Benefits:

• Competitive compensation and performance bonus scheme

• Employee enablement, global team, trust and recognition culture

• Comprehensive health plans, flexible work, generous paid leaves

Benefits:

• Competitive compensation and performance bonus scheme

• Employee enablement, global team, trust and recognition culture

• Comprehensive health plans, flexible work, generous paid leaves

Benefits:

• Competitive compensation and performance bonus scheme

• Employee enablement, global team, trust and recognition culture

• Comprehensive health plans, flexible work, generous paid leaves

Benefits:

• Competitive compensation and performance bonus scheme

• Employee enablement, global team, trust and recognition culture

• Comprehensive health plans, flexible work, generous paid leaves

Benefits:

• Competitive compensation and performance bonus scheme

• Employee enablement, global team, trust and recognition culture

• Comprehensive health plans, flexible work, generous paid leaves

Experience Requirements:

• 10 YOE

Other Requirements:

• Can start immediately

Benefits:

• Monthly allowance

• ELSA Speak 3 months Account

• Internship certification

• Working with seniors in real projects

• Company Happy Hour and other company internal activities

Other Requirements:

• Proficient in using common computer/technology applications

• Have a flexible, resilient, and positive can-do attitude

• Demonstrates effective communication

• Meticulous, good organizational skills, with an ability to prioritize important tasks

• Good command of English/Chinese

• Have an understanding of English teaching methodologies and techniques is a plus

Responsibilities:

• Support to operate workshops and competitions for teachers/end users

• Update our internal database regarding information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion and compliance with company regulations

• Follow up with internal teams to ensure customers’ technical issues are resolved

• Contribute to the development of short term engagement plans/goals to ensure a high engagement rate of trial clients

• Assists learners during the use and application of specific curriculum and ELSA software that enhances their learning experience

Benefits:

• 100% Remote Culture

• Performance-based Year-End Bonus

• Wellness Allowance

• Time Off: 20 days/year, in addition to Vietnam holidays

• MacBook Provided

Education Requirements:

• Bachelor’s degree in Computer Science, Engineering, or equivalent

Experience Requirements:

• 3+ years of experience in a Data Engineer/Software Engineer role

Other Requirements:

• Experience with relational SQL and NoSQL databases, including MySQL, MongoDB

• Proficiency in programming languages such as Python, SQL, or Scala

• Experience with ETL/ELT framework

• Experience with Airflow, Prefect

• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud)

• Familiar with data visualization tools (e.g. Power BI, Looker, etc.)

• Software engineering skills, Git

Responsibilities:

• Design, develop, and maintain robust ETL pipelines to extract, transform, and load data from various sources.

• Set up and manage data infrastructure, including databases, data warehouses, and data lakes.

• Continuously improve data engineering processes and tools.

• Monitor data quality and integrity

• Implement scaling and sharding strategies for our databases to handle increasing data volumes. Optimize and scale data storage solutions to handle large volumes of data efficiently.

Benefits:

• 100% Remote Culture

• Performance-based Year-End Bonus

• Wellness Allowance

• Time Off: 20 days/year, in addition to Vietnam holidays

• MacBook Provided

Education Requirements:

• A Bachelor’s degree in Computer Science, Engineering, or equivalent

Experience Requirements:

• 10+ years of experience in software development, including at least 5 years in a leadership role with direct and indirect reports

Other Requirements:

• High level experience in AI/ML fundamentals and up-to-date knowledge of AI/ML technologies and their trends

• In-depth knowledge of software development methodologies, tools, and technologies

• Strong experience and knowledge in SaaS

• Excellent communication skills, both verbal and written in English and Vietnamese

• Strong leadership and team-building abilities

Responsibilities:

• Lead a team of engineering leaders and individual contributors, organizing resources against product areas and providing direction and performance management.

• Provide technical direction to the teams, including the identification and application of modern technologies and design patterns with an emphasis on scalability, data and AI.

