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Shopify Developer
Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.
Experience Requirements:
Shopify theme development using Liquid
Proficiency in HTML5, CSS3, JavaScript (ES6+), jQuery
Experience with Shopify CLI, Git, and front-end tooling
Knowledge of Shopify APIs, Storefront API, and Webhooks
Headless commerce frameworks like React, Next.js, or Hydrogen
Other Requirements:
Knowledge of REST and GraphQL API
Familiarity with performance optimization, SEO, and accessibility
Strong debugging and troubleshooting skills
Responsibilities:
Develop and customize Shopify themes based on UI/UX mockups
Build, integrate, and maintain custom Shopify apps
Create and manage headless architectures using JAMstack frameworks
Collaborate with designers, backend developers, and marketing teams
Ensure responsive, cross-browser-compatible, and SEO-friendly websites
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Project Manager – IT Projects
Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.
Experience Requirements:
3–5 years of experience in IT project management
Strong knowledge of Agile, Scrum, or Waterfall methodologies
Proven track record of managing cross-functional and multi-vendor project teams
Expertise in project planning, execution, tracking, and reporting
Hands-on with tools like JIRA, Trello, MS Project, or Asana
Other Requirements:
PMP, PRINCE2, or Agile certifications preferred
Excellent communication, documentation, and stakeholder management skills
Responsibilities:
Define project scope, deliverables, timelines, and budget in alignment with stakeholders
Develop detailed project plans with clear milestones and dependencies
Conduct kick-off meetings and ensure project alignment across teams
Manage daily operations and track project progress across all phases
Identify bottlenecks and proactively mitigate delays
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Team Lead – Content
Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.
Experience Requirements:
7+ years of experience in content strategy, writing, or editorial leadership
Proven ability to lead and mentor content teams
Strong command over SEO best practices and content performance metrics
Excellent editing, proofreading, and storytelling skills
Ability to balance brand voice, audience relevance, and business goals
Other Requirements:
Familiarity with tools like Google Analytics, SEMrush, HubSpot, or similar
Strong organizational and project management capabilities
Experience in B2B SaaS, IT, or agency environments preferred
Responsibilities:
Define and implement a content roadmap aligned with business and marketing objectives
Lead, mentor, and manage a team of writers and editors to ensure quality and timely delivery
Review, edit, and approve content across blogs, web pages, emails, and more
Optimize content to improve organic visibility, CTR, and engagement
Work closely with marketing, design, SEO, and product teams to align messaging
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Senior Product Manager II – SearchUnify
Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.
Experience Requirements:
7–10 years of experience in product management, preferably in enterprise SaaS or AI-based products
Strong analytical, strategic thinking, and planning skills
Proven experience in Agile/Scrum methodologies and product lifecycle management
Excellent communication, collaboration, and stakeholder management abilities
Strong understanding of GTM, customer insights, and competitive benchmarking
Other Requirements:
Exposure to tools like JIRA, Confluence, Figma, and data visualization platforms
Ability to lead cross-functional teams and drive results in matrixed environments
Responsibilities:
Define and own the product roadmap using a structured PLM process
Conduct market analysis, competitive benchmarking, and customer research
Identify growth opportunities through SWOT and feature parity analysis
Develop strategic product bundles and GTM offerings with marketing and sales
Create detailed user stories, workflows, and UX mockups for sprint delivery
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Product Marketing Manager – SearchUnify
Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.
Experience Requirements:
5–8 years of experience in product or customer marketing, preferably in B2B SaaS
Strong expertise in positioning, messaging, and GTM strategy
Hands-on experience in event marketing, webinars, and digital campaigns
Proven ability to work with sales and product teams for enablement initiatives
Excellent written and verbal communication skills
Other Requirements:
Familiarity with tools like HubSpot, Salesforce, Google Analytics, and webinar platforms
Strong project management, planning, and analytical skills
Exposure to marketing automation and performance tracking
Responsibilities:
Develop compelling messaging and product positioning for SearchUnify
Plan and execute GTM strategies for product launches and enhancements
Enable sales teams with collateral, training, and battle cards
Conduct competitive analysis to refine positioning and identify opportunities
Create product content including one-pagers, explainer videos, and landing pages
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Senior Test Automation Engineer – SearchUnify
Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.
