Education Requirements:

• BS or BA degree from an accredited university or equivalent work experience preferred

Experience Requirements:

• 1-2 year of project management experience in a metric-driven setting working in a production, operation, or call center environment is desired. Alternatively, experience in marketing or communication

Other Requirements:

• Experience with stakeholder management in a project-based environment

• Demonstrated efficient time management and organizational skills

• Proficient and experienced in using Excel (create basic formulas, pivot tables, create reports)

• Knowledge of Microsoft Office tools - Word, PowerPoint and Outlook. Ideally, some experience using Salesforce.

• Commitment to quality (being able to follow processes and contribute to their improvements)

• Agility and a service orientated approach

• Ability to pick up new tools and systems quickly

• Can multitask and work even under pressure

• High attention to details to deliver projects with precision and accuracy

• Proficiency in English, with excellent oral and written communication skills

• Able to communicate in other languages is a bonus (especially written communication)

Responsibilities:

• Project Management

• Communication

• Project Administration

• Data analysis