• Apply agile development practices, collaborating closely with Product Management, QA, and DevOps to rapidly deliver high value features.

• Partner with Customer Support and Success to understand customer concerns and guide the teams to continuously improve.

• Lead the effort in sizing large feature development as part of the quarterly planning process

Benefits:

• 100% Remote Culture

• Performance-based Year-End Bonus

• Wellness Allowance

• Time Off: 20 days/year, in addition to Vietnam holidays

• MacBook Provided

Experience Requirements:

• 2+ years of experience of development

Other Requirements:

• Stack: Javascript, Typescript, React, Node JS

• Skills/Knowledge: Proficiency with JavaScript frameworks, knowledge of non-relational database systems, advanced troubleshooting skills, high-level project management skills

• High Preference: Preference toward team members that have key experience in Shopify’s architecture such as Polaris, APIs and extension tools

• Qualities: Willing to roll up their sleeves and just get things set up and done on a routine basis.

• Global: Exposure to companies with a global, distributed workforce of employees and contractors.

• Proficient in English

• Able to work remotely

Responsibilities:

• Meeting with the engineering and product team to define the scope and scale of software projects.

• Designing and enhancing software system architecture.

• Designing and implementing scalable web services, applications, and APIs.

• Developing and maintaining internal software tools.

• Writing low-level and high-level code.

Benefits:

• 100% Remote Culture

• Performance-based Year-End Bonus

• Wellness Allowance

• Time Off: 20 days/year, in addition to Vietnam holidays

• MacBook Provided

Education Requirements:

• Bachelor’s or Master’s degree in Design

Experience Requirements:

• At least 3+ years of professional experience in UI Design

Other Requirements:

• A portfolio showcasing excellence in interaction design, visual design

• Proficiency in Figma

• Strong expertise in the Adobe Creative Suite

• Strong English skills

• Good time management skills

• A meticulous eye for detail

• Demonstrated experience designing for SaaS/PaaS products

• Hands-on experience building and applying design systems

• Deep understanding of user-centered design principles

Responsibilities:

• Craft user interfaces for our products with a strong emphasis on delivering seamless and engaging user experiences while adhering to established design systems.

• Create, maintain, and enhance design system components to ensure consistency and scalability across all products.

• Design graphic illustrations, icons, and AI-generated images that align with our product’s style and the overall design system.

• Develop high-quality mockups and prototypes to communicate user flows, interactions, and proof of concepts effectively.

• Partner with Product Managers and engineering teams throughout the development cycle to ensure design requirements are clearly defined and implemented

Benefits:

• 100% Remote Culture

• Performance-based Year-End Bonus

• Wellness Allowance

• Time Off: 20 days/year, in addition to Vietnam holidays

• MacBook Provided

Experience Requirements:

• 2-4 years of experience

Other Requirements:

• Understanding of type safety principles

• In-depth knowledge of programming paradigms

• Experience with Amazon Web Services or other cloud-based platforms

• Experience with React, Vue or other front-end technologies

• Experience with Node.js, Express.js or other JavaScript-based technologies

• Experience working in an Agile-based project management framework

• Effective communication skills

Responsibilities:

• Coding: Write clean, maintainable, and efficient code.

• Design: Participate in the design and architecture of software solutions.

• Testing: Implement and run tests to ensure code quality.

• Documentation: Document code, processes, and designs clearly and comprehensively.

• Maintenance: Maintain and update existing software applications.

Benefits:

• 100% Remote Culture

• Performance-based Year-End Bonus

• Wellness Allowance

• Time Off: 20 days/year, in addition to Vietnam holidays

• MacBook Provided

Experience Requirements:

• At least 1+ years of customer support experience in a software product company

Other Requirements:

• You enjoy solving problems.

• You love taking on challenges.

• You don’t get flustered easily.

• You like helping people.

• You pay attention to the details.

• You think on your feet.

