Benefits:

• Full support of your team to accomplish your goals

• Freedom and flexibility to choose how you work

• Endless opportunities to learn and grow in a fun, fast-paced, and open environment

Education Requirements:

• BS or MS Degree in Computer Science or equivalent experience

Experience Requirements:

• 3-5 or more years of experience leading Customer Service at an Enterprise SaaS (ideally iPaaS company)

• Previous startup experience that required you to work at a fast pace, with shifting priorities and driving results quickly.

• Ability to approach problems analytically and solve them quickly, using critical thinking and by drawing upon technical skills developed over years of experience coding or resolving technical issues

• Excellent communication skills, both verbal and written, with the ability to adapt with the right voice to customers, team members and peers

• Experience working as part of a globally distributed company, and managing globally distributed team members

Responsibilities:

• A builder at heart, you will quickly ramp up by immersing yourself into the Tray.ai product on the road to being a super-user, gaining an immediate understanding of its capabilities, strengths and uses. This will be essential to appreciate what each customer is attempting and how their goals and needs match with the product offering.

• As you get to know your team and inventory existing talent, you look to strengthen it by identifying strong new talent in the marketplace as well as upleveling existing team members. You know how to build a camaraderie that encourages collaboration that emanates outside the team.

• You will promote a culture within the team around ever-faster issue resolution. This will require a strong team, strong process, and bringing your own technical skills and sensibilities to bear where needed. You will continually hone the team’s processes, striving to implement ever-evolving strategies for identifying and resolving customer escalations in a timely and effective manner. Operational excellence is a matter of pride for you.

• You will be a present and trusted leader for your team, encouraging their growth and development. You will encourage their curiosity and expect and support them to keep apace with new product features and developments within industry around automation and AI. You treat your responsibility for the success and well-being of your team of support engineers as high priority.

• You will always have a leadership presence, providing reporting and analysis on customer health, risk and growth, and present insights to the executive team to inform and determine business decisions. You will build a strong alliance with Engineering, Security, and GTM teams as you work hand-in-hand to resolve key issues, or drive key improvements - all with customers' needs at the forefront

Benefits:

• Remote work

• Private health insurance

• Food subsidy

• 22 paid vacation days per year

• Flexible working environment

Education Requirements:

• Bachelor's degree in Computer Science or related technical field, or equivalent practical experience

Experience Requirements:

• 5+ years of experience working with modern programming languages and frameworks like Javascript, Typescript, React, etc.

• Experience with observability tools such as ElasticAPM, Prometheus, Grafana, etc

Other Requirements:

• Passion and ability to work well in a fast-paced, rapidly changing, and ambiguous environment

• Strong will to improve processes and product with no fear of suggesting changes towards it

Responsibilities:

• Designing, coding, and guiding the development of our product or system

• Reviewing code from other developers

• Leading technical projects and setting the technical direction for project teams

• Setting the standard for building and delivering beautiful, usable, and highly reliable software

• Creating and updating documentation and educational content

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• Experience of working in a high growth scaleup environment

• Product minded and able to demonstrate significant impact you have had on a business through the application of technology

• Proven experience of full stack development across the following (or similar) technologies: React/Typescript, Python/fastAPI, Postgres DB, Data pipelines)

• Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar.

• Ability to design and implement scalable and resilient systems.

Other Requirements:

• Strong leadership skills with the ability to mentor and coach engineers at all levels.

• Excellent communication skills and ability to collaborate effectively in a cross-functional team environment.

• Passion for learning and staying updated with evolving technologies and industry trends.

• You are based in GMT/ CET time zone. Open to US ET for those that are able to have significant overlap with GMT/ CET working hours.

Responsibilities:

• Performance & Scalability: ensure that our product can handle 3x YoY growth

• Accelerate time to value of new product capabilities

• Reduce the amount of manual work required to ingest vegetation analysis into our customer facing tools

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• Experience of working in a high growth scale-up environment

• Product minded and able to demonstrate significant impact you have had on a business through the application of technology

• Proven experience of backend development across the following (or similar) technologies: Python, Postgres DB, Redis, Data pipelines)

• Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar.

• Ability to design and implement scalable and resilient systems.

Other Requirements:

• Excellent communication skills and ability to collaborate effectively in a cross-functional team environment.

