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Roojoom

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About

Roojoom is an AI-based journey orchestration platform that uses AI engines to drive individual customer journeys towards business goals. It offers solutions for user success, customer engagement, and customer service, continuously optimizing journeys across engagement channels. The platform features AI-based journey logic, omni-channel multi-session journeys, and auto-generated UX. Roojoom boasts rapid return on investment, quick launch, easy integration, and KPI lift within weeks. It's used by large service providers and has been recognized by Gartner as a Cool Vendor.

Platform
Web
Keywords
personalizationaicustomer engagementcustomer service
Task
customer journey orchestration

Features

ai-based journey logic

omni-channel multi-session journeys

continuous from start to finish

auto-generated ux, coding-free

Job Opportunities

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Roojoom

Data Scientist

Roojoom's AI-powered platform orchestrates personalized customer journeys across channels, boosting engagement and driving business goals.

scienceonsiteRamat Gan, ILfull-time

Education Requirements:

  • MSc in a quantitative field (Computer Science, Statistics, Software/Information System Engineering or similar), specializing in Machine Learning

Experience Requirements:

  • 2+ years of working experience as a data scientist

Other Requirements:

  • Hands-on experience with Python development

  • Strong knowledge with SQL/NoSQL databases

  • Experience in deploying ML algorithms to production environments

  • Deep understanding of machine learning models and statistical inference

  • Great communication and interpersonal skills

  • Experience with Recommender System, Reinforcement learning or AutoML will be an advantage

  • Experience with one or more deep learning framework will be an advantage

Responsibilities:

  • Be part of a data-science team where you will lead end-to-end ML projects.

  • Take part in developing new cutting-edge algorithms based on various ML techniques

  • Improve our ML pipeline

  • Work in a short life-cycle research and development environment, while continually adjusting algorithms according to A/B testing feedback

  • Work closely with the Product, Customer Success, BI, Dev and DevOps teams

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Senior Data Scientist

Roojoom's AI-powered platform orchestrates personalized customer journeys across channels, boosting engagement and driving business goals.

Education Requirements:

  • MSc/PhD in a quantitative field (Computer Science, Statistics, Software/Information System Engineering or similar), specializing in Machine Learning

Experience Requirements:

  • 4+ years of working experience as a data scientist

Other Requirements:

  • Strong knowledge with Python and ML data pipeline development for online production

  • Strong knowledge with SQL/NoSQL databases

  • Experience in deploying ML algorithms in an online production environment

  • Great communication and interpersonal skills

  • Experience in Recommender System, Auto ML or Reinforcement learning-based algorithms in production will be an advantage

  • Experience with one or more deep learning framework will be an advantage

Responsibilities:

  • Lead research and implementation of solutions for Roojoom’s core products using Data Science and cutting edge machine learning methodologies from various domains in unexplored territory.

  • Design and implement Improvements of our ML pipeline and AutoML capabilities

  • Work in a short life-cycle research and development environment, while continually adjusting algorithms according to A/B testing feedback

  • Work closely with the Product, Customer Success, BI, Dev, and DevOps team.

  • Convey complex analysis results clearly and with conviction to stakeholders and customers

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Full stack Developer (3 years experience)

Roojoom's AI-powered platform orchestrates personalized customer journeys across channels, boosting engagement and driving business goals.

Education Requirements:

  • B.Sc. in computer sciences or a related discipline

Experience Requirements:

  • 3+ years of experience in software development in production environments

Other Requirements:

  • Experience with Frontend frameworks (Angular / React / Vue) and actual experience in Angular

  • Experience with Backend systems languages (Python / Java / Scala/ .net etc.)

  • Experience with development of online, cloud-based products

  • Experience with data structures, parallelism, scalability and high availability

  • Experience with an agile development life cycle

  • Must have a passion for technology and quality

  • Good analytical and communication skills

  • Appreciation of deadlines is essential

Responsibilities:

  • Lead features “end to end” from product requirements through live tests in production

  • Contribute to the design, architecture, and development of our products and services

  • Produce highly scalable, high-quality software in the fast-paced environment of a startup company

  • Find innovative solutions to challenging problems

  • Diagnose and debug issues in production

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