Benefits:

• comprehensive health, dental, and vision insurance

• generous PTO

• 401K plan

Experience Requirements:

• Deeply comfortable and excited about developing next generation experiences and solutions with GenAI

• Data driven and focused on setting and driving key performance metrics like monthly active users and NPS

• Ability to hire, lead, and coach top product management talent

• You have a bias for action, and a deep understanding of design-thinking and iterative, customer-focused product development

• JD or substantive experience in the legal field / legal technology (Preferred)

Other Requirements:

• Customer-focused and demonstrated ability to effectively engage directly with customers

• Demonstrated ability to communicate clearly and effectively with customers and internal stakeholders at all levels of the organization

• Organized and detail-oriented, able to keep multiple complex projects on track simultaneously

• Relentlessly resourceful – able to get things done despite constraints, roadblocks, and setbacks

• Japanese language skills (Bonus)

Responsibilities:

• Craft the product strategy for our legal AI products serving professionals in the US, Japan, and around the world

• Work closely with customers to ensure our product is easy to learn, easy to use, and delivers compelling value that drives regular user engagement

• Work closely with engineering teams in the US and Japan in an iterative development environment to adapt and create new features that delight customers, driving a high Net Promoter Score and a high win rate for our sales team

• Deeply understand all of our customer personas to analyze pain points, set priorities, and create solutions

• Effectively represent and communicate the product’s strategy, roadmap, challenges, needs and value proposition to internal teams (including engineering, sales, design, and senior leadership) as well as customers

Education Requirements:

• JD and active membership in a US state bar

Experience Requirements:

• 5+ years experience primarily focused on commercial contracting working on a range of common contracts (MSA, NDA, Contractor Agreements, etc.)

• Demonstrate a deep knowledge of commercial contracting with experience creating templates and playbooks

• You have experience managing complex, document-centric projects

Other Requirements:

• Driven to set a high standard and continuously improve

• You are organized and have high attention to detail

• LLM prompt training and/or experience is a plus

Responsibilities:

• Adapting customer's contract review playbooks to our AI contract review technology

• Drafting simple and clear legal language that captures the core concepts of a customer's playbook

• Breaking complex legal concepts down into individual concepts

• Turning legal rules and concepts into clear, concise sentences

• Drafting concise, plain-language sentences for redlines

Benefits:

• Health, Dental, Vision insurance

• 401K

Experience Requirements:

• 4+ years of experience as an Account Executive in legal/legal adjacent industry, or 10+ years in the legal industry working with attorneys, and/or V/C-level executives

• experience executing deals across primarily mid-market and enterprise segments, ranging from $10k - $100k++, with deal cycles ranging from days to 12 months (or more, in some cases)

Other Requirements:

• excellent communication skills

• strong work ethic

• proven track record of success in SaaS sales

• Experience in the legal/legaltech industry is REQUIRED!

• self-motivated individual with a passion for sales, growth and technology

Responsibilities:

• Identify potential customers and generate new business opportunities for the company

• Collaborate with the SDR and Marketing teams to develop strategies for reaching sales targets

• Use customer relationship management (CRM) software to manage leads and sales activities

• Provide regular reports on sales activities and results to management

Benefits:

• Health, Dental, Vision insurance

• 401K

• generous PTO

Experience Requirements:

• 1+ years of experience as an Sales Development Representative, or 3+ years in the legal industry working with attorneys, and/or V/C-level executives

Other Requirements:

• excellent communication skills

• strong work ethic

• proven track record of success in SaaS sales development

• Experience in the legal/legaltech industry is a big plus!

• self-motivated individual with a passion for sales, growth and technology

• aggressive goals and desire career advancement based on their performance, capacity, and desire to level up.

