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Shopify Developer

Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.

engineeringonsitePanchkula, INfull-time

Experience Requirements:

  • Shopify theme development using Liquid

  • Proficiency in HTML5, CSS3, JavaScript (ES6+), jQuery

  • Experience with Shopify CLI, Git, and front-end tooling

  • Knowledge of Shopify APIs, Storefront API, and Webhooks

  • Headless commerce frameworks like React, Next.js, or Hydrogen

Other Requirements:

  • Knowledge of REST and GraphQL API

  • Familiarity with performance optimization, SEO, and accessibility

  • Strong debugging and troubleshooting skills

Responsibilities:

  • Develop and customize Shopify themes based on UI/UX mockups

  • Build, integrate, and maintain custom Shopify apps

  • Create and manage headless architectures using JAMstack frameworks

  • Collaborate with designers, backend developers, and marketing teams

  • Ensure responsive, cross-browser-compatible, and SEO-friendly websites

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Project Manager – IT Projects

Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.

operationsonsitePanchkula, INfull-time

Experience Requirements:

  • 3–5 years of experience in IT project management

  • Strong knowledge of Agile, Scrum, or Waterfall methodologies

  • Proven track record of managing cross-functional and multi-vendor project teams

  • Expertise in project planning, execution, tracking, and reporting

  • Hands-on with tools like JIRA, Trello, MS Project, or Asana

Other Requirements:

  • PMP, PRINCE2, or Agile certifications preferred

  • Excellent communication, documentation, and stakeholder management skills

Responsibilities:

  • Define project scope, deliverables, timelines, and budget in alignment with stakeholders

  • Develop detailed project plans with clear milestones and dependencies

  • Conduct kick-off meetings and ensure project alignment across teams

  • Manage daily operations and track project progress across all phases

  • Identify bottlenecks and proactively mitigate delays

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Team Lead – Content

Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.

marketingonsitePanchkula, INfull-time

Experience Requirements:

  • 7+ years of experience in content strategy, writing, or editorial leadership

  • Proven ability to lead and mentor content teams

  • Strong command over SEO best practices and content performance metrics

  • Excellent editing, proofreading, and storytelling skills

  • Ability to balance brand voice, audience relevance, and business goals

Other Requirements:

  • Familiarity with tools like Google Analytics, SEMrush, HubSpot, or similar

  • Strong organizational and project management capabilities

  • Experience in B2B SaaS, IT, or agency environments preferred

Responsibilities:

  • Define and implement a content roadmap aligned with business and marketing objectives

  • Lead, mentor, and manage a team of writers and editors to ensure quality and timely delivery

  • Review, edit, and approve content across blogs, web pages, emails, and more

  • Optimize content to improve organic visibility, CTR, and engagement

  • Work closely with marketing, design, SEO, and product teams to align messaging

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Senior Product Manager II – SearchUnify

Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.

productonsitePanchkula, INfull-time

Experience Requirements:

  • 7–10 years of experience in product management, preferably in enterprise SaaS or AI-based products

  • Strong analytical, strategic thinking, and planning skills

  • Proven experience in Agile/Scrum methodologies and product lifecycle management

  • Excellent communication, collaboration, and stakeholder management abilities

  • Strong understanding of GTM, customer insights, and competitive benchmarking

Other Requirements:

  • Exposure to tools like JIRA, Confluence, Figma, and data visualization platforms

  • Ability to lead cross-functional teams and drive results in matrixed environments

Responsibilities:

  • Define and own the product roadmap using a structured PLM process

  • Conduct market analysis, competitive benchmarking, and customer research

  • Identify growth opportunities through SWOT and feature parity analysis

  • Develop strategic product bundles and GTM offerings with marketing and sales

  • Create detailed user stories, workflows, and UX mockups for sprint delivery

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Product Marketing Manager – SearchUnify

Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.

marketingonsitePanchkula, INfull-time

Experience Requirements:

  • 5–8 years of experience in product or customer marketing, preferably in B2B SaaS

  • Strong expertise in positioning, messaging, and GTM strategy

  • Hands-on experience in event marketing, webinars, and digital campaigns

  • Proven ability to work with sales and product teams for enablement initiatives

  • Excellent written and verbal communication skills

Other Requirements:

  • Familiarity with tools like HubSpot, Salesforce, Google Analytics, and webinar platforms

  • Strong project management, planning, and analytical skills

  • Exposure to marketing automation and performance tracking

Responsibilities:

  • Develop compelling messaging and product positioning for SearchUnify

  • Plan and execute GTM strategies for product launches and enhancements

  • Enable sales teams with collateral, training, and battle cards

  • Conduct competitive analysis to refine positioning and identify opportunities

  • Create product content including one-pagers, explainer videos, and landing pages

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Senior Test Automation Engineer – SearchUnify

Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.

engineeringonsitePanchkula, INfull-time

Experience Requirements:

  • 5–6 years of experience in test automation and QA engineering

  • Proficient in Java for automation scripting

  • Hands-on expertise with frameworks like Selenium, TestNG, Cucumber, Appium, JUnit

  • Experience in API testing using Postman, RestAssured, or Karate

  • Knowledge of performance testing tools such as JMeter or Gatling (nice to have)

Other Requirements:

  • Familiarity with CI/CD tools like Jenkins, GitLab CI, or Azure DevOps

  • Experience with version control systems such as Git or Bitbucket

  • Exposure to cloud platforms (AWS, Azure, GCP) is a plus

  • Excellent problem-solving skills and attention to detail

Responsibilities:

  • Design, develop, and maintain test automation frameworks using Java

  • Build and execute automated scripts for functional, regression, performance, and API testing

  • Collaborate with developers, product managers, and QA teams for comprehensive coverage

  • Identify, log, and manage bugs using JIRA or similar tools

  • Integrate automated tests into CI/CD pipelines

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Senior Customer Success Manager – SearchUnify

Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.

salesonsitePanchkula, INfull-time

Experience Requirements:

  • 7+ years of experience in Customer Success, Sales, or Account Management

  • Strong understanding of B2B SaaS and enterprise support platforms

  • Excellent communication and relationship-building skills

  • Ability to manage renewals, upsell opportunities, and cross-functional coordination

  • Strong problem-solving mindset with experience handling escalations

Other Requirements:

  • Detail-oriented and results-driven, with a customer-first approach

  • Technical background or familiarity with enterprise software preferred

Responsibilities:

  • Act as the primary advocate for assigned accounts ensuring value-driven experience

  • Own and manage account renewals, upselling, and reporting metrics

  • Collaborate with delivery teams to ensure timely implementations

  • Maintain strong customer relationships, driving satisfaction and loyalty

  • Understand client goals and align platform capabilities

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Seller – SearchUnify Sales

Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.

salesonsitePanchkula, INfull-time

Experience Requirements:

  • Enterprise sales experience in SaaS or B2B product environments

  • Strong understanding of US sales cycles and buying behaviors

  • Excellent communication, negotiation, and consultative selling skills

  • Ability to map customer needs to technical solutions

  • Proficiency in CRM tools and sales enablement platforms

Other Requirements:

  • Capability to thrive in night shifts and global time zones

  • Knowledge of AI, enterprise search, or support tech is a plus

Responsibilities:

  • Prospect and generate leads through outbound efforts and networking

  • Engage prospects with a consultative sales approach and positioning SearchUnify

  • Build and nurture relationships with key decision-makers and influencers

  • Define and execute strategic sales plans to meet revenue targets

  • Own the negotiation and closing process ensuring timely deal conversions

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Full-Stack Developer – MERN Stack + Python APIs

Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.

engineeringonsitePanchkula, INfull-time

Experience Requirements:

  • Full-stack development using MongoDB, Express.js, React.js, and Node.js

  • Python-based API development and integration

  • Understanding of RESTful services and microservices architecture

  • Proficient in version control (Git) and collaborative tools

  • Familiarity with Agile methodologies and DevOps practices

Other Requirements:

  • Experience with unit testing, debugging, and performance tuning

  • Strong problem-solving, communication, and documentation skills

Responsibilities:

  • Develop and maintain responsive, high-performance web applications using MERN

  • Design, build, and maintain Python APIs to support application functionality

  • Collaborate with designers and product managers to define technical requirements

  • Write clean, maintainable code following industry best practices

  • Conduct code reviews to ensure performance, scalability, and security

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Digital Marketing Lead – SearchUnify

Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.

marketingonsitePanchkula, INfull-time

Experience Requirements:

  • Proven expertise in SEO, SEM, and PPC campaign management

  • Strong knowledge of content marketing, keyword strategy, and lead generation

  • Hands-on experience with Google Ads, LinkedIn Ads, and Facebook Ads

  • Proficiency in marketing automation platforms such as Marketo or HubSpot

  • Familiarity with Google Analytics and other performance tracking tools

Other Requirements:

  • Excellent understanding of B2B digital funnels and conversion optimization

  • Strong communication and project management capabilities

Responsibilities:

  • Build and execute a data-driven digital strategy to increase visibility

  • Manage SEO and SEM efforts including keyword research and PPC campaigns

  • Collaborate with the content team to drive content marketing

  • Leverage marketing automation tools for lead nurturing and campaigns

  • Oversee SearchUnify's social media presence and brand engagement

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