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Bryj

Customer Success Manager

Bryj provides AI-powered marketing solutions, including ChatROI for ad optimization, no-code mobile app development, and mobile notification tools, focusing on maximizing ROI and improving marketing productivity.

operationshybridLisbon, PTfull-time

Benefits:

  • Values-based culture: Care, Integrity, Simplicity, Joy, and Boldness.

  • Learn and grow. Work alongside growth mindsets that embrace continuous learning.

  • Enjoy the journey alongside teammates striving to be world-class in every way.

  • We’re a global company with a diverse team that speaks over 25 languages

Education Requirements:

  • A bachelor’s degree in a relevant field such as Business, Computer Science, Software Engineering, Information Technology, or a related discipline

Experience Requirements:

  • At least 5 years of experience as a Project Coordinator, Project Manager, Account Manager, and / or Customer Success Manager (CSM) in technology-related businesses

  • Specific experience leading large, global company customer relationships.

  • Familiarity or expertise with mobile application development, website creation and app stores.

  • Experience working within an agile framework and scrum methodology (working with cross functional teams in sprint formats).

  • Certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) a plus

Other Requirements:

  • Excellent communication skills (both verbal and written) in English. Native French speakers are a plus.

  • Experience working with Jira, Confluence, Monday.com, Microsoft 365 or similar

Responsibilities:

  • Manage the customer relationship, account and projects that guide and ensure customer’s mobile (digital) strategy, mobile application development & publication, and value-creating deliverables (e.g., customer return on investment – ROI) which include: High performing mobile apps, Connected & integrated apps, Tagged apps and data flow, Campaign, audience and notification program setup and usage, Customer Rhythm of Business (ROB) and reporting

  • Work closely with all cross functional teams including Technical Business Analysts, Scrum Masters, UX designers, Developers, and QA engineers to deliver high-performing, scalable, and maintainable mobile apps that meet functional requirements and solve business challenges communicated by customers.

  • Dedicate time and care to deliver professionally written customer communication, as well as verbal communication via conference calls.

  • Regularly communicate and push-forward the status of all project related tasks.

  • Work with a spirit of collaboration and respect with internal and external teams to ensure a positive work environment is fostered. Deliver high CSAT (customer satisfaction) and NPS (net promotion score) results. Assist achieving retention, expansion, and renewal targets

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n8n

Senior Software Engineer (AI team) | Europe Remote

n8n is an open-source, AI-native workflow automation platform for technical teams, offering various integrations and flexible pricing.

engineeringremoteLondon, GBBarcelona, ESBerlin, DEAmsterdam, NLLisbon, PTfull-time

Benefits:

  • Competitive compensation

  • Ownership

  • Work/life balance

  • Career growth

  • A passionate team

Experience Requirements:

  • Strong proficiency in Node.js, Typescript

  • Strong interest in the AI space

  • Experience in consuming RESTful and GraphQL APIs

  • Solid skills in relational database design, SQL programming

Other Requirements:

  • Biased for action and desire to deliver value to users and customers

  • Bonus points

Responsibilities:

  • Join our AI team

  • Build reliable AI Applications

  • Consume RESTful and GraphQL APIs

  • Solid skills in relational database design

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n8n

Join our Talent Community | Berlin or Europe remote

n8n is an open-source, AI-native workflow automation platform for technical teams, offering various integrations and flexible pricing.

salesremoteBarcelona, ESBerlin, DEAmsterdam, NLLisbon, PTfull-time

Benefits:

  • Competitive compensation and equity package

  • Work/life balance

  • Career growth

  • A passionate team

  • Transparency

Experience Requirements:

  • Strong drive towards our product

  • Background in startups and/or hyper-scale organizations

  • Humbleness and low ego

  • Ambitious and a team player

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