Responsibilities:

• Identify potential customers and generate new business opportunities for the company

• Collaborate with the Account Executive and Marketing teams to develop strategies for reaching sales targets

• Use customer relationship management (CRM) software to manage leads and sales activities

• Provide regular reports on sales activities and results to management

Benefits:

• Medical insurance

• Dental insurance

• Vision insurance

• 401k

• Unlimited PTO

Experience Requirements:

• Minimum of 5 years of professional experience in software development

• Familiarity with Rust, C/C++, GO, and/or Swift

• Familiarity with Javascript/Typescript, HTML, CSS

• General familiarity with databases, distributed systems, data pipelines/warehouses, networking

Other Requirements:

• Work Authorization Required (US)

• Comfort working in a fast-paced and low process environment.

Other Requirements:

• Are you legally authorized to work in the U.S.?

• Where are you located? Are you open to relocating to San Francisco?

Benefits:

• Flight Privileges: Offered after 30 days for employees and eligible family members!

• Competitive pay with daily access to earned wages.

• Comprehensive Medical, Dental and Vision Insurance for full-time employees.

• Paid time off – 9 paid holidays + 80 hours of PTO in your first year (PTO plans increase with tenure).

• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days.

Education Requirements:

• High School diploma, GED or equivalent education.

• Bachelor’s degree or equivalent work experience (preferred)

Experience Requirements:

• Supervisory experience is required.

• Four years of relevant work experience in the aviation or ground handling services industry (preferred)

Other Requirements:

• Must be at least 18 years of age.

• Must be able to obtain credentials required as per airport or state or customs requirements.

• Must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70lbs and move up to 70lbs; and constantly walk, stand, handle, grasp and reach out. May have to reach above shoulder occasionally.

• Flexibility to work a variety of shifts, including nights, weekends, holidays and overtime.

• Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Responsibilities:

• Oversight and coordination of the exciting day-to-day airport operations, or a segment of the operation.

• Ensuring safe, reliable, efficient, and effective operational and financial performance of the station.

• Builds partnerships with customers and sets the example for the delivery of exceptional customer service.

• Reviews operational and financial reports to ensure the station is meeting goals and objectives and takes corrective action as required.

• Participates in employee relations investigations when complaints arise and resolves issues in a professional and timely manner.

Benefits:

• Catered lunch 3 days a week in our San Francisco office (hybrid flexibility available)

• A fast-moving, collaborative team that values execution over ego

• A strategic role in shaping the growth trajectory of a cutting-edge AI startup

• Hand on collaboration with our co-founders and leadership

Experience Requirements:

• 1+ years of experience with Playwright, Cypress, or other web automation frameworks, or a strong background in frontend development

• 1+ years of experience with JavaScript/TypeScript

Other Requirements:

• A proactive approach and a drive to make an impact

• Experience with AI models and integrating them into your workflow

• Excited to work in an early-stage, fast-paced environment where playbooks are still being built

• Excited about the opportunity to collaborate with external customers and manage client relationships

• Ability to come into the SF Office 4-5 days a week

Responsibilities:

• Write clear, concise, and well-structured automated test scripts that cover a wide range of scenarios and edge cases

• Integrating AI models into your day to day work flow

• Execute automated tests regularly and analyze test results to identify and report defects

• Collaborate with developers to reproduce and troubleshoot issues found during testing

• Maintain and update test reports and metrics to track the effectiveness of test automation efforts

Benefits:

• generous equity grants

• health insurance

• 401k matching

• provided meals

• team offsites

Experience Requirements:

• Experience building production application layer AI products

• Experience with any of GoLang, TypeScript, NextJS, Redis, RAG systems, and agent architectures is a plus

Other Requirements:

• Willingness to work in-person in San Francisco

• Ability to work in fast-paced and ambiguous environments

• Insatiably curious and learns quickly

• History of superlative achievement

Responsibilities:

• Build in a full stack capacity

• Talk to users, track metrics, and iterate quickly

• Scope out and implement core features

• Shape product vision and roadmap

Benefits:

• generous equity grants

• health insurance

• 401k matching

• provided meals

• team offsites

Experience Requirements:

• Experience building and designing magical user experiences

• Experience building production web apps at scale using TypeScript, NextJS , React, JavaScript, CSS, web animation/motion, and other web technologies

