projects with precision and accuracy
Proficiency in English, with excellent oral and written communication skills
Able to communicate in other languages is a bonus (especially written communication)
Responsibilities:
Project Management
Communication
Project Administration
Data analysis
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Delivery Director
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
Bachelor's degree in a relevant field (e.g., Computer Science, Data Science, Business Administration) is required. Advanced degree is a plus
Experience Requirements:
5 years minimum senior management experience working in a metrics driven setting
5 years’ experience in a client facing role
10 years minimum experience managing teams and mentoring others, including hiring and managing fulltime and contract staff or consultants
Other Requirements:
Proven track record of successfully delivering AI projects and datasets, with the ability to demonstrate deep SME of data creation, evaluation and annotation processes
Understanding of natural language processing, machine learning, and deep learning techniques
Experience with real-world AI applications or products
Strong project management skills, including project planning, resource allocation, risk management, and problem-solving
Excellent leadership abilities with experience in managing and developing high-performing teams
Motivated self-starter that can establish a course of action for self and others and drive initiatives to completion
Ability to identify problems and then analyze, evaluate the relevancy, discover solutions, make recommendations and drive resolution
Demonstrated time management and organizational skills with attention to details
Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization
Results-driven mindset with a strong focus on delivering high-quality projects on time and within budget
Demonstrated ability to adapt to a fast-paced and evolving environment, effectively managing multiple priorities simultaneously
Responsibilities:
Oversee end-to-end project delivery for Client Delivery Solutions, including but not limited to data creation, evaluation, and annotation projects, ensuring adherence to project timelines, budget, and quality standards
Establish, execute, and adjust delivery strategies in a fast-paced and continuously evolving business environment
Oversee project goals, objectives, and deliverables in collaboration with stakeholders
Lead a team of delivery professionals, providing guidance, mentorship, and support to ensure successful project completion
Regularly communicate updates and status reports to executive management and relevant stakeholders
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Associate AI Project Specialist
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
BS or BA degree from an accredited university or equivalent work experience preferred
Experience Requirements:
1-2 year of project management experience in a metric-driven setting working in a production, operation, or call center environment is desired. Alternatively, experience in marketing or communication
Other Requirements:
Experience with stakeholder management in a project-based environment
Demonstrated efficient time management and organizational skills
Proficient and experienced in using Excel (create basic formulas, pivot tables, create reports)
Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook. Ideally, some experience using Salesforce.
Commitment to quality (being able to follow processes and contribute to their improvements)
Agility and a service orientated approach
Ability to pick up new tools and systems quickly
Can multitask and work even under pressure
High attention to details to deliver projects with precision and accuracy
Proficiency in English, with excellent oral and written communication skills
Able to communicate in other languages is a bonus (especially written communication)
Responsibilities:
Project Management
Communication
Project Administration
Data analysis
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Head of Business Operations
AI-powered customer feedback analytics for product growth. Centralizes feedback, builds custom ML models, and provides actionable insights.
Benefits:
Autonomy and Ownership
Competitive Compensation
Health Coverage
Retirement Plan
Time Off
Experience Requirements:
7-10 years of demonstrated success in high-ambiguity, fast-paced environments, ideally at a mix of startups and scaled organizations
Other Requirements:
Proven ability to manage cross-functional initiatives with a bias for execution and results
Strong analytical mindset with the ability to derive actionable insights from complex data
Excellent communication and leadership skills to align and inspire diverse teams
Proficiency in financial modeling, forecasting, and reporting tools
Responsibilities:
Lead the operational framework for optimizing the entire customer journey, from acquisition to retention and expansion
Develop and manage data management systems to ensure accuracy, insights, and impactful decision-making
Align sales, marketing, and customer success teams around cohesive strategies and execution plans
Drive revenue forecasting, reporting, and insights to support the leadership team in strategic planning
Lead financial planning, budgeting, and cash-flow management to ensure fiscal responsibility Establish and monitor company-wide KPIs and board-level metrics, delivering insights for continuous improvementIdentify and implement process improvements to increase efficiency and reduce operational bottlenecksCollaborate with the co-founders to design and enforce best-in-class governance and compliance practices
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Head of People Operations
AI-powered customer feedback analytics for product growth. Centralizes feedback, builds custom ML models, and provides actionable insights.
Benefits:
Ownership
Competitive Compensation
Health & Retirement
Time Off
Parental Leave
Experience Requirements:
7-10 years of experience in People Operations or HR, with deep expertise in talent management, organizational design, employee relations, and performance management
Proven success in a solutions-oriented, high-growth environment, ideally in startups
Other Requirements:
Analytical and solutions-focused mindset with the ability to use data to drive decision-making
Exceptional communication and facilitation skills to inspire and align teams
Strong ability to coach managers, foster employee engagement, and enhance team performance through feedback and development
Deep understanding of change management and the nuances of retaining and scaling talent in fast-paced environments
Responsibilities:
Collaborate with leadership on talent planning, organizational design, retention strategies, and change management
Use people data to uncover trends, identify risks, and proactively address retention challenges
Design and execute programs to ensure top talent stays engaged and supported
Lead efforts to design a culture of transparency, candid feedback, and meritocracy
Support the 360° performance review process, including manager calibrations, compensation planning, and hosting training sessions and office hours Devise and implement development plans to support employee growth and enhance team performanceProvide coaching and tools to managers to lead through change, manage performance effectively, and boost employee engagementBuild scalable processes for hiring, onboarding, performance reviews, and compensation planningCreate and manage initiatives to enhance diversity, equity, and inclusionProvide targeted support for performance management, ensuring managers are equipped to handle complex challenges
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Senior Customer Success Manager
AI-powered customer feedback analytics for product growth. Centralizes feedback, builds custom ML models, and provides actionable insights.
Benefits:
Autonomy and ownership of an early-stage startup!
Highly competitive compensation and early-stage startup equity
Medical, Dental, and Vision Insurance
Comprehensive benefits package, including 401(k)
Generous vacation policy
Other Requirements:
Have a strong sense of ownership and a desire to make an impact at an early stage startup
Be eager to learn and raise their hand to solve hard problems
Be excited about working on cutting edge AI applications to solve problems for the best companies in the world
Be excited to meet our customers in person
Go above and beyond whatever we could write in a job description
Responsibilities:
Driving positive business outcomes for our customers
Providing value to our customers that goes above and beyond what is currently possible within the product itself
Owning a full book of business from onboarding through activation and upsell
Being an advocate for our customers so that our product+engineering teams continue to build the right products for them
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Customer Success Manager
EVA.ai is an AI-powered HR platform automating talent acquisition and management processes to improve efficiency and employee experience.
Other Requirements:
Experience in small, fast-paced teams
Experience in SaaS tech industry (preferred)
Customer-centric approach
Strong project planning and management skills
Responsibilities:
Deliver exceptional customer support
Develop client relationships
Identify upselling opportunities
Address escalated issues
Collaborate with other teams to meet client needs
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Project Implementation Manager
EVA.ai is an AI-powered HR platform automating talent acquisition and management processes to improve efficiency and employee experience.
Other Requirements:
Experience in SaaS industry
Client-centric focus
Strong project planning, organization, and management skills
Excellent problem-solving skills
Proficient in client onboarding
Responsibilities:
Client/Project Implementation
Project planning and management
Communication
Troubleshooting
Onboarding new clients
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Sr. Compliance Analyst
SearchUnify is an AI-powered platform that enhances customer support and self-service through cognitive search and next-gen support apps.
Benefits:
Growth & Opportunities
Learning & Development
Rewards & Recognition
Parties & Celebrations
Health & Well-being
Experience Requirements:
3+ Years
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Customer Success Manager
Trullion is an AI-powered accounting platform automating lease accounting, audits, and revenue recognition, improving accuracy and efficiency.
Benefits:
Competitive salaries and compensation packages
Equity for all employees
All the beer, snacks, and coffee you can imagine
Team Happy Hours, birthday parties, and company fun days
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Senior Manager / Director, Customer Delivery
Trullion is an AI-powered accounting platform automating lease accounting, audits, and revenue recognition, improving accuracy and efficiency.
Benefits:
Competitive salaries and compensation packages
Equity for all employees
All the beer, snacks, and coffee you can imagine
Team Happy Hours, birthday parties, and company fun days
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