Hubtype
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About
Hubtype is a platform for creating customer service automation that goes beyond text-only AI. It offers interactive elements, achieving 80% bot compliance. It boasts a messaging-first helpdesk, drag-and-drop flow builder, and analytics suite. The platform integrates with CRM, helpdesk, data analytics, and CMS systems. Security features include end-to-end encryption and secure SSL Webhooks; it is ISO 27001 certified. Hubtype's goal is to improve CSAT and NPS scores by providing faster, more intuitive self-service, with seamless agent handover when needed. The platform helps cut costs and boost customer satisfaction.
Platform
Task
Features
• ai-powered chatbot
• end-to-end encryption
• customer service automation
• interactive elements
• analytics suite
• messaging-first helpdesk
• secure ssl webhooks
• drag-and-drop flow builder
Job Opportunities
Junior Sales Development Representative (SDR)
Hubtype provides a next-generation customer service automation platform using AI and interactive elements for efficient and engaging customer experiences.
Benefits:
Competitive salary
On-Target Earnings plan
Full-time remote work
27 days vacation per year + bank holidays + birthday + volunteer day
Workstation budget
Experience Requirements:
Some experience in a similar role (can be an internship), preferably at a software or technology provider, ideally selling SaaS products
Other Requirements:
Proficient English speaker
Ability to articulate value propositions and communicate them via phone, email or LinkedIn
Excellent written communication
Ability to communicate with customers in a positive and approachable way
Confidence in dealing with prospects
Experience with keeping track of your activities in a sales CRM and an understanding of the importance of attention to detail and data quality
Responsibilities:
Be the face of Hubtype for new prospects
Identify the right ICPs and the value propositions
Assist in making sure the meeting gets done and converts into an opportunity
Consistently hit targets and learn constantly
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