MyAlice
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About
MyAlice is a conversational commerce platform designed to increase sales through WhatsApp and other messaging channels. It centralizes interactions from various platforms like WhatsApp, Instagram, Facebook, Telegram, Line, and Viber, allowing businesses to manage customer conversations in one place. MyAlice offers features like automated cart recovery, order notifications, and tools to build long-lasting customer relationships. The platform also provides conversational marketing, commerce, support, and care solutions, including shared inbox, chatbot, and customer satisfaction reports.
Platform
Task
Features
• natural language processing
• custom chatbot setup
• whatsapp catalog & commerce
• whatsapp marketing automation
• live chat, post-purchase, loyalty, re-engagement
• shared inbox, chatbot, customer satisfaction report
• whatsapp automation, order management, sales reporting
• whatsapp cta on social ads, broadcast, customer profiling
FAQs
Do you have a refund policy?
We offer all customers a 30 day money-back guarantee. If you are not satisfied for any reason with your purchase simply contact us within 30 days of your purchase and we will refund you straight away, no questions asked.
Do you charge anything for accessing to WhatsApp Business API?
No. Its absolutely FREE! MyAlice does not charge for access to WhatsApp Business API. We will help you apply to WhatsApp, through a Facebook BSP and once you are approved per [WhatsApp’s Commerce Policy](https://www.whatsapp.com/legal/commerce-policy), then you can integrate your WhatsApp channel into the MyAlice platform.
What does WhatsApp charge for the API?
WhatsApp’s charges are public and [available here](https://developers.facebook.com/docs/whatsapp/pricing/conversationpricing). Note that MyAlice does NOT charge for access to the WhatsApp API, our charges are solely for using our platform and 15% processing fee on top of Meta’s payment structure.
What are conversations?
Conversations are 24-hour increments, or "sessions", that start whenever the first message from a business is delivered. The first message can be initiated by the business or a business reply within 24 hours of a user message.
Are all charges prepaid on MyAlice?
You will be charged your subscription fees on the first day of your billing period. You would then need to recharge your account with prepaid credits in order to send any Broadcast.
Pricing Plans
Premium
$60.00 / month• Unlimited customers
• Business hours
• Smart ticket assignment
• Quick replies and customer tags
• Shopify and WooCommerce integration
• WhatsApp marketing broadcasts
• WhatsApp QR code and link generator
• Website chat widget
• Chatbot builder for all channels
Business
$180.00 / month• Everything in Premium, plus
• WhatsApp marketing automation
• WhatsApp catalog & commerce
• Natural language processing
• Custom chatbot setup
• Custom CRM integration
• API and webhook
• Full onboarding & migration support
Enterprise
Unknown Price• Everything in Business, plus
• Engineering support for internal API integration
• Dedicated success manager
• Marketing consultation for chatbot and WhatsApp marketing
• Custom invoicing and branding
• Integration with large language models
Premium
$51.00 / month• Unlimited customers
• Business hours
• Smart ticket assignment
• Quick replies and customer tags
• Shopify and WooCommerce integration
• WhatsApp marketing broadcasts
• WhatsApp QR code and link generator
• Website chat widget
• Chatbot builder for all channels
Business
$153.00 / month• Everything in Premium, plus
• WhatsApp marketing automation
• WhatsApp catalog & commerce
• Natural language processing
• Custom chatbot setup
• Custom CRM integration
• API and webhook
• Full onboarding & migration support
Enterprise
Unknown Price• Everything in Business, plus
• Engineering support for internal API integration
• Dedicated success manager
• Marketing consultation for chatbot and WhatsApp marketing
• Custom invoicing and branding
• Integration with large language models
Job Opportunities
Software Engineer
MyAlice increases sales through WhatsApp & other DMs. It centralizes interaction & automates cart recovery, order notification & more. It builds long-lasting customer relationships for e-commerce businesses.
Benefits:
Unlimited paid-time off under terms and conditions.
Yearly salary review.
2 festival bonuses.
Experience Requirements:
2+ years of experience as a software engineer, preferably in software development company.
Responsibilities:
Design and build new services and/or contribute to existing services that support our product.
Collaborate with internal teams for building and/or tweaking services to solve interesting problems, support new use cases, while staying integral to our core purpose.
Understand business requirements and implement them in code.
Troubleshoot customer issues by diving deep into application logs and metrics.
Follow best practices and conventions while writing code.
Show more details
Junior Product Designer
MyAlice increases sales through WhatsApp & other DMs. It centralizes interaction & automates cart recovery, order notification & more. It builds long-lasting customer relationships for e-commerce businesses.
Benefits:
Unlimited paid-time off under terms and conditions.
Yearly salary review.
2 festival bonuses.
Experience Requirements:
1+ years of experience as a product designer, preferably in SaaS and e-commerce.
Responsibilities:
Collaborate with cross-functional teams to identify and understand user needs, goals, and pain points.
Design and deliver wireframes, prototypes, and visual design concepts.
Develop and maintain design systems and component libraries.
Conduct usability testing and gather user feedback to iterate and improve designs.
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Project Manager
MyAlice increases sales through WhatsApp & other DMs. It centralizes interaction & automates cart recovery, order notification & more. It builds long-lasting customer relationships for e-commerce businesses.
Benefits:
Unlimited paid-time off under terms and conditions.
Yearly salary review.
2 festival bonuses.
Education Requirements:
Bachelor's degree in Business Administration, Computer Science, or a related field.
Experience Requirements:
2+ years of experience as a project manager, preferably in software development.
Proven track record or portfolio of owning or leading 0-to-1 projects in technology-related fields.
Responsibilities:
Plan and manage projects, ensuring they are delivered on time, within scope, and within budget.
Develop project timelines and schedules, and monitor project progress against these schedules to ensure timely completion.
Work closely with cross-functional teams, including engineering, design, and marketing, to ensure that project goals are aligned with business objectives.
Show more details
Ratings & Reviews
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