Upheal
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About
Upheal is an AI-powered platform designed for therapists, psychiatrists, and coaches to streamline their workflow and improve client outcomes. It offers AI-generated progress notes, treatment plans, session analytics, and scheduling features. Upheal integrates with various EHRs and telehealth platforms, ensuring data security and privacy compliance with HIPAA, PHIPA, PIPEDA, and GDPR. It's available on a freemium model with various pricing tiers catering to individual practitioners and group practices. The platform supports multiple note types (SOAP, DAP, GIRP, BIRP, EMDR), languages, and therapy formats.
Platform
Task
Features
• hipaa compliant
• integration
• scheduling
• smart session analytics
• treatment plans & goals
• note customization
• ai progress notes
• phipa compliant, pipeda compliant, gdpr compliant, soc2 compliant
FAQs
Is it safe to use AI progress notes?
Yes. AI progress notes complement the work of mental health professionals allowing them to focus on the human aspects of intervention; being attuned and present. In addition, Upheal works with a secure infrastructure provider and according to strict security and privacy guidelines that are continuously monitored and updated according to HIPAA, PHIPA, PHIPEDA, GDPR, SOC2, and other regulations.
Do you offer a client consent form?
Yes, we do. Upheal handles sensitive personal information so mental health professionals need to collect client consent before holding sessions. You can use our consent collection template and delegate consent collection to us. Any client whose data enters Upheal must agree to this, even if you only use the audio recorder or upload recordings from sessions held in person or on other platforms. We take privacy very seriously.
Is Upheal free to use? And is there a referral program?
Yes, you can create session notes for free with Upheal. While we start you out on a 14-day trial of our most advanced paid plan, our Free plan still lets you generate notes — as many as you want, for as long as you want. We don’t rush you to adopt technology before you’re comfortable, despite AI processing costs being high. And if you’re enjoying Upheal, you can earn bonuses and get discounts for other providers with our referral program.
Will Upheal work with my EHR?
Absolutely. You can capture online sessions without even leaving your EHR. Our extension works with any telehealth or video-calling platform. You can also capture audio during in-person sessions or choose to upload audio recordings manually. Either way, it’s easy to copy-paste the note content to your EHR.
Are you trying to create an AI therapist?
No, we are not. Our goal is to support the therapist in the work that they do and provide better life balance with AI-powered automation. We do a limited amount of data training for specific scenarios like medication and name recognition, prompt evaluation, or to test the accuracy of our notes. Clients have the option to participate or decline in the sharing of their data for improvements to the Upheal app.
How do you make sure that client data stays private?
We respect the ethics of the therapy process, including following strict privacy protocols. Though we need to process private session content to be able to create customized and insurance-ready notes, we delete all audio recordings by default and have several organizational, infrastructural, and technical layers of protection. We follow the best security and privacy principles set by the SOC2 framework and have passed certification by an independent auditor.
Pricing Plans
Free
Free Plan• Unlimited notes
• Notes from dictated or text summaries
• Manually upload session recordings
• Upheal video calls without AI
Starter
$"35.00 / annually• Unlimited notes
• SOAP, DAP, and Intake notes
• Capture any EHR or online call
• Audio record in-person sessions
Premium
$"70.00 / annually• Unlimited notes
• All note types
• Treatment plans with SMART goals
• Custom AI edits to notes
• Summaries for clients
Unlimited
$"106.00 / annually• Unlimited notes
• Upheal video calls with seamless AI notes and analytics
• Priority support for questions and technical needs
Job Opportunities
Senior/Lead Product Designer
AI-powered platform for mental health professionals offering progress notes, treatment plans, session analytics, and scheduling, ensuring HIPAA compliance.
Benefits:
Work for a company with an impactful mission
Early-stage startup, plenty of opportunities to grow and develop
Flexibility with remote work
Compensation includes equity
Experience Requirements:
7+ years of experience as a product designer
Other Requirements:
Expertise in Figma
Strong UX research skills
Comfortable working in a fast-paced startup environment
Excellent communication skills
Responsibilities:
Lead the end-to-end design process
Drive the design of key product initiatives
Cultivate a deep empathy for users
Analyze user feedback and data to iterate and improve designs
Mentor and guide fellow designers
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Backend Engineer
AI-powered platform for mental health professionals offering progress notes, treatment plans, session analytics, and scheduling, ensuring HIPAA compliance.
Benefits:
Work for a company with an impactful mission
Early-stage startup, plenty of opportunities to grow and develop
Flexibility with remote work
Compensation includes equity
Experience Requirements:
Proficient backend engineer with a proven track record
Other Requirements:
Assertive and proactive in identifying and solving problems
Top-tier communication skills
Adept at making fast decisions
Get-things-done attitude
Persistence and resilience
Responsibilities:
Design, develop, and maintain highly scalable and performant backend services
Own the development and maintenance of secure and reliable APIs
Monitor and optimize backend performance
Collaborate in a cross-platform team
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Data Scientist
AI-powered platform for mental health professionals offering progress notes, treatment plans, session analytics, and scheduling, ensuring HIPAA compliance.
Benefits:
Work for a company with an impactful mission
Early-stage startup, plenty of opportunities to grow and develop
Flexibility with remote work
Compensation includes equity
Education Requirements:
Master’s degree in Computer Science or another relevant field
Experience Requirements:
Proven experience in building end-to-end complex AI-based systems
Other Requirements:
Strong software development skills and attention to detail when building modular code in Python
Responsibilities:
Design, develop, and implement end-to-end AI solutions
Research, prototype, and apply the latest discoveries and methods in AI
Make a significant impact on our product
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