Jochem
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About
Jochem is an AI tool designed to provide accurate answers quickly while improving knowledge on-the-go. It simplifies the process of obtaining information by allowing users to ask questions directly instead of searching through files and articles. The tool integrates intelligently with company knowledge bases and matches questions with the appropriate experts if it cannot provide an answer. Jochem captures new insights from experts, enabling a continuously learning system that can adapt and update knowledge easily. This helps in reducing dependencies on specific employees and eliminates repetitive inquiries. Additional features include compatibility with various customer experience tools, enterprise-grade security, and a rollout option via Microsoft Azure Marketplace, making it suitable for complex environments.
Platform
Task
Features
• enterprise-grade security
• supports multiple languages and dialects
• fast answers for customer and employee questions
• integration with cx tools
• smart matching with company experts
• automated continuous learning
• knowledge base management with approval workflow
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