Medical Brain

Benefits:

• Dental

• Medical

• Paid Time Off

• Vision

Education Requirements:

• Bachelor’s degree or higher in Nursing from an accredited US university

Experience Requirements:

• 10+ years of experience in clinical practice as a Nurse

• 10+ years of engagement in clinical or administrative software deployment projects

• 10+ years of experience in project coordination

• 10+ years of experience in training/orienting physicians

Other Requirements:

• Proficiency and deep understanding of various clinical or administrative software

• Deep understanding of relevant clinical cases and KPIs

• Proficiency in preparing and presenting periodic reports

• Ability to engage with a wide range of client stakeholders

• Proficiency in MS Excel and MS Word

• Knowledge of CMS programs

• Must be a US Citizen or Permanent Resident

Responsibilities:

• Participating in deployment activities

• Meeting with clients regularly

• Reviewing clinical cases

• Tracking and reporting KPIs/metrics

• Reviewing clients’ knowledge of Medical Brain capabilities

Benefits:

• Dental

• Medical

• Paid Time Off

• Vision

Education Requirements:

• Bachelor’s degree or higher in Nursing from an accredited US university

Experience Requirements:

• 10+ years of experience in clinical practice as a Nurse

• 10+ years of engagement in clinical or administrative software deployment projects

• 10+ years of experience in project coordination

• 10+ years of experience in training/orienting physicians

Other Requirements:

• Proficiency and deep understanding of various clinical or administrative software

• Deep understanding of relevant clinical cases and KPIs

• Proficiency in preparing and presenting periodic reports

• Ability to engage with a wide range of client stakeholders

• Proficiency in MS Excel and MS Word

• Knowledge of CMS programs

• Must be a US Citizen or Permanent Resident

Responsibilities:

• Participating in deployment activities

• Meeting with clients regularly

• Reviewing clinical cases

• Tracking and reporting KPIs/metrics

• Reviewing clients’ knowledge of Medical Brain capabilities

Education Requirements:

• Associate's degree or higher from an accredited US university

Experience Requirements:

• 5+ years of experience in a direct consumer client support role

• Experience and knowledge working with smartphones

Other Requirements:

• Fluency in both Spanish and English

• Ability to quickly identify problems and resolve issues

• Ability to work in a fast-paced environment

• Experience in a healthcare setting is preferred

• Must be a US Citizen or Permanent Resident

Responsibilities:

• Communicate with patients via phone and text

• Help patients download the app

• Help patients connect medical devices

• Troubleshoot technical issues

• Collaborate with technical teams to troubleshoot issues patients may be experiencing with the MB app or devices