• Passion for learning and staying updated with evolving technologies and industry trends.

• You are based in GMT/ CET time zone

Responsibilities:

• Design and implementation of the Overstory platform by contributing to the codebase with well written and tested code.

• Collaboration with other engineers to evolve the architecture of the platform.

• Supporting other engineering teams by being a platform ambassador and promoting paved paths and best practices.

• Reduce the amount of manual work required to run vegetation analysis algorithms

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• At least 8 years of commercial experience as a Data Scientist or Machine Learning Engineer

• Advanced scientific Python experience, including numpy, scipy, scikit-learn, pandas

• Experience with geospatial or satellite data, and tooling such as gdal, rasterio, shapely, fiona, geopandas, QGIS

• Experience with deep learning algorithms, especially as applied to geospatial data, and tooling such as pytorch, tensorflow

• Experience leading small teams organized around projects or initiatives

Other Requirements:

• Passionate about climate

• Enjoy working in a remote first, fast-moving environment.

• You are based in the GMT/ CET time zone. Open to US ET for those that are able to have significant overlap with GMT/ CET working hours

Responsibilities:

• Develop new vegetation intelligence products using standard geospatial Python libraries, as well as machine learning and deep learning tools

• Support existing products through data exploration, model improvements, and bugfixes, especially using QGIS, Dagster, Sentry, and Grafana

• Represent the team by leading projects and initiatives, being responsible for planning, execution, delivery, and ensuring the value of our contributions is clear to other stakeholders throughout the organization

• Build the tooling and processes necessary to measure the value and performance of our contributions, and help to make data-driven decisions about where we can have the greatest impact

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• Passionate about climate

• Experience of working in a high growth scaleup environment

• Product minded and able to demonstrate significant impact you have had on a business through the application of technology

• Proven experience of full stack development across the following (or similar) technologies: React/Typescript, Python/fastAPI, Postgres DB, Data pipelines). We are looking for generalists that are backend leaning.

• Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar.

Other Requirements:

• Ability to design and implement scalable and resilient systems.

• Excellent communication skills and ability to collaborate effectively in a cross-functional team environment.

• Passion for learning and staying updated with evolving technologies and industry trends.

• You are based in GMT/ CET time zone or US East

Responsibilities:

• Performance & Scalability: ensure that our product can handle 3x YoY growth

• Accelerate time to value of new product capabilities

• Reduce the amount of manual work required to ingest vegetation analysis into our customer facing applications

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• Passionate about climate

• Experience working in a high growth scaleup environment

• Product minded and able to demonstrate significant impact you have had on a business through the application of technology

• At least 2 years experience leading and managing engineers across multiple teams

• Experience working with the following (or similar) technologies: React/Typescript, Python/fastAPI, Postgres DB, Data pipelines)

Other Requirements:

• Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar.

• Strong leadership skills with the ability to mentor and coach engineers at all levels.

• Excellent communication skills and ability to collaborate effectively in a cross-functional team environment.

• Passion for learning and staying updated with evolving technologies and industry trends.

• You are based in GMT/ CET time zone

Responsibilities:

• Enable our Vegetation Management Experience and Data Ingestion teams to become highly productive cross-functional teams that ship a high quality product on a daily basis.

• Grow the teams by attracting great talent from your network.

• Foster an inclusive and caring culture where everyone can do their best work.

• Provide regular 1:1 coaching and feedback to tap into the potential of all your team members and help them thrive and reach their aspirations.

• Be a strategic partner to product managers within your domains and ensure that we are making the correct technical decisions that balance short and long term goals.

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• At least 5 years of commercial experience as a Data Scientist or Machine Learning Engineer, with deep data science skills and experience at early-stage or remote-first organizations

• Intermediate-level technical skills, especially with modern tech stacks including Python and its scientific libraries, Jupyter ecosystem, GCS or other cloud platforms, and best practices with code management and infrastructure

• Experience taking products from 0-1 with supporting product team, comfortable iterating on prototypes and using low-cost mocks and visualizations to develop ideas

• Advocate for products which account for and communicate probabilities or uncertainty, helping to build confidence with stakeholders

Other Requirements:

• Passionate about climate

• You are based in the GMT/ CET time zone. Open to US ET for those that are able to have significant overlap with GMT/ CET working hours

Responsibilities:

• Develop new wildfire risk and resilience projects using machine learning, deep learning, or wildfire models.

