Benefits:

• Health coverage (100% covered)

• Guideline 401K (after 3 months)

• Flexible PTO

• Stock options

Education Requirements:

• Bachelor's degree in computer science, information technology, or related field (preferred)

Experience Requirements:

• 3+ years in a technical support role (SaaS or technology company preferred)

Responsibilities:

• Respond to customer inquiries

• Troubleshoot platform issues

• Diagnose and resolve technical issues

• Maintain understanding of Ask Sage platform

• Communicate effectively with customers

Benefits:

• Health coverage (100% covered)

• Guideline 401K (after 3 months)

• Flexible PTO

• Stock options

Experience Requirements:

• 3+ years in technical customer success, technical account management, or related role (preferably within government agencies)

• Strong understanding of generative AI technologies and their applications

• Experience working within the government or as a government contractor

Other Requirements:

• Background Check

• US Citizenship

• Reference Checks

• Personal Interviews

Responsibilities:

• Serve as technical point of contact for clients

• Understand Ask Sage platform capabilities

• Guide clients on platform use

• Conduct training sessions

• Work with cross-functional teams to address customer needs

Benefits:

• Health coverage (100% covered)

• Guideline 401K (after 3 months)

• Flexible PTO

• Stock options

Experience Requirements:

• 3+ years as a Cloud Infrastructure and Security Engineer (Azure, GCP, AWS preferred)

• Deep understanding of Kubernetes and AKS

• Relevant certifications (CISSP or Security+)

Other Requirements:

• Background Check

• Secret DoD Security Clearance

• US Citizenship

• CISSP or Security+ Certification

• Reference Checks

• Personal Interviews

Responsibilities:

• Manage and monitor systems and infrastructure

• Deploy, configure, test, secure, and maintain systems

• Maintain security, backup, and redundancy strategies

• Write and maintain custom scripts

• Ensure compliance with FedRAMP High requirements

Benefits:

• Health coverage (100% covered)

• Guideline 401K (after 3 months)

• Flexible PTO

• Stock options

Experience Requirements:

• 5+ years in DevSecOps (focus on containerization and Kubernetes)

• Experience creating and managing secure container images

• Expertise with Kubernetes

• Strong understanding of DevSecOps practices and secure coding principles

Other Requirements:

• US Citizenship (DoD Secret Clearance Required)

• Background Check

• Security Clearance

• Fingerprinting

• Relevant certifications are a plus

• Reference Checks

• Personal Interviews

Responsibilities:

• Design, develop, and maintain secure container images

• Create and deploy containerized applications

• Automate infrastructure tasks using Kubernetes

• Implement best practices for code quality, security, and performance

• Collaborate with cross-functional teams

Benefits:

• Health coverage (100% covered)

• Guideline 401K (after 3 months)

• Flexible PTO

• Stock options

Experience Requirements:

• 3+ years in site reliability engineering, Kubernetes administration, or related role

• Deep expertise of Kubernetes and containers

• Strong understanding of cloud infrastructure, automation tools, and best practices for high availability and performance

Responsibilities:

• Monitor system performance and reliability

• Automate maintenance tasks

• Respond to and resolve incidents

• Conduct root cause analysis

• Manage cloud infrastructure

Benefits:

• Health coverage (100% covered)

• Guideline 401K (after 3 months)

• Flexible PTO

• Stock options

Experience Requirements:

• 3+ years as a UX Designer

• Proficiency in Adobe tools

• Experience optimizing UX for complex BtoB applications

Other Requirements:

• Background Check

• DoD Clearance Eligibility

• Portfolio Review

• Technical Assessment

• Interview

Responsibilities:

• Collaborate with users to understand requirements

• Design and prototype user interfaces

• Conduct user research and usability testing

• Optimize UIs for responsiveness

• Work with developers for implementation

Benefits:

• Health coverage (100% covered)

• Guideline 401K (after 3 months)

• Flexible PTO

• Stock options

Experience Requirements:

• 7+ years in compliance management, 3+ years focused on FedRAMP and IL5 compliance

• Proven track record of developing and implementing compliance programs in a technology-driven environment

• Strong understanding of federal regulations, compliance frameworks, and risk management practices

Other Requirements:

• Background Check

• DoD Clearance Eligibility

• Reference Checks

Responsibilities:

