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Jochem.ai

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About

Jochem.ai is a self-learning assistant that uses an organization's knowledge to answer employee questions. It integrates large language models with internal knowledge and uses AI to gather new insights and update the knowledge base. It's designed for both customer and employee questions, improving efficiency and reducing the need for senior colleague involvement. Jochem.ai integrates with various platforms like Slack, Trengo, and Freshdesk.

Platform
Web
Keywords
aiknowledge managementcustomer serviceemployee supportself-learning assistant
Task
answer questions

Features

avoids dependency on certain employees

eliminates repetitive questions

automated, continuous learning

matches questions to experts

saves time from seniors

avoids getting lost in information

seamlessly connects your knowledge

answers employee and customer questions

FAQs

What if Jochem can't find an answer?

Jochem matches the question to an expert within the company. No need to search for the right person. Smart matching based on expertise. Only request human help when needed.

How does Jochem capture new knowledge from the expert?

Automated, continuous learning. Eliminate repetitive questions to experts. Avoid dependency on certain employees.

How does Jochem feed it back to the knowledge base?

Easily add and update knowledge base. Full control (only updated after approval). Improve performance without a 'black box model'.

Job Opportunities

Jochem.ai favicon
Jochem.ai

B2B Growth Marketer

Jochem.ai is a self-learning AI assistant that answers employee and customer questions using an organization's internal knowledge base.

marketingonsiteRotterdam, NLfull-time

Benefits:

  • Dynamic, fast-paced environment

  • Opportunity to contribute to growth of innovative SaaS product

  • Cool workplace centrally located next to Rotterdam Central Station

  • Monday breakfast sessions

  • Free lunch every day

Education Requirements:

  • Bachelor’s or Master’s degree in marketing, business, or a related field

Experience Requirements:

  • Experience in B2B marketing and a solid understanding of SaaS products

  • Familiarity with digital marketing strategies

  • Experience with Hubspot and/or Apollo

  • Data-driven mindset

  • Independent, proactive attitude

Other Requirements:

  • Strong communication skills in English (Dutch is a bonus)

  • Ability to manage multiple projects simultaneously

Responsibilities:

  • Drive Jochem.ai’s growth across SMEs

  • Create and implement marketing strategies

  • Generate leads and enhance brand awareness

  • Leverage digital marketing channels

  • Attract and retain customers

Show more details

People & Culture Internship

Jochem.ai is a self-learning AI assistant that answers employee and customer questions using an organization's internal knowledge base.

Benefits:

  • Space to show skills

  • Opportunity to experience and shape Jochem.ai’s growth

  • Compensation of €500 / month based on fulltime

  • Full compensation for travel expenses

  • Great workspace centrally located right next to Rotterdam Central Station

Education Requirements:

  • Bachelor’s or Master’s degree in Business, Human Resources or a related field

Other Requirements:

  • Entrepreneurial mindset

  • Strong communication skills in Dutch and English

  • Proactive and independent attitude

  • Detail-oriented

  • Excellent organizational and time management skills

  • Minimum of 16 hours / week

Responsibilities:

  • Lead all HR processes

  • Shape company culture and growth

  • Recruitment activities

  • Conduct job interviews

  • Handle onboarding

Show more details

Growth and Partnership Specialist

Jochem.ai is a self-learning AI assistant that answers employee and customer questions using an organization's internal knowledge base.

Benefits:

  • Space to show skills

  • Opportunity to experience and shape Jochem.ai’s growth

  • Competitive salary

  • Full compensation for travel expenses

  • 25 paid days off on a full-time basis

Education Requirements:

  • Bachelor’s or Master’s degree in business, marketing or a related field

Other Requirements:

  • Strong communication skills in both Dutch and English

  • Proactive and independent attitude

  • Available for 16 hours per week

  • Derives energy from customer contact and being involved in sales processes

  • Strong problem-solving skills

  • Works in an organized and structured manner

  • Knowledge of coding or technical skills is a plus

Responsibilities:

  • Work closely with sales team

  • Collaborate with key partners to drive growth

  • Establish strategic partnerships

  • Ensure customer appointments are scheduled and confirmed

  • Conduct conversations to identify needs and pain points of prospects

Show more details

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