• Provide scientific and wildfire domain expertise to help guide successful product development.

• Support and grow the scientific community within Overstory

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• Passionate about climate

• Experience working in a high growth scale up environment

• Product minded and able to demonstrate significant impact you have had on a business through the application of technology

• At least 2 years experience leading and managing engineers across multiple teams

• Experience working with the following (or similar) technologies: React/Typescript, Python/fastAPI, Postgres DB, Data pipelines)

Other Requirements:

• Comfortable working in a build it, run it environment (GCP, cloud run, grafana, k8s) - or similar.

• Strong leadership skills with the ability to mentor and coach engineers at all levels.

• Excellent communication skills and ability to collaborate effectively in a cross-functional team environment.

• Passion for learning and staying updated with evolving technologies and industry trends.

• You are based in GMT/ CET time zone

Responsibilities:

• Enable our Vegetation Modelling and Data Ingestion teams to become highly productive cross-functional teams that ship a high quality product on a daily basis.

• Grow the teams by attracting great talent from your network.

• Foster an inclusive and caring culture where everyone can do their best work.

• Provide regular 1:1 coaching and feedback to tap into the potential of all your team members and help them thrive and reach their aspirations.

• Be a strategic partner to product managers within your domains and ensure that we are making the correct technical decisions that balance short and long term goals.

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• 5+ years of product management experience-

• Experience working at a fast-paced start-up environment.

• Experience working on a B2B product.

• Strong passion for understanding customer problems and experience leading discovery directly with customers.

• Obsessed with shipping fast to learn even faster.

Other Requirements:

• Exceptional verbal and written communication skills in a fast-paced environment.

• Experience leading product strategy and roadmapping sessions, and building consensus around the best ideas.

• Love working within a team, with proven ability to juggle (and articulate) customer needs with engineering and business constraints to create shippable solutions that address real customer problems.

• You are based in Europe or US (ideally ET but open to other areas of US if the candidate is a great fit)

Responsibilities:

• Lead the product development process, defining customer problems to be solved, building consensus around the best way to solve them and meet our business objectives.

• Work in an agile manner, learning from our customers, iterating quickly, and deciding when to build for a scalable future and when to hack it together.

• The role will encompass all hands-on PM work such as writing problem statements, balancing product discovery with shipping fast and deciding on success metrics.

• It will also include defining team roadmaps, contributing to product strategy and supporting internal teams during the delivery process

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• Strong portfolio featuring examples of interaction design work.

• Demonstrated experience with end-to-end (hybrid UX and UI) product design for enterprise software.

• Demonstrated experience working with cross-functional teams (product, engineering and design)

• Exceptional verbal, written and visual communication skills in a fast-paced environment.

• Experience leading design sprints and building consensus around the best ideas.

Other Requirements:

• You take calculated risks: you’re comfortable learning as you go and making mistakes.

• A genuine passion for the urgency of solving our climate crisis

Responsibilities:

• Lead the end-to-end product design process for certain sections of our customer-facing product and/or internal tools including user research, wireframes, prototypes, flows, detailed design specs and QA.

• Understand engineering and business constraints to create shippable solutions to users’ problems, and continuously validate the solutions with customers.

• Lay out a design vision for what's possible by quickly iterating, knowing when to pay attention to detail and when to make low-fi sketches and prototypes.

• Communicate and present your work clearly and frequently to teammates and company leaders.

• Take full ownership of your work.

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• 2+ years experience as an SDR at an enterprise SaaS/software company, with a demonstrable track record

• Experience with CRM systems and outbound sales experience including uses of sales enablement systems and technologies.

• Experience working directly with clients/customers and internal sales teams

• Passion for thinking creatively, learning new skills, leveraging new technologies and working collaboratively

• Interest in and awareness of the electrical utility industry in North America

Other Requirements:

• Passionate about climate

• Enjoy working in a remote first, fast-moving environment.

