Rannkly
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About
Rannkly is an AI-powered platform designed to streamline and enhance online business growth. It offers comprehensive tools for review management, social media management, campaign management, messaging, and ticketing. Key benefits include AI-driven review analysis and automated responses, enabling businesses to efficiently manage their online reputation, engage with customers, and improve overall satisfaction. Rannkly supports businesses in collecting, monitoring, and responding to customer reviews, automating social media activities, and unifying marketing efforts across SMS, Email, and WhatsApp campaigns.
Platform
Task
Features
• review management
• social media management
• campaign management
• website widgets
• rannkly forms
• ticketing management
• messaging management
• ai-powered review analysis and response automation
FAQs
Can I get a demo of the product?
Absolutely! We offer demos of our product to showcase its capabilities and benefits. Reach out to our team, and we'll schedule a demo tailored to your needs.
Does Rannkly have integrations with other apps or software?
Yes, Rannkly offers integrations with various apps and software to streamline your processes and enhance your online presence. Contact us for more information on specific integrations.
My question isn’t listed here. Where can I go for further support?
If your question isn't covered here, feel free to reach out to our dedicated support team. They are available to assist you with any queries you may have.
What is an online reputation management software?
Online reputation management software, like Rannkly, helps businesses monitor, manage, and improve their online reputation by collecting, analyzing, and responding to customer reviews and feedback across various platforms.
Why is online reputation management important?
A positive online reputation is crucial for attracting customers and building trust. Online reputation management helps you maintain a strong brand image and address customer concerns effectively.
What are the key capabilities within Rannkly Reviews?
Rannkly Reviews offers features like review collection, sentiment analysis, response management, review sharing, and reporting, empowering you to effectively manage and enhance your online reputation.
How much does Rannkly Reviews cost?
The pricing for Rannkly Reviews varies based on your business needs and the features you require. Contact our team to discuss pricing options.
Can I ask my customers to review my business?
Yes, Rannkly Reviews facilitates review campaigns, allowing you to request feedback from your customers, helping you gather valuable insights and enhance your reputation.
Can I exclude unhappy customers from my review campaigns?
Yes, you can customize your review campaigns and target specific customer segments. This flexibility allows you to gather feedback strategically.
Should I send my customers reminders to leave reviews?
Yes, sending review reminders can increase the likelihood of customers sharing their feedback. Rannkly Reviews provides options for scheduling reminders.
How should I deal with negative reviews?
Address negative reviews promptly and professionally. Rannkly Reviews assists in managing responses, helping you turn negative experiences into positive outcomes.
Why should I market my reviews?
Marketing your positive reviews showcases your business's strengths and builds credibility among potential customers. It highlights your dedication to customer satisfaction.
Can I exclude negative reviews from showing up on my website?
While it's essential to address negative reviews, you can choose which reviews to display on your website. Rannkly Reviews offers tools to manage review visibility.
Pricing Plans
Basic
Unknown Price• Monitor reviews across 5 Channels
• Easily reply to customer reviews
• Reports dashboard & Scheduling
• AI Review Analysis
• Data Syncing: 6 Months
• Template & AI Based Reply
• Automate Review reply with AI & Template
• Business Questions Listing & Reply
• Review syncing every 4 hours
• Email Notification
Premium
Unknown Price• Monitor reviews across 10 Channels
• Easily reply to customer review
• Reports dashboard & Scheduling
• AI Review Analysis
• Data Syncing: 1 Year
• Template & AI Based Reply
• Staff Name Extraction
• Automate Review reply with AI & Template
• URL Shortner
• Business Questions Listing & Reply
Enterprise
Unknown Price• Monitor reviews across 22 Channels
• Easily reply to customer reviews
• Reports dashboard & Scheduling
• AI Review Analysis
• Data Syncing: 2 Years or more
• Template & AI Based Reply
• Staff Name Extraction
• Automate Review reply with AI & Template
• URL Shortner
• Business Questions Listing & Reply
Job Opportunities
Senior Frontend Developer
Rannkly: AI-powered platform for reputation, social media, and campaign management. Enhance customer engagement and grow your online business.
Experience Requirements:
3.5+ years
Responsibilities:
Design and develop modern, scalable, and high-performance frontend architectures for our SaaS product.
Build reusable and maintainable React/Vue components using SCSS for scalable styling.
Ensure cross-browser compatibility, responsiveness, and accessibility across different devices.
Work closely with product managers, backend engineers, and designers to deliver exceptional user experiences. Optimize performance and SEO for better user engagement and scalability. Stay updated with the latest frontend technologies, frameworks, and design trends.
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Customer Success Executive
Rannkly: AI-powered platform for reputation, social media, and campaign management. Enhance customer engagement and grow your online business.
Education Requirements:
Bachelor's degree in Business Administration, Communications, or a related field.
Experience Requirements:
Proven work experience in customer success, account management, or another relevant customer-facing role.
Responsibilities:
Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions.
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
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Senior Node.js Developer (web Scraping/web Automation)
Rannkly: AI-powered platform for reputation, social media, and campaign management. Enhance customer engagement and grow your online business.
Experience Requirements:
5+ years of experience in Node.js development.
Responsibilities:
Develop and maintain web scraping and automation scripts using Puppeteer, CDP, or other web automation tools.
Design and build scalable, high-performance systems for web data extraction and automation.
Collaborate with cross-functional teams to gather requirements and implement solutions.
Ensure the reliability and efficiency of automation processes across various platforms.
Write clean, maintainable, and well-documented code using Node.js and TypeScript.
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Ratings & Reviews
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