• You are motivated and driven.

• IELTS > 6

Responsibilities:

• Responding to inquiries via live chat and calls.

• Owning your customer’s enquiry from initial live chat to diagnosing the customer’s problem and updating the customer throughout.

• Collaborating with product teams to pinpoint issues and providing insightful opinions on potential solutions based on diverse customer feedback.

• Developing an in-depth understanding of AppHub’s core app functionalities and capabilities to become a knowledge resource

Benefits:

• Competitive compensation

• Work remotely from anywhere

• Opportunities to move laterally within a team and grow rapidly

• Paid time off and flexible leave policy

• A "no boss" culture that empowers you to take ownership and initiative for results, with overcommunication, candid feedback and a results-driven culture. Take a look at our [culture document](https://www.notion.so/fireflies/Culture-Employee-Value-Proposition-780ae904ede24bc792c088c4495f599f). You're data-driven and customer-focused. You value fast & incremental engineering cycles. You maintain design excellence and minimize complexity. You measure your results & automate when possible. You get 10% better at something every week. You have an internal compass and take accountability & initiative. We value overcommunication, candid feedback and a results-driven culture. Flexible working hours to fit your lifestyle. LGBTQ+ friendly. Fun international offsite to connect and recharge. Tech reimbursements to support your work

Experience Requirements:

• Meaningful time spent as a Senior engineer or higher

• Passion for productivity tools and supporting power users

• You have the raw intellectual horsepower and the ability to learn quickly

• You contribute to open source (share your GitHub)

• You have experience working on apps that have supported 10,000+ concurrent users

Other Requirements:

• You can design and build scalable infrastructure

• You have experience with real-time apps that use something like OT or CRDT ([ref](https://www.figma.com/blog/how-figmas-multiplayer-technology-works/))

• You understand sound architecture principles and can build end-to-end

Responsibilities:

• You'll be expected to work directly on our product.

• We expect you to write well-architected, tested, secure, and scalable code as part of a team of a few other engineers.

• You'll have a lot of autonomy over your schedule and you'll work together with product managers, designers, and front-end engineers to solve common goals

Benefits:

• Competitive salary and many benefits

• health insurance

• flexible hybrid working mode

• Beautiful office in HCMC with many entertainment options (game console, foosball, ping pong, gym, etc.) and unlimited coffee & snacks

Experience Requirements:

• 3+ years of experience in web-based software testing

Other Requirements:

• Strong computer science foundation and knowledge of SDLC

• Excellent interpersonal and independent working skills

• Strong critical thinking and problem-solving skills

• Demonstrated expertise in developing and implementing automated testing frameworks and tools

Responsibilities:

• Own the testing strategy and define test plans for each software release

• Manage and organize tasks within a release cycle, provide thorough estimation of the QA team’s effort

• Lead other QAs to develop, maintain and execute testing for our product features during development cycles and releases

• Contributing to the coordination and definition of the test strategy aligned with the project plans.

• Possess a strong mindset for analyzing requirements and preventing high-impact issues throughout each development and release cycle.

Benefits:

• Competitive salary and many benefits

• health insurance

• flexible hybrid working mode

• Beautiful office in HCMC with many entertainment options (game console, foosball, ping pong, gym, etc.) and unlimited coffee & snacks

Experience Requirements:

• 1+ year of experience in relevant product roles

Other Requirements:

• Bold, creative, and aggressive thinker

• Strong critical thinking and problem-solving skills

• Strong English communication skills

• knowledge of UI UX design and mockup tools like Figma, Sketch

• experience working with Jira and running design sprints

• experience with product analytics tools such as Mixpanel, Log Rocket…

Responsibilities:

• Perform market research and competitor analysis

• Define product metrics, work with dev to set up, track and analyze usage data

• Engage with users, gather their feedback, conduct user interviews

• Work with the Head of Product to define features based on product roadmap

• Design and document feature specs and work with designers to create mockups