• Develop, implement, and maintain compliance programs

• Design and implement policies and procedures

• Create and deliver training programs

• Conduct risk assessments

• Monitor compliance metrics and prepare reports

Benefits:

• Health, Dental & Vision

• Competitive Pay

• 401k Matching

• Commuter Benefits

• Life Insurance

Experience Requirements:

• 6+ years of experience in the analytics space

• Experience at B2C technology companies - particularly around user onboarding, user journey flows, and/or monetization analytics

Other Requirements:

• You are comfortable actively defining a strategy and roadmap in partnership with our product, design, and tech leads

• A deep understanding of experimental design and statistics and can leverage that for analysis and assessment of A/B tests

• A strong SQL background

• Expertise in building self-service data visualization tools (e.g., Looker, Tableau, Power BI)

• Excellent communication skills

Responsibilities:

• Lead the relationship between the Data team and the NUX product group

• Be the expert on the new user experience

• Float from thinking about big strategic data questions to getting your hands dirty building out the processes, systems, tools, and analyses that answer those questions

• Translate complex analytical findings into clear and concise reports, dashboards, and presentations for stakeholders at all levels of the organization

• Partner with engineering teams to model and assess the data created by new user experiences

Benefits:

• Health, Dental & Vision Plans

• Competitive Pay

• 401k Matching

• Unlimited PTO

• Lunch daily _(in-office only)_

Experience Requirements:

• 6+ years of professional experience working in a data science capacity

Other Requirements:

• You are a team player

• Excellent writing, presentation, and communication skills

• Excellent software engineering skills

• Deep experience in several of the following in a professional capacity: customer segmentation and personalization, time series modeling, natural language processing, traditional classification/regression problems, design and implementation of experiments, recommendation systems, building generative AI applications in consumer software

Responsibilities:

• Build new, machine learning powered user-facing features and experiences in deep collaboration with engineering, product, and design teams

• Optimize to continuous product feedback loops

• Help develop the next version of Autopilot and Budgets

• Uncover and exploit relationships between customers’ subscriptions, purchase, and transaction data as you build personalized product experiences and power ever more accurate customer segmentation, propensity, and affiliate targeting models

• Design and conduct experiments to estimate the impact of new products, customer messaging, and marketing

Benefits:

• Health, Dental & Vision Plans

• Competitive Pay

• 401k Matching

• Unlimited PTO

• Lunch daily _(in-office only)_

Experience Requirements:

• 3+ years of professional experience working in a data science or machine learning engineering capacity

Other Requirements:

• You are a team player

• Excellent writing, presentation, and communication skills

• Strong software engineering skills

• Experience in fintech, banking, or finance is a plus

Responsibilities:

• Build new, machine learning powered user-facing features and experiences in deep collaboration with engineering, product, and design teams

• Optimize to continuous product feedback loops

• Help develop the next version of Autopilot and Budgets

• Uncover and exploit relationships between customers’ subscriptions, purchase, and transaction data as you build personalized product experiences and power ever more accurate customer segmentation, propensity, and affiliate targeting models

• Design and conduct experiments to estimate the impact of new ml driven products, customer messaging, and marketing

Benefits:

• Health, Dental & Vision Plans

• Competitive Pay

• 401k Matching

• Unlimited PTO

• Lunch daily _(in-office only)_

Experience Requirements:

• 3+ years of experience managing data analytics professionals

Other Requirements:

• You have deep expertise in data analytics and a strong understanding of data systems and processes

• You are rabidly focused on making sure that analytics tools are accurate, complete, and timely

• You can tailor your management style to suit your employees

• You excel at stakeholder management and can build effective relationships across the organization

• Expert experience in experimentation analytics is a huge plus

Responsibilities:

• Lead and manage a team of 7-10 embedded data analytics professionals

• Drive technical strategy for self-service analytics

• Work with a high level of autonomy and know when to escalate concerns or collect feedback

• Foster strong working relationships with other leaders at the company

• Working with the rest of the data team, implement data governance strategies that better protect our user’s data within our business intelligence tooling

Benefits:

• Health, Dental & Vision Plans

• Competitive Pay

• 401k Matching

• Unlimited PTO

• Lunch daily _(in-office only)_

Experience Requirements:

• You have a passion for containerized developer platforms (such as ECS or Kubernetes)

• You're familiar with the principles of "Infrastructure as Code"

• You have obtained a cloud architecture certificate (such as AWS Associate or GCP Associate)

Other Requirements:

• You thrive on continuous learning

• You view copy-paste when programming as an anti-pattern

• You shy away from manual work/processes and try to automate things whenever possible

Responsibilities:

• Developing reusable modules via infrastructure-as-code to be consumed across the entire engineering team

• Working with the engineering team to understand pain-points & maintaining the backlog to address issues with the platform

• Maintaining & enhancing our continuous delivery tools to minimize time from development to production, while ensuring our services remain highly-available

• Proactively identifying trends via monitoring & alerting systems, performing root-cause analysis to isolate and resolve issues

• Helping define the roadmap for the future of Cloud Architecture at Rocket Money

Benefits:

• Health, Dental & Vision Plans

• Competitive Pay

• 401k Matching

• Unlimited PTO

• Lunch daily _(in-office only)_

Experience Requirements:

• 5+ years of professional experience working with some combination of Node/TypeScript, React, GraphQL, and Postgres

Other Requirements:

• You're both a student and a teacher

• You're not just interested in what you're building, but also why you're building it

• Experience with our stack (TypeScript, React Native, PostgreSQL) is a plus

• You understand observability and enjoy digging into the details to solve performance and user experience issues

Responsibilities:

• Work alongside a team to implement, iterate, and debug product features that drive forward both the company and the user

• Own projects from end to end, making key decisions in the implementation of new features that balance technical concerns with business concerns

• Develop with TypeScript across the stack, building user interfaces using React Native and the backend support required to power them with Node & GraphQL

• Be a steward of good user experience, ensuring that the interfaces we present our users are performant, understandable, and delightful

• Help to maintain our high technical bar, participating in code reviews and design discussions to ensure that we're applying appropriate rigor to our software development process

Benefits:

• Health, Dental & Vision Plans

• Competitive Pay

• 401k Matching

• Unlimited PTO

• Lunch daily _(in-office only)_

Experience Requirements:

• 2+ years of experience integrating third-party APIs into high-volume distributed systems

• 1 or more years of experience leading a team of engineers

Other Requirements:

• You are an engineer by trade, with a history of shipping production code and working with product teams to design & build user-friendly features

• You can tailor your management style to suit your team members

• You understand observability and enjoy digging into the details to solve performance and user experience issues

Responsibilities:

• Lead a small team focused on our most popular money-saving features

• Support engineers in their growth, providing feedback and guidance on architecture, execution, and cross-disciplinary collaboration

• Own the delivery of your team’s work

• Support a broad cross-functional team (think Operations, Product, and Customer Support) to continuously adapt our systems to match our users' needs to our needs as a business

• Work with Product and Design to optimize user delight and business impact through pragmatic and thoughtful engineering and planning

Benefits:

• Health, Dental & Vision Plans

• Competitive Pay

• Matching 401k

• Unlimited PTO

• Lunch daily

Experience Requirements:

• 3+ years of experience working within a legal, compliance or marketing team supporting the business

Other Requirements:

• You have an interest in personal finance and a desire to see others succeed in managing their money and improving their financial lives

• You are comfortable interpreting and communicating complex legal and compliance concepts effectively within legal and across other teams

• You have experience contributing to projects that leverage technology to provide operational efficiencies to mission-driven products

• You are product minded

• You have experience working on and managing projects from start to finish while achieving specified goals and deadlines

Responsibilities:

• Partner with the Growth team to review creative ad assets before production and launch

• Optimize and maintain internal processes, tools, and workflows to enhance legal and cross-functional efficiency

• Manage legal team initiatives, including the review process for creative, product, and marketing assets

• Develop, update, and maintain process and procedure documentation

• Provide guidance and training to assist in the culture of compliance

Benefits:

• Health, Dental & Vision Plans

• Competitive Pay

• 401k Matching

• Unlimited PTO

• Lunch daily _(in-office only)_

Experience Requirements:

• 5+ years of professional experience in advertising design, with focus on digital-first campaigns

Other Requirements:

• Strong conceptual thinking and problem-solving abilities

• Results-driven approach to creative development

• Strong communication and collaboration skills

• Detail-oriented with excellent organizational abilities

• Passion for fintech and financial empowerment

Responsibilities:

• Lead the visual direction for credit card advertising campaigns and other growth initiatives

• Create compelling design solutions that drive user acquisition and product adoption

• Present creative concepts and design directions to the Creative Director and other senior stakeholders

• Possess strong graphic design skills with the ability to take an idea from ideation to polished, finished work

• Partner with Senior Growth Marketing Manager to synthesize data into developing performance-driven creative

Benefits:

• Health, Dental & Vision Plans

• Competitive Pay

• 401k Matching

• Unlimited PTO

• Lunch daily _(in-office only)_

Experience Requirements:

• 1-2 years of experience in email marketing, CRM, or a related field

Other Requirements:

• You are comfortable running A/B tests and analyzing performance metrics

• You have strong communication and project management skills

• You are detail-oriented and skilled in analyzing campaign data

• Familiarity with tools like Braze and Amplitude is a plus

• You are passionate about learning and growing in your role and enjoy collaborating with cross-functional teams

Responsibilities:

• Support CRM leadership increase throughput by executing campaigns (in Braze) and measuring results (in Amplitude)

• Within Braze, you will manage audience segments, set triggered campaigns that are cross platform, and set up customer journeys

• Ingest learnings from campaigns to provide recommendations on iterative tests, by providing hypothesis and how we plan to measure / validate success

• Partner with design team to share direction for campaigns and work through iterations to create assets

• Stay up-to-date with industry trends and best practices in email marketing and CRM

Benefits:

• Health, Dental & Vision Plans

• Competitive Pay

• Matching 401k

• Unlimited PTO

• Lunch daily

Experience Requirements:

• 1 to 2 years of professional experience in digital marketing

Other Requirements:

• Hands on experience building ads and running campaigns across multiple UIs and optimizing towards ROAS (Facebook Ads Manager experience required)

• Excellent communication skills

• Advanced Excel skills

• Love for taking initiatives and being a self starter

• Ability to see the forest from the trees

Responsibilities:

• Support and own day to day optimizations and operations of user acquisition through multiple paid channels

• Analyze multiple channels’ performance down to the most granular levels possible to shape a story and make recommendations from it

• Utilize deep channel learnings to suggest optimization opportunities that are backed by data and are aligned with UA team’s goals

• Work cross functionally with our in-house creative team and creative agencies

• Take initiative in supporting new channels as the company further diversifies its marketing mix

Benefits:

• Health, Dental & Vision Plans

• Competitive Pay

• 401k Matching

• Unlimited PTO

• Lunch daily _(in-office only)_

Experience Requirements:

• 1-2 years experience in user-acquisition and data-driven marketing at a high-growth consumer-focused startup

• Expert in mobile app attribution & tracking

• Expert in web attribution & tracking

Other Requirements:

• Data wizard with a deep analytical background in growth KPIs

• Experience working collaboratively with data and engineering teams

• Ability to translate complicated data and engineering concepts to marketers using everyday, intuitive language

• You are a self-starter and know how to be scrappy

• Advanced Excel user

Responsibilities:

• Manage Rocket Money’s marketing technology processes and help guide strategy

• Constantly research, recommend, build, and implement new tools to add to our toolbox

• Build quarterly marketing technology roadmaps, with an eye to optimize implementation effort against implementation payoff

• Collaborate with a team of growth marketers to improve their data literacy

• Work cross-functionally with our growth engineering team and data team to define and deliver growth goals

Benefits:

• Unlimited PTO

• Free lunch at the office

• Medical

• Dental

• Vision

Experience Requirements:

• 5-7 years of professional experience

Other Requirements:

• History of proactively growing new customer relationships to close deals and independently develop your own scalable plan in competitive markets

• Approach customers with highly consultative manner to crisply deliver differentiated value for technical products and technical concepts

• Confident advising, selling, and marketing to audiences in the Director and Vice President levels

Responsibilities:

• Manage the entire sales cycle from client prospecting, meetings, product demos, deal negotiation and onboarding

• Build upon your existing network of enterprise customers relationships to qualify, educate, manage prospects and close large deals

• Evaluate and prioritize partnership opportunities, performing quantitative and qualitative due diligence