The Rx Platform™
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About
Radical Customer Experience™ offers the Rx Platform™, a suite of AI-powered tools designed to help brands navigate the complexities of modern customer interactions and potential PR crises. The platform includes BV-Score.AI™ for tracking brand health, ContentRx™ for optimizing content strategies, CultureRx™ for mitigating cultural risks, and CrisisRx™ for managing brand crises. RCX uses a methodology based on empathy, honesty, and authentic investment to foster genuine connections with customers and stakeholders. They provide services to help companies elevate their voices, challenge the status quo, and create unforgettable experiences. RCX specializes in empathy-driven customer approaches, inclusive marketing, technology, psychology, and research. Their platform helps brands understand customer viewpoints, admit imperfections, and authentically invest in cultural relevance.
Platform
Task
Features
• psychometric analysis
• advanced ai
• empathy-driven customer approach
• crisis management tools
• cultural and reputational risk mitigation
• sentiment capture
• content strategy analysis and optimization
• predicting brand health and potential risks
Pricing Plans
BV-Score.AI™
$500.00 / per month• Tracks and predicts brand health and potential risks using advanced AI and psychometric analysis, helping brands stay ahead of potential issues offering real-time insights.
ContentRx™
$500.00 / per month• Analyzes and optimizes content strategies to prevent issues and capture sentiment, ensuring brand messaging resonates with audiences and meets their needs effectively.
CultureRx™
$500.00 / per month• Addresses and mitigates cultural and reputational risks through proactive strategies and interventions. It helps brands navigate cultural shifts and maintain a positive public image.
CrisisRx™
$500.00 / per month• Provides essential tools and effective strategies for effectively managing and resolving brand crises, minimizing damage, recover swiftly, and maintain their reputation.
Full Platform
$1750.00 / per month• Provides essential tools and effective strategies for effectively managing and resolving brand crises. Helps brands minimize damage, recover swiftly, and maintain their reputation.
Job Opportunities
Chief Revenue Officer (CRO)
The Rx Platform™ is an AI-powered tool that helps brands predict and mitigate PR crises by assessing brand vulnerability and understanding customer sentiment.
Education Requirements:
Bachelor’s degree in Business, Marketing, or a related field; MBA or equivalent advanced degree preferred.
Experience Requirements:
Minimum of 10 years of experience in a senior sales, marketing, or revenue-related role, preferably within the SaaS or tech industry.
Proven track record of leading and scaling revenue operations with a strong ability to inspire and manage high-performing teams.
Strong strategic and analytical skills with the ability to translate data into actionable insights.
Deep understanding of customer relationship management and experience in creating customer-centric strategies.
Excellent communication and interpersonal skills, with the ability to build relationships and influence at all levels.
Responsibilities:
Develop and implement a comprehensive revenue strategy that aligns with the company’s overall business objectives and goals for each Rx solution: ContentRx, CrisisRx, and CultureRx.
Lead, manage, and recruit the sales team, setting clear goals, providing training, and motivating team members to achieve and exceed targets.
Collaborate with the marketing team to create and execute effective marketing campaigns that drive lead generation and support sales efforts.
Ensure a customer-centric approach across all departments, focusing on building and maintaining strong relationships with key clients.
Utilize data analytics to inform strategies, optimize sales processes, and improve customer retention rates.
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Sales Executive
The Rx Platform™ is an AI-powered tool that helps brands predict and mitigate PR crises by assessing brand vulnerability and understanding customer sentiment.
Education Requirements:
Bachelor’s degree or equivalent experience in sales or related field
Experience Requirements:
Preferred Experience in SaaS
At least 10 years of progressive sales experience
Other Requirements:
US Citizen or lawful permanent residents only
5 years of experience
References
Background Check
Responsibilities:
Identifying and prospecting new leads
Managing existing clients
Closing sales
Providing exceptional account management and building relationships with clients to ensure customer satisfaction.
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