Other Requirements:

• Willingness to work in-person in San Francisco

• Obsessively product-minded

• Ability to work in fast-paced and ambiguous environments

• Insatiably curious and learns quickly

• History of superlative achievement

Responsibilities:

• Design performant, beautiful, and usable interfaces that users love

• Build in a full stack capacity with a focus on frontend

• Plan and deploy any necessary front end infrastructure

• Talk to users, track metrics, and iterate quickly

• Define the user experience for spreadsheet-based agents

Benefits:

• generous equity grants

• health insurance

• 401k matching

• provided meals

• team offsites

Experience Requirements:

• previously founded a startup

Other Requirements:

• can context switch quickly and handle a broad range of technical and non-technical problems

• are competitive, highly ambitious, and love working in high-intensity environments

• are obsessed with problem solving and doing whatever it takes

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Education Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field

Experience Requirements:

• 4+ years of experience in backend development

Other Requirements:

• Proficiency in python, golang, c++ or java

• Experience with relational and NoSQL databases, such as PostgreSQL, MySQL, MongoDB

• Familiarity with cloud platforms like AWS, Azure, or GCP

• Strong knowledge of API design and development

• Knowledge of best practices in security and data protection

• Master’s degree in Computer Science, Engineering, or a related field

• Experience with container orchestration tools like Kubernetes

• Experience with Graphics API like OpenGL, Vulkan, etc

• Experience with Streaming protocol like WebRTC

• Experience with Machine Learning Infrastructure especailly computer vision

• Familiarity with microservices architecture

• Prior experience in a startup or fast-paced tech environment

Responsibilities:

• System Development: Design, develop, and deploy scalable and efficient backend systems

• API Development: Create and maintain robust and secure RESTful APIs to serve front-end applications and third-party integrations

• Database Management: Design and manage database schemas, ensure efficient data storage, and optimize queries for maximum performance

• Collaboration: Work closely with frontend developers, product managers, and designers to deliver feature-rich products

• Performance Monitoring: Monitor backend systems for performance, errors, and anomalies. Implement fixes and improvements as needed

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Other Requirements:

• Proficiency in frontend technologies such as React, JavaScript, CSS, and HTML

• Experience with responsive and adaptive design principles

• Familiarity with RESTful API integration

• Understanding of version control systems like Git

• Excellent problem-solving skills and attention to detail

• Prior experience in SaaS and AI product development is a plus

Responsibilities:

• Frontend Development: Design, implement, and maintain high-quality frontend features for the HeyGen platform. Ensure optimal performance, scalability, and responsiveness of the user interface

• Collaboration: Work closely with UX/UI designers to translate designs and wireframes into high-quality code. Collaborate with backend engineers and product managers to ensure seamless integration of frontend and backend components

• User Experience Focus: Prioritize user experience in all development efforts. Conduct user testing and feedback sessions to refine and improve the platform interface

• Maintenance & Optimization: Monitor the frontend performance, identify and resolve issues. Stay updated with emerging frontend technologies and best practices to continually enhance the platform's user interface

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Education Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field

Experience Requirements:

• 3+ years of experience in Full Stack Software Development

Other Requirements:

• Experienced with React, Javascript, Python, etc

• Experienced with RESTful API development

• Familiarity with cloud platforms such as AWS, Azure, or GCP

• Familiarity with database systems such as MySQL

• Passionate about creating impactful AI products, high levels of ownership and growth mindset

Responsibilities:

• Development: Design, develop, test, and deploy robust, scalable, and optimized features for the HeyGen platform across both front-end and back-end components

• Collaboration: Work closely with UX/UI designers, product managers, and other engineering teams to deliver a holistic product experience to our users

• Maintenance & Optimization: Monitor platform performance, identify bottlenecks, and implement solutions in a timely manner. Ensure the platform remains updated, secure, and compliant with the latest industry standards

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Experience Requirements:

• Strong expertise in AWS, Azure, or Google Cloud, including key services (EC2, S3, RDS, IAM)

• Experience with Docker and Kubernetes for containerization and orchestration

• Experience with Kubernetes for this role is necessary

• Experience with Terraform, CloudFormation, or similar tools for automating infrastructure

Other Requirements:

• Networking: Solid understanding of cloud networking (VPCs, subnets, security groups, load balancers)

• Security: Knowledge of cloud security best practices, including IAM, encryption, and network security

• CS Fundamentals: Knowledge of CS fundamental concepts, data structures, algorithms, OOP languages

• Experience with GPUs

• Experience with Nvidia Infiniband

• Multi Cloud Experience

Responsibilities:

• Cloud Platforms: Design, implement, and manage infrastructure on major cloud platforms (AWS, Azure, Google Cloud). Deploy, configure, and optimize cloud services, including compute, storage, and networking components. Design and implement our multi cloud cluster management solutions. Design and implement our large scale GPU cluster management solution to support our AI Infrastructure and AI Research engineers

• Infrastructure as Code (IaC): Automate cloud infrastructure provisioning using Terraform, CloudFormation, or similar tools. Ensure consistency, repeatability, and scalability of deployments through Infrastructure as Code practices

• Networking and Security: Design and configure virtual networks (VPCs), subnets, security groups, and load balancers. Implement best practices for cloud security, including identity and access management (IAM), encryption, and firewalls. Ensure compliance with security standards and policies

• Containers and Orchestration: Build and manage containerized workloads using Docker. Deploy, scale, and maintain Kubernetes clusters for container orchestration and automation

• Collaboration and Support: Collaborate with cross-functional teams (DevOps, security, and development) to align cloud infrastructure with business needs. Provide operational support and troubleshooting expertise for production environments

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Experience Requirements:

• Strong experience with CI/CD tools like GitHub Actions, Jenkins, GitLab CI, Buildkite, or CircleCI

• Experience with build systems (e.g., Bazel, CMake, Make, Gradle)

• Experience with python dependency management (e.g. poetry, uv)

• Knowledge of containerization and Kubernetes for scalable builds and testing

Other Requirements:

• Strong problem-solving skills and a passion for improving developer experience

• Proficiency in scripting and automation with Python, Bash, or Go

• Excellent communication skills and ability to work across teams

• Experience with docker image build optimization

• Experience with bazel

• Experience with GPUs

Responsibilities:

• Design, build, and maintain high-performance CI/CD pipelines to improve development speed and reliability

• Develop internal tools and automation to reduce friction in engineering workflows

• Optimize build and test infrastructure for faster feedback loops

• Work closely with engineering teams to identify and eliminate inefficiencies in the development process

• Enhance and monitor developer environments to improve developer experience

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Education Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field

Experience Requirements:

• Previous internship experience in Software Development

Other Requirements:

• Experienced with React, Javascript, Python, etc

• Familiarity with RESTful API development

• Familiarity with cloud platforms such as AWS, Azure, or GCP

• Familiarity with database systems such as MySQL

• Passionate about creating impactful AI products and want to grow your career as a software engineer

Responsibilities:

• Development: Design, develop, test, and deploy robust, scalable, and optimized features for the HeyGen platform across both front-end and back-end components

• Collaboration: Work closely with UX/UI designers, product managers, and other engineering teams to deliver a holistic product experience to our users

• Maintenance & Optimization: Monitor platform performance, identify bottlenecks, and implement solutions in a timely manner. Ensure the platform remains updated, secure, and compliant with the latest industry standards

Benefits:

• Competitive compensation

• Dynamic and inclusive work environment

• Opportunities for professional growth and advancement

• Collaborative culture that values innovation and creativity

• Access to the latest technologies and tools

Experience Requirements:

• 3+ years of firsthand experience producing events, ideally within a SaaS, tech, or startup environment

• Proven track record of executing both in-person and virtual events including community meetups, webinars and/or conferences

• Demonstrated ability to engage and support user communities, ambassadors or advocates

Other Requirements:

• Exceptional attention to detail with the ability to manage multiple events, budgets and priorities simultaneously

• Strong verbal and written communication skills, including the ability to brief internal teams, vendors, and speakers effectively

• Comfortable working in a fast-paced, dynamic environment with changing priorities

• Experience collaborating cross-functionally with teams like Marketing, Sales, and Partnerships

• Strategic mindset for aligning events with broader marketing and business goals

• Willingness to travel up to 50% of the time as required for event site visits, vendor meetings, and on-site support for in-person events

Responsibilities:

• Lead end-to-end planning and execution of in-person, virtual and hybrid events including workshops, meetups, webinars, and conferences. Develop detailed event timelines, budgets, oversee vendors, contracts and logistics to ensure smooth execution

• Serve as the main point of contact and trusted partner for community event organizers, building strong relationships to understand their passions and goals

• Support the HeyGen Community Meetup program to grow to 50+ events annually, managing 5+ events simultaneously

• Coordinate with internal teams including Marketing, Sales and Partnerships to execute engaging programming aligned with team objectives and drive event promotion logistics

• Track registration metrics and post-event surveys to implement strategies that optimize attendance, engagement and scale

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

Experience Requirements:

• 7+ years of experience with deep expertise in b2b demand generation

• Integrated campaign expert

• Especially experienced with content, paid social, event, and outbound tactics

Other Requirements:

• You get sales processes, multi-threading, and how to play the long game but also ensure quick wins and build a program from 0 to 1

• You’re obsessed with numbers and data-driven

• You love looking at intent data, attribution models and building out closed/won analysis

• You love to create hypotheses and quickly test their validity

• You’re extremely autonomous and are a driver, pushing things forward and proactively unblocking barriers on the way to the goal

• You’re scrappy and fast. You make speed a habit.

• You always manage to just figure stuff out, even with limited support or budget

• You love the idea of taking a problem or goal and coming up with new ways to tackle that problem or achieve that goal

• You embody extreme ownership

• You are obsessed with details and process

Responsibilities:

• You will be a core member of HeyGen’s Go-to-Market team, and build innovative and enticing programs to help prospects discover HeyGen

• Shape HeyGen’s demand generation efforts, with a hands-on approach to ensure rapid execution, quick iterations, and continuous improvement

• You’ll develop prescriptive DG playbooks/experiments for various segments and collaborate with internal stakeholders, experts in residence, and other agencies to execute these programs

• You’ll be hands-on across all channels doing things like building LinkedIn campaigns, writing outreach messaging, planning and hosting events for prospects, just to name a few

• You’ll craft compelling messaging and copy across landing pages, email, advertising, and Outreach sequences in collaboration with Sales, Product Marketing, and Content teams

Benefits:

• 401k plan

• health benefits

• generous PTO

• parental leave program

• emotional health resources

Experience Requirements:

• 4-6 years of experience in SaaS renewals, customer success, or account management

• Demonstrated ability to manage high-volume customer interactions and meet/exceed retention goals

Other Requirements:

• Strong communication, negotiation, and relationship-building skills

• Proficient in Salesforce (or similar CRM), subscription billing tools, and spreadsheets

• Analytical, proactive, and comfortable working cross-functionally

• Experience in a PLG (product-led growth) environment or with AI/creative tools

• Familiarity with Salesforce, Customer.io, or other CS/revenue platforms

• You’ve built renewal or retention playbooks from scratch before

• Passion for video, AI, or storytelling

Responsibilities:

• Own and execute the renewals strategy across a portfolio of customers, ensuring timely and successful renewals & growth

• Identify and mitigate churn risks in collaboration with the Sales team

• Partner cross-functionally to resolve account, billing, and usage issues impacting renewal outcomes

• Forecast renewal performance accurately and maintain up-to-date data in Salesforce

• Drive customer engagement with HeyGen’s value proposition to reinforce long-term value