Watermelon
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About
Watermelon is an AI customer service tool that uses GPT-4o to build chatbots in minutes. It integrates with websites and social media, automating frequently asked questions to reduce wait times and workload. The platform offers various features, including a chatbot builder, chat widget, analytics, and inbox for collaboration. Pricing plans range from Basic to Enterprise, with options for different chat volumes and features like website/document crawlers, API access, and a Customer Success Manager.
Platform
Features
• zapier integration
• website crawler
• website chat widget
• chatbot memory
• basic analytics
• view chat history
• whatsapp, facebook messenger, instagram, integrations
• gpt-4o chatbot
FAQs
How do the conversation bundles work?
Choose a subscription that fits your needs, then select a conversation bundle based on your expected monthly conversations. If you reach the bundle limit, your chatbots will become inactive until you upgrade.
Is there a channel limit?
No, there's no limit. Connect as many as you need (Facebook Messenger, WhatsApp, website live chat, etc.).
Why use multiple chatbots?
Multiple chatbots are useful for different brands, teams, departments (marketing and customer service), or languages.
Pricing Plans
Basic
€106.00 / Per month, billed annually• GPT-4o Chatbot
• Website chat widget
• WhatsApp, Facebook Messenger, Instagram
• Zapier integration
• View chat history
• Basic analytics
• Chatbot memory
Premium
€215.00 / Per month, billed annually• All from Basic, plus: Website crawler Document scraper Shared inbox Human handoff Feedback module API Access
Business
€430.00 / Per month, billed annually• All from Premium, plus: Javascript rendering in website crawler AI Actions / AI integrations AI Search Remove 'Powered by Watermelon' Customer Success Manager
Enterprise
€1650.00 / Per month, billed annually• All from Business, plus: Enterprise level onboarding Completely customizable plan limits SLA’s Dedicated Customer Success Manager Pay per invoice
Job Opportunities
Growth Marketeer
Watermelon's AI-powered chatbots automate customer service, integrating with websites and social media for efficient support.
Benefits:
Pension scheme
Macbook Pro
Noise cancelling headphones
4K screen
In office lunch
Education Requirements:
HBO work and thinking level, preferably with a degree in Marketing and/or Communication
Experience Requirements:
1-3 years of experience in a similar role
Other Requirements:
Data-driven and familiar with AI, practical experience with AI tools like ChatGPT
Proficient in Dutch and English (written and spoken)
Strong analytical skills and attention to detail
Creative thinker able to suggest innovative ideas
Responsibilities:
Monitor, adjust, report on marketing campaign effectiveness
Create and manage content for different channels
Track and analyze website traffic and lead conversion rates
Manage email marketing and social media campaigns
Create SEO-optimized content (blog posts, case studies, etc.)
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Senior Backend Developer
Watermelon's AI-powered chatbots automate customer service, integrating with websites and social media for efficient support.
Benefits:
Flexible remote work policy
Travel allowance
Pension plan
Budget for personal development
25 vacation days
Education Requirements:
Bachelor's degree (Computer Science)
Experience Requirements:
5+ years of experience as a Back-End Developer
Experience in a B2B SaaS environment
Other Requirements:
Experience with Go, Python, and some PHP
Proficient in English
Front-End experience is a plus
Open-minded and eager to learn
Enthusiastic about working in an international environment
Responsibilities:
Integrating APIs and working with various microservices
Operating in a fast-paced CI/CD environment
Working in GitHub and writing automated tests
Assisting colleagues through pull requests and code reviews
Monitoring platform performance
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Open application (Also freelance)
Watermelon's AI-powered chatbots automate customer service, integrating with websites and social media for efficient support.
Benefits:
Freelance or employment contract for 32-40 hours per week
Work from the city centre of Utrecht, with a hybrid working policy
Join us on international exhibitions and fairs
Get paid for every hour you work
Experience Requirements:
This is not your first job or first freelancer experience
You know how to work hard but also understand the need to chill
Other Requirements:
Enthusiastic about the product and Generative AI
Show more details
Ratings & Reviews
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