Synthflow
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About
Synthflow is an AI phone call platform that automates customer interactions with customizable AI voice assistants. It manages outbound and inbound calls for tasks like lead qualification, customer support, and appointment scheduling. With no-code tools, flexible deployment options, and integrations with platforms like Zapier, HubSpot, and GoHighLevel, Synthflow enhances engagement and streamlines communication. It uses advanced voice synthesis to deliver natural, lifelike conversations in multiple languages. The platform offers enterprise-grade features like custom models, unlimited call handling, voice cloning, and robust infrastructure, ensuring security and compliance with standards like SOC 2, HIPAA, and GDPR.
Platform
Task
Features
• no-code builder
• voice api
• telephony included for numbers bought via synthflow
• deepgram-based speech-to-text transcription
• transcription api
• openai gpt 4o-based llm
• tested voices in 10+ languages
• custom workflows & actions
FAQs
How does Synthflow work as an AI phone call platform?
Synthflow AI automates customer interactions with customizable AI voice assistants. It manages outbound (proactive outreach) and inbound (responsive) calls for tasks like lead qualification, customer support, and appointment scheduling.
Can AI make phone calls?
Yes, AI can make phone calls through use of AI voice agents. These advanced AI-powered phone agents can autonomously handle phone conversations, following scripts and responding just like human agents.
Is Expertise Required for Quality Prompts?
No, you don't need to be an expert in prompting. We provide templates to help you get started, and our AI agents are designed to be flexible with various types of prompts, offering a natural conversation experience.
Can I Set Up Automations with Your Service?
Yes, you can create automations and workflows using third-party tools like Zapier. You can set up triggers and actions, and our AI agent will execute those reliably, offering a natural conversation experience.
How Do I Get a Phone Number from You?
You need to have a Twilio account. Please bring your account IDs so you can purchase and get started with a number.
Is Using This AI for Unauthorized Calls Considered Illegal?
While Synthflow cannot provide legal advice, we recommend consulting with a legal professional to understand the specific rules and regulations applicable to using Synthflow AI. However, it is treated as a robocall.
Can I Access Call Transcripts and Recordings?
Yes, call transcripts and recordings are available for retrieval via API, Zapier, Hubspot or GoHighLevel.
How does the AI assistant deliver human-like voice interactions and handle multiple languages?
Our AI uses advanced voice synthesis to deliver natural, lifelike conversations in multiple languages, including English, Spanish, German, Portuguese, and French, ensuring customers experience engaging and personal interactions globally.
How does the AI handle call management and post-call actions?
The AI automates inbound and outbound calls, efficiently managing large volumes and ensuring smooth, professional call handling. After-call actions, such as sending scheduling links or follow-up messages, can also be configured.
How does sentiment analysis improve customer service, and what if AI can't answer?
Sentiment analysis detects customer emotions during calls, enabling the AI to adapt its responses, which improves service quality and customer satisfaction. If the AI can't handle a query, it can seamlessly transfer the call to a human agent.
What enterprise-grade features does the AI assistant offer?
The AI offers custom models, unlimited call handling, voice cloning for personalized interactions, and robust infrastructure to support numerous simultaneous calls.
How Secure is the Data Managed by Synthflow?
We prioritize data security with encryption and compliance with international standards to protect all your communications and customer information.
What are use cases of AI voice agent?
AI voice agents are used for tasks like AI receptionists, front desk assistants, concierges, and AI answering services. They manage customer inquiries, schedule appointments, provide information, and streamline customer service operations.
Pricing Plans
Starter
$29.00 / /mo• 50 mins
• 5 Concurrent Calls
• Voice API, LLM, transcriber costs
• Unlimited Assistants
• API & Integrations
• Real-Time Booking, Human Transfer & More Actions
• Voice AI Courses & Community Support
Pro
$375.00 / /mo• 2,000 mins, then $0.13/min
• 25 Concurrent Calls
• 8,000 Custom Workflows
• Everything in Starter
• Workflow Builder
• Team Access
• Support via Ticketing
Growth
$750.00 / /mo• 4,000 mins, then $0.12/min
• 50 Concurrent Calls
• 42,000 Custom Workflows
• 25 Subaccounts
• Everything in Pro
• Rebilling
• Access to New Features
• Support via Ticketing
Agency
$1250.00 / /mo• 6,000 mins, then $0.12/min
• 80 Concurrent Calls
• 100,000 Custom Workflows
• Unlimited Subaccounts
• White Label Platform
• 30-Day Onboarding & Private Slack Channel
• Support via Ticketing
Enterprise
$0.08• Volume-based Price, as low as $0.08/min
• SIP Trunk Integration
• Guaranteed Uptime (SLA)
• Custom Integrations
• 200+ Concurrent Calls
• Compliance (SOC2, HIPAA, GDPR)
• Solution Architect
• Enterprise Onboarding, Training, Support
Job Opportunities
Account Executive (US Remote)
Synthflow is an AI phone call platform using AI voice agents for customer interactions, lead qualification, and appointment scheduling. It offers no-code tools and integrates with platforms like Zapier and HubSpot.
Benefits:
Offers Equity
Offers Commission
Commission uncapped
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