beehiiv

Benefits:

• Competitive salary

• Stock Options

• Health, Dental, and Vision Insurance

• 401(k) employer match

• Unlimited PTO (mandatory 10 days per year minimum), Annual IRL Retreats

Experience Requirements:

• Excellent customer relationship management skills

• Strong communication, listening, writing, and time management skills

• Ability to problem-solve and resolve client issues quickly and efficiently

• Organized and reliable: able to work independently with little direction when necessary

• Genuine excitement about scaling a growing platform

Other Requirements:

• An ownership mentality

• Experience working in the email/newsletter space is a huge plus

Responsibilities:

• Manage a portfolio of enterprise customer accounts to foster long-term partnerships

• Onboard new enterprise customers to ensure they are set up for success

• Act as the main point of contact for any customer escalations and provide resolutions in a timely, proactive manner

• Deliver Quarterly Business Reviews to drive product adoption and customer satisfaction

• Become the customer advocate and help implement cross-functional initiatives across Sales, Product, and Support

Benefits:

• Competitive salary

• Stock Options

• Health, Dental, and Vision Insurance

• 401(k) employer match

• Unlimited PTO (mandatory 10 days per year minimum), Annual IRL Retreats

Experience Requirements:

• Excellent customer relationship management skills

• Strong communication, listening, writing, and time management skills

• Ability to problem solve and resolve client issues quickly and efficiently

• Organized and reliable: able to work independently with little direction when necessary

• Genuine excitement about scaling a growing platform

Other Requirements:

• An ownership mentality

• Deep experience in email, media, or journalism

Responsibilities:

• Manage a portfolio of journalist customers to foster long-term partnerships

• Onboard journalists to beehiiv to ensure they are set up for success

• Act as the main point of contact for any customer escalations and provide resolutions in a timely, proactive manner

• Deliver Quarterly Business Reviews to drive product adoption and customer satisfaction

• Become the customer advocate and help implement cross-functional initiatives across Sales, Product, and Support

Benefits:

• Competitive salary

• Stock Options

• Health, Dental, and Vision Insurance

• 401(k) employer match

• Unlimited PTO (mandatory 10 days per year minimum), Annual in-person team retreat

Experience Requirements:

• 3–5 years of professional experience in data engineering or a related role.

• SQL expertise

• Have worked with and managed production OLAP databases to power internal and/or external real time analytics.

• Have worked with Kafka before in capacities of both managing a cluster, and in creating real time streaming applications.

• Are proficient in either, Golang, Python, Ruby, or a JVM language

Other Requirements:

• Are willing to learn Ruby

• Solid understanding of data modeling, relational databases, and NoSQL systems.

• Excellent problem-solving skills and the ability to work both independently and as part of a team.

• Strong troubleshooting skills

Responsibilities:

• Creating a new service to abstract database and data modeling complexity away from the main beehiiv codebase

• Creating, maintaining, and cleaning schema definitions for Clickhouse

• Building out unit and integration testing suites and frameworks for the above schema

• Creating internal tooling to manage Avro Schema Migrations

• Creating real time streaming services.