Experience Requirements:
5–6 years of experience in test automation and QA engineering
Proficient in Java for automation scripting
Hands-on expertise with frameworks like Selenium, TestNG, Cucumber, Appium, JUnit
Experience in API testing using Postman, RestAssured, or Karate
Knowledge of performance testing tools such as JMeter or Gatling (nice to have)
Other Requirements:
Familiarity with CI/CD tools like Jenkins, GitLab CI, or Azure DevOps
Experience with version control systems such as Git or Bitbucket
Exposure to cloud platforms (AWS, Azure, GCP) is a plus
Excellent problem-solving skills and attention to detail
Responsibilities:
Design, develop, and maintain test automation frameworks using Java
Build and execute automated scripts for functional, regression, performance, and API testing
Collaborate with developers, product managers, and QA teams for comprehensive coverage
Identify, log, and manage bugs using JIRA or similar tools
Integrate automated tests into CI/CD pipelines
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Senior Customer Success Manager – SearchUnify
Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.
Experience Requirements:
7+ years of experience in Customer Success, Sales, or Account Management
Strong understanding of B2B SaaS and enterprise support platforms
Excellent communication and relationship-building skills
Ability to manage renewals, upsell opportunities, and cross-functional coordination
Strong problem-solving mindset with experience handling escalations
Other Requirements:
Detail-oriented and results-driven, with a customer-first approach
Technical background or familiarity with enterprise software preferred
Responsibilities:
Act as the primary advocate for assigned accounts ensuring value-driven experience
Own and manage account renewals, upselling, and reporting metrics
Collaborate with delivery teams to ensure timely implementations
Maintain strong customer relationships, driving satisfaction and loyalty
Understand client goals and align platform capabilities
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Seller – SearchUnify Sales
Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.
Experience Requirements:
Enterprise sales experience in SaaS or B2B product environments
Strong understanding of US sales cycles and buying behaviors
Excellent communication, negotiation, and consultative selling skills
Ability to map customer needs to technical solutions
Proficiency in CRM tools and sales enablement platforms
Other Requirements:
Capability to thrive in night shifts and global time zones
Knowledge of AI, enterprise search, or support tech is a plus
Responsibilities:
Prospect and generate leads through outbound efforts and networking
Engage prospects with a consultative sales approach and positioning SearchUnify
Build and nurture relationships with key decision-makers and influencers
Define and execute strategic sales plans to meet revenue targets
Own the negotiation and closing process ensuring timely deal conversions
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Full-Stack Developer – MERN Stack + Python APIs
Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.
Experience Requirements:
Full-stack development using MongoDB, Express.js, React.js, and Node.js
Python-based API development and integration
Understanding of RESTful services and microservices architecture
Proficient in version control (Git) and collaborative tools
Familiarity with Agile methodologies and DevOps practices
Other Requirements:
Experience with unit testing, debugging, and performance tuning
Strong problem-solving, communication, and documentation skills
Responsibilities:
Develop and maintain responsive, high-performance web applications using MERN
Design, build, and maintain Python APIs to support application functionality
Collaborate with designers and product managers to define technical requirements
Write clean, maintainable code following industry best practices
Conduct code reviews to ensure performance, scalability, and security
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Digital Marketing Lead – SearchUnify
Optimize enterprise customer support with autonomous AI agents that resolve issues, unify disparate data, and improve CSAT for global support and IT teams.
Experience Requirements:
Proven expertise in SEO, SEM, and PPC campaign management
Strong knowledge of content marketing, keyword strategy, and lead generation
Hands-on experience with Google Ads, LinkedIn Ads, and Facebook Ads
Proficiency in marketing automation platforms such as Marketo or HubSpot
Familiarity with Google Analytics and other performance tracking tools
Other Requirements:
Excellent understanding of B2B digital funnels and conversion optimization
Strong communication and project management capabilities
Responsibilities:
Build and execute a data-driven digital strategy to increase visibility
Manage SEO and SEM efforts including keyword research and PPC campaigns
Collaborate with the content team to drive content marketing
Leverage marketing automation tools for lead nurturing and campaigns
Oversee SearchUnify's social media presence and brand engagement
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