• You are based in North America, where most of our sales team is based

Responsibilities:

• Prospect into large and small utility accounts in North America via account-based research, cold call, email, and social strategies

• Follow up on leads from a variety of channels

• Enable the Sales team with key details and information on priority accounts to support our differentiation

• Set up qualified meetings for Account Executives

• Interact with prospects of all levels doing discovery and uncovering pain points

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• You have been in startup environments, preferably working on complex enterprise solutions

• 5+ years of experience in a customer facing role. In this role you have successfully managed projects from start to finish.

• Commercial experience that has led to business growth. This was in either customer success, consulting, project management or equivalent roles.

• Experience working with technical and non-technical stakeholders.

Other Requirements:

• Exceptional presentation skills and as comfortable meeting with senior stakeholders (VPs and CEOs) as industry experts and product end users (utility foresters)

• You have a driving license

Responsibilities:

• Manage 10-15 accounts primarily based in the US.

• New customer onboarding, including organizing and leading the customer kick-off, discovery calls and coordinating external and internal progress calls to managing expectations and preparing customer deliveries.

• Build and maintain the relationship with existing customers, understanding their evolving needs and what drives success for them.

• Coordinate with the technical delivery lead to ensure feasible planning and execution.

• Work closely with the product team to inform the product roadmap

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• You have been in startup environments, preferably working on complex enterprise solutions

• 5+ years of experience in a customer facing role. In this role you have successfully managed projects from start to finish.

• Commercial experience that has led to business growth. This was in either customer success, consulting, project management or equivalent roles.

• Experience working with technical and non-technical stakeholders.

Other Requirements:

• Exceptional presentation skills and as comfortable meeting with senior stakeholders (VPs and CEOs) as industry experts and product end users (utility foresters)

• You have a driving license

Responsibilities:

• Manage 10-15 accounts primarily based in the US.

• New customer onboarding, including organizing and leading the customer kick-off, discovery calls and coordinating external and internal progress calls to managing expectations and preparing customer deliveries.

• Build and maintain the relationship with existing customers, understanding their evolving needs and what drives success for them.

• Coordinate with the technical delivery lead to ensure feasible planning and execution.

• Work closely with the product team to inform the product roadmap

Benefits:

• Fully remote work environment

• Work from home budget

• Dedicated learning time and budget

• In-person Overstory team gatherings

Experience Requirements:

• You have been in startup environments, preferably working on complex enterprise solutions

• 5+ years of experience in a customer facing role. In this role you have successfully managed projects from start to finish.

• Commercial experience that has led to business growth. This was in either customer success, consulting, project management or equivalent roles.

• Experience working with technical and non-technical stakeholders.

Other Requirements:

• Exceptional presentation skills and as comfortable meeting with senior stakeholders (VPs and CEOs) as industry experts and product end users (utility foresters)

• You have a driving license

• You are fluent in Spanish and English

Responsibilities:

• Manage 10-15 accounts primarily based in Latin America and the US.

• New customer onboarding, including organizing and leading the customer kick-off, discovery calls and coordinating external and internal progress calls to managing expectations and preparing customer deliveries.

• Build and maintain the relationship with existing customers, understanding their evolving needs and what drives success for them.

• Coordinate with the technical delivery lead to ensure feasible planning and execution.

• Work closely with the product team to inform the product roadmap

Benefits:

• Health Insurance

• Remote Work

• Flexible Working Hours

• Happy Hours

• Education

Benefits:

• Health Insurance

• Remote Work

• Flexible Working Hours

• Happy Hours

• Education

Benefits:

• Health Insurance

• Remote Work

• Flexible Working Hours

• Happy Hours

• Education

Benefits:

• Health Insurance

• Remote Work

• Flexible Working Hours

• Happy Hours

• Education

Education Requirements:

• Preference for someone with a technical degree and an MBA from a top school

Experience Requirements:

• Executive with at least 5 years in the market and key successes with references

Other Requirements:

• Entrepreneur at heart

• English - native levels

• Has a solid worldwide tech network

• Knows SaaS inside out

• Fanatical about Immersive Technologies

• Can get buy in from CXOs. Has gravitas.

• Connects really well, can form a bond and a relationship

• Value professional: exceptional at having empathy to client's problems and needs, and linking those to the solution

• Happy to work during US work hours

• Voraciously passionate individual that can excite others and bring them on board with influence