Benefits:

• Competitive compensation

• Expertise in presentation communication

• Outstanding communication and collaborative team

• Inspire to innovate and offer new ideas

• Plenty of space for creative freedom

Education Requirements:

• BS in Computer Science

• BS in Computer Science

Experience Requirements:

• 2-3 years experience

Responsibilities:

• Respond to client inquiries, trouble shoot issues and resolve challenges

• Train and teach clients on Shufflrr platform

• Install and configure Shufflrr integration with 3rd party platforms

• Act as the initial point of contact for all computer and system related concerns

• Assist management in creating training materials and support documentationProvide QA and support to development team

Benefits:

• Competitive compensation

• Expertise in presentation communication

• Outstanding communication and collaborative team

• Inspire to innovate and offer new ideas

• Plenty of space for creative freedom

Education Requirements:

• Bachelor’s degree

Experience Requirements:

• 4+ years marketing communications

• 2+ years project management experience

Responsibilities:

• Work directly with clients

• Onboard clients to launch their Shufflrr site

• Analyze client content, organize slides and create an enterprise story

• Configure Shufflrr site with client content and permissions

• Assist in Shufflrr training

Responsibilities:

• Lead and manage SaaS and Support teams, fostering a culture of excellent customer service. Establish and maintain strong relationships with customers, providing exceptional support and addressing issues and requests with a high level of empathy and professionalism achieving world class customer satisfaction.

• Collaborate with cross-functional teams and clients to design and implement secure deployment architectures ensuring secure and scalable networking and system deployments that supports business growth.

• Work with cross functional teams on customer account issues, plans, and strategies to improve customer satisfaction and revenue growth.

• Analyze system performance metrics and customer feedback to identify areas for improvement and implement effective continuous process and team skills improvement.

• Drive the administration and operational management of ITSM/ESM solutions, ensuring contractual and the evolving needs of clients are met consistent with Serviceaide corporate strategy.

Benefits:

• Equity for all Rekor Employees

• Medical, Dental, Vision Insurance

• 401k with Company Match

• Paid Time Off, Sick Leave, and Holidays

• Life Insurance and AD&D

Benefits:

• Equity for all Rekor Employees

• Medical, Dental, Vision Insurance

• 401k with Company Match

• Paid Time Off, Sick Leave, and Holidays

• Life Insurance and AD&D

Benefits:

• Equity for all Rekor Employees

• Medical, Dental, Vision Insurance

• 401k with Company Match

• Paid Time Off, Sick Leave, and Holidays

• Life Insurance and AD&D, Mental Health and Wellbeing Support, Short-term and Long-term Disability, Flexible Work Arrangements

Benefits:

• Equity for all Rekor Employees

• Medical, Dental, Vision Insurance

• 401k with Company Match

• Paid Time Off, Sick Leave, and Holidays

• Life Insurance and AD&D, Mental Health and Wellbeing Support, Short-term and Long-term Disability, Flexible Work Arrangements