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Implementation Engineer - 3
Deliver personalized customer experiences at scale using AI-powered voicebots, sentiment analysis, and unified omnichannel communication for enterprises.
Education Requirements:
B.Tech./ BSc or equivalent
Experience Requirements:
2-4 years of overall work experience in tech/product support
Other Requirements:
Good command of Linux CLI tools
Hands-on on database and SQL
Willingness to work in a 24x7 model
SIP/VOIP Understanding (Good-to-have)
Responsibilities:
Respond to customer inquiries and technical problems via call, ticket, and chat
Simulate Customer Issues to find solutions
Take ownership of customer issues through to resolution
Learn new product/feature releases and master them quickly
Identify repetitive tasks and improve support efficiency by automation
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Solutions Intern
Enhance the automotive buying journey with immersive 3D configurators, AR, and AI-driven dealership agents that boost customer engagement and sales conversions.
Benefits:
Stipend of ₹35,000/month
Pre-Placement Offer (PPO) consideration
Hands-on experience on real enterprise XR projects
Exposure to solution design and client engagements
Education Requirements:
Pursuing or recently completed B.Tech/B.E. in CS, IT, or Electronics
Other Requirements:
Basic understanding of AR, VR, or XR technologies
Familiarity with software development concepts
Analytical mindset with interest in solving business challenges
Ability to explain technical concepts to non-technical stakeholders
Responsibilities:
Work with clients to identify XR solution opportunities
Support solutions team in design and implementation
Assist in pre-sales activities including proposal creation
Coordinate with internal developers and designers
Help maintain strong client relationships
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AI Engineering Manager
Transform enterprise data into intelligent actions using custom GenAI agents and pre-built accelerators designed for BFSI, healthcare, and automotive industries.
Benefits:
Strong focus on learning
Cutting-edge AI challenges
Inspiring community environment
Experience Requirements:
8+ years
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Senior Data Scientist
Transform enterprise data into intelligent actions using custom GenAI agents and pre-built accelerators designed for BFSI, healthcare, and automotive industries.
Benefits:
Strong focus on learning
Cutting-edge AI challenges
Inspiring community environment
Experience Requirements:
6-8 years
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Engineering Manager
Transform enterprise data into intelligent actions using custom GenAI agents and pre-built accelerators designed for BFSI, healthcare, and automotive industries.
Benefits:
Strong focus on learning
Cutting-edge AI challenges
Inspiring community environment
Experience Requirements:
10-16 years
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Lead Data Scientist
Transform enterprise data into intelligent actions using custom GenAI agents and pre-built accelerators designed for BFSI, healthcare, and automotive industries.
Benefits:
Strong focus on learning
Cutting-edge AI challenges
Inspiring community environment
Experience Requirements:
6+ years
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Lead Data Engineer
Transform enterprise data into intelligent actions using custom GenAI agents and pre-built accelerators designed for BFSI, healthcare, and automotive industries.
Benefits:
Strong focus on learning
Cutting-edge AI challenges
Inspiring community environment
Experience Requirements:
6+ years
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Lead Backend Developer
Transform enterprise data into intelligent actions using custom GenAI agents and pre-built accelerators designed for BFSI, healthcare, and automotive industries.
Benefits:
Strong focus on learning
Cutting-edge AI challenges
Inspiring community environment
Experience Requirements:
6+ years
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Customer Success Manager
Streamline enterprise CX with multilingual AI agents that automate voice, chat, and email workflows to reduce operational costs and improve customer satisfaction.
Education Requirements:
A bachelor or MBA degree is preferred
Experience Requirements:
3 - 7 years experience
Minimum three years work experience as a Customer Success Manager or similar role
Experience in dealing with large and mid size Enterprise customers in India
Should have a quota carrying experience
Other Requirements:
Clear grasp of digital technology stacks - API's, middleware, ecosystems
Exceptional ability to communicate and foster positive business relationships
Required to travel meeting clients and work from office location
Responsibilities:
Establish clear client retention goals
Promote the value of Gnani.ai’s software & services
Upsell/ Cross-sell Gnani.ai’s software & services
Review customer complaints and concerns and seek to improve experience
Assist in conducting Customer Workshops on a periodical basis
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Customer Success Manager (India)
Drive higher e-commerce conversion rates and customer engagement with the world’s largest AI-powered video commerce platform featuring 1:1 chat and shoppable video.
Benefits:
High-growth, team-centric environment
Innovation thrives and collaboration fuels success
Unparalleled opportunities to work cross-functionally
Drive meaningful impact in digital commerce
Education Requirements:
Bachelor’s degree required
Experience Requirements:
5+ years of enterprise customer success relationship management
Proven ability to manage revenue-related KPIs
Experience with B2B SaaS and e-commerce
Track record of contributing to revenue growth
Other Requirements:
Experience with Salesforce and Gainsight preferred
Must be able to travel for customer visits as needed
Strong experience with data tools, Excel or Google Sheets
Ability to influence technical and non-technical audiences
Responsibilities:
Act as a strategic business partner to enterprise accounts
Responsible for growing customer lifetime value and expansion
Forecast, drive, and negotiate renewal and upsell terms
Analyze usage data and customer behavior for ROI
Lead and conduct regular business reviews
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Sales Account Executive
Compass is an AI-powered sales incentive and commission management software that automates payouts, gamifies sales, and provides real-time performance tracking.
Education Requirements:
Graduate/Postgraduate or equivalent
Experience Requirements:
3-5 years of SaaS sales experience required
Ability to hunt new business and manage a pipeline
Other Requirements:
Great team player
Strong analytical, communication, and writing skills
Entrepreneurial spirit highly encouraged
Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day
Great listening skills and a desire to learn proper consultative selling techniques
Responsibilities:
Prepare for the sales calls including conducting research and building sales decks
Leading the prospective client calls, sending pitches, and closing new deals.
Presenting Xoxoday products as a solution to the prospective client’s business challenge/needs
Manage the full sales cycle from prospecting to closing for new customers
Should be flexible working in shifts or in different time zones
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Sr. Machine Learning Engineer
AI-driven identity verification and data analytics solutions.
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Tech Lead
AI-driven identity verification and data analytics solutions.
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Backend Developer (PHP)
AI-driven identity verification and data analytics solutions.
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Product Manager
AI-driven identity verification and data analytics solutions.
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