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Analytics Manager
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
Bachelor’s degree in a relevant field such as Data Science, Business Analytics, Economics, or related
Experience Requirements:
5-7 years of experience in analytics, with a focus on consulting or business strategy
Other Requirements:
Strong slant to being inquisitive, asking tough questions, and seeking insights to drive business outcomes
Strong leadership and team management experience, with a proven ability to mentor and develop talent
Proficient in analytics tools such as Excel, SQL, Python, R, or similar
Experience working with BI tools such as Tableau, Power BI, or Looker
Strong communication and presentation skills, with the ability to explain complex data to non-technical stakeholders
Strategic thinker with a problem-solving mindset and the ability to work in a fast-paced, remote environment
Responsibilities:
Lead and manage a team of data analysts, providing mentorship, guidance, and support for their professional development
Oversee analytics projects from inception to completion, ensuring timely and accurate delivery of insights
As a leader of a internal business support function & work closely with cross-functional teams to identify business opportunities and provide data-driven recommendations
Conduct deep-dive analyses into complex data sets to uncover trends, insights, and opportunities
Present findings and recommendations to senior leadership and stakeholders in a clear, actionable manner
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Solutions Engineer
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Experience Requirements:
Minimum 5 years of experience in a technology company and demonstrable success working in a customer-facing role REST API development experience
Other Requirements:
Hands-on, technical, problem solver
Working knowledge of scripting and coding, database querying, and web development (e.g. Python, JavaScript, HTML, CSS, and SQL)
Knowledge of ETL and ETL workflows
Experience with AWS. Proficient in using AWS services such as S3, Lambda, EC2, DynamoDB, and Bedrock
Custom API Development. Skilled in dealing with custom APIs, including building and integrating them
Comfortable working with customers and public speaking (there will be some customer / conference travel for this role)
Strong communication skills, including the ability to relate complicated concepts to both non-technical and technical audiences
Experience working in the AI & ML domains is preferred and if this includes working with clients in the Search, Natural Language Understanding or Computer Vision space
Experience in working with Large Language Models (LLMs) through both user interfaces and scripts. Comprehensive understanding of LLM evaluation, development, and maintenance to ensure safety and reliability
Desire to learn continuously about new ideas and concepts in data science
Responsibilities:
Use case discovery
Demo expert
Technical subject matter expert
Prove customer value
Multi-tasking and prioritization
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LLM Engagement Manager
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
Bachelor's degree from an accredited University. Degree in linguistics, data science, or other related fields preferred
Experience Requirements:
Minimum 3 years of project management experience in a professional services or technology organization. Experience delivering LLM or language data services preferred
Other Requirements:
Ability to analyze data, draw insights, and develop client-facing reports
Strong communication skills and ability to manage relationships with internal and external stakeholders
High level of ownership with the ability to thrive in a fast-paced, dynamic environment
Passion for the AI industry and understanding of AI technologies including LLMs
Responsibilities:
Understand client and project objectives to define methodology, job design, guidelines, recruitment requests, and quality management plan
Lead project teams in a matrix environment to ensure end-to-end delivery against project scope, timeline and budget
Provide regular project status reporting, such as productivity, quality, financial health, and other key performance metrics
Manage and escalate risks, and undertake recovery actions as necessary
Provide clear communications to internal and external stakeholders
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Senior Manager Delivery
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
Bachelor's degree in a relevant field (e.g., Computer Science, Data Science, Business Administration) is required. Advanced degree is a plus
Experience Requirements:
5 years minimum senior management experience working in a metrics driven setting
5 years’ experience in a client facing role
10 years minimum experience managing teams and mentoring others, including hiring and managing fulltime and contract staff or consultants
Other Requirements:
Proven track record of successfully delivering AI projects and datasets, with the ability to demonstrate deep SME of data creation, evaluation and annotation processes
Understanding of natural language processing, machine learning, and deep learning techniques
Experience with real-world AI applications or products
Strong project management skills, including project planning, resource allocation, risk management, and problem-solving.
Excellent leadership abilities with experience in managing and developing high-performing teams.
Motivated self-starter that can establish a course of action for self and others and drive initiatives to completion
Ability to identify problems and then analyze, evaluate the relevancy, discover solutions, make recommendations and drive resolution
Demonstrated time management and organizational skills with attention to details
Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization
Results-driven mindset with a strong focus on delivering high-quality projects on time and within budget
Demonstrated ability to adapt to a fast-paced and evolving environment, effectively managing multiple priorities simultaneously
Responsibilities:
Client Engagement
Team management
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Delivery Director
Appen provides high-quality data for AI models and applications, offering data annotation, collection, and LLM training data services.
Education Requirements:
Bachelor's degree in a relevant field (e.g., Computer Science, Data Science, Business Administration) is required. Advanced degree is a plus
Experience Requirements:
5 years minimum senior management experience working in a metrics driven setting
5 years’ experience in a client facing role
10 years minimum experience managing teams and mentoring others, including hiring and managing fulltime and contract staff or consultants
Other Requirements:
Proven track record of successfully delivering AI projects and datasets, with the ability to demonstrate deep SME of data creation, evaluation and annotation processes
Understanding of natural language processing, machine learning, and deep learning techniques
Experience with real-world AI applications or products
Strong project management skills, including project planning, resource allocation, risk management, and problem-solving
Excellent leadership abilities with experience in managing and developing high-performing teams
Motivated self-starter that can establish a course of action for self and others and drive initiatives to completion
Ability to identify problems and then analyze, evaluate the relevancy, discover solutions, make recommendations and drive resolution
Demonstrated time management and organizational skills with attention to details
Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization
Results-driven mindset with a strong focus on delivering high-quality projects on time and within budget
Demonstrated ability to adapt to a fast-paced and evolving environment, effectively managing multiple priorities simultaneously
Responsibilities:
Oversee end-to-end project delivery for Client Delivery Solutions, including but not limited to data creation, evaluation, and annotation projects, ensuring adherence to project timelines, budget, and quality standards
Establish, execute, and adjust delivery strategies in a fast-paced and continuously evolving business environment
Oversee project goals, objectives, and deliverables in collaboration with stakeholders
Lead a team of delivery professionals, providing guidance, mentorship, and support to ensure successful project completion
Regularly communicate updates and status reports to executive management and relevant stakeholders
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