Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or relevant experience preferred

• Relevant certifications in IT administration, security, or networking are a plus

Experience Requirements:

• Experience administering device management and endpoint security solutions in a business environment

• Experience configuring and supporting enterprise-grade wireless networks

• Hands-on expertise with SSO and identity management platforms (Okta)

• Use of ticketing systems to track work and resolutions (Jira)

• Strong troubleshooting skills for both Mac and Windows laptops

Other Requirements:

• Excellent written and verbal communication skills

• Experience with cloud productivity platforms and services

• Working knowledge of AWS and GitHub

• Experience with additional security tools (e.g. VPN, Zero Trust solutions)

• Familiarity with scripting or automation (e.g. Bash, Terraform) is a plus

• Ability to work independently and as part of a collaborative team

Responsibilities:

• Device Management: Administer and maintain mobile device and endpoint management systems for both Mac and Windows devices, ensuring compliance with security policies and efficient deployment of updates and applications.

• Physical Asset Management: Track, inventory, and manage the lifecycle of IT hardware assets—including laptops, desktops, and related equipment.

• Endpoint Security: Oversee endpoint protection solutions, monitor for threats, and respond to security incidents as needed.

• SSO and Identity Management: Configure, maintain, and troubleshoot SSO