Hintech
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About
Hintech helps extract valuable insights from call center recordings. It analyzes phone calls, identifies issues reported by customers, generates clear reports, and evaluates metrics like friendliness and professionalism using a trained NLP model. They offer custom data analysis based on specific needs. The service aims to save time by automating manual analysis and providing insights with just a few clicks.
Platform
Task
Features
• problem identification
• reports
• metrics
• custom features
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