Education Requirements:

• B.Tech./ BSc or equivalent

Experience Requirements:

• 2-4 years of overall work experience in tech/product support

Other Requirements:

• Good command of Linux CLI tools

• Hands-on on database and SQL

• Willingness to work in a 24x7 model

• SIP/VOIP Understanding (Good-to-have)

Responsibilities:

• Respond to customer inquiries and technical problems via call, ticket, and chat

• Simulate Customer Issues to find solutions

• Take ownership of customer issues through to resolution

• Learn new product/feature releases and master them quickly

• Identify repetitive tasks and improve support efficiency by automation

Benefits:

• Stipend of ₹35,000/month

• Pre-Placement Offer (PPO) consideration

• Hands-on experience on real enterprise XR projects

• Exposure to solution design and client engagements

Education Requirements:

• Pursuing or recently completed B.Tech/B.E. in CS, IT, or Electronics

Other Requirements:

• Basic understanding of AR, VR, or XR technologies

• Familiarity with software development concepts

• Analytical mindset with interest in solving business challenges

• Ability to explain technical concepts to non-technical stakeholders

Responsibilities:

• Work with clients to identify XR solution opportunities

• Support solutions team in design and implementation

• Assist in pre-sales activities including proposal creation

• Coordinate with internal developers and designers

• Help maintain strong client relationships

Benefits:

• Strong focus on learning

• Cutting-edge AI challenges

• Inspiring community environment

Experience Requirements:

• 8+ years

Benefits:

• Strong focus on learning

• Cutting-edge AI challenges

• Inspiring community environment

Experience Requirements:

• 6-8 years

Benefits:

• Strong focus on learning

• Cutting-edge AI challenges

• Inspiring community environment

Experience Requirements:

• 10-16 years

Benefits:

• Strong focus on learning

• Cutting-edge AI challenges

• Inspiring community environment

Experience Requirements:

• 6+ years

Benefits:

• Strong focus on learning

• Cutting-edge AI challenges

• Inspiring community environment

Experience Requirements:

• 6+ years

Benefits:

• Strong focus on learning

• Cutting-edge AI challenges

• Inspiring community environment

Experience Requirements:

• 6+ years

Education Requirements:

• A bachelor or MBA degree is preferred

Experience Requirements:

• 3 - 7 years experience

• Minimum three years work experience as a Customer Success Manager or similar role

• Experience in dealing with large and mid size Enterprise customers in India

• Should have a quota carrying experience

Other Requirements:

• Clear grasp of digital technology stacks - API's, middleware, ecosystems

• Exceptional ability to communicate and foster positive business relationships

• Required to travel meeting clients and work from office location

Responsibilities:

• Establish clear client retention goals

• Promote the value of Gnani.ai’s software & services

• Upsell/ Cross-sell Gnani.ai’s software & services

• Review customer complaints and concerns and seek to improve experience

• Assist in conducting Customer Workshops on a periodical basis

Benefits:

• High-growth, team-centric environment

• Innovation thrives and collaboration fuels success

• Unparalleled opportunities to work cross-functionally

• Drive meaningful impact in digital commerce

Education Requirements:

• Bachelor’s degree required

Experience Requirements:

• 5+ years of enterprise customer success relationship management

• Proven ability to manage revenue-related KPIs

• Experience with B2B SaaS and e-commerce

• Track record of contributing to revenue growth

Other Requirements:

• Experience with Salesforce and Gainsight preferred

• Must be able to travel for customer visits as needed

• Strong experience with data tools, Excel or Google Sheets

• Ability to influence technical and non-technical audiences

Responsibilities:

• Act as a strategic business partner to enterprise accounts

• Responsible for growing customer lifetime value and expansion

• Forecast, drive, and negotiate renewal and upsell terms

• Analyze usage data and customer behavior for ROI

• Lead and conduct regular business reviews

Education Requirements:

• Graduate/Postgraduate or equivalent

Experience Requirements:

• 3-5 years of SaaS sales experience required

• Ability to hunt new business and manage a pipeline

Other Requirements:

• Great team player

• Strong analytical, communication, and writing skills

• Entrepreneurial spirit highly encouraged

• Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day

• Great listening skills and a desire to learn proper consultative selling techniques

Responsibilities:

• Prepare for the sales calls including conducting research and building sales decks

• Leading the prospective client calls, sending pitches, and closing new deals.

• Presenting Xoxoday products as a solution to the prospective client’s business challenge/needs

• Manage the full sales cycle from prospecting to closing for new customers

• Should be flexible working in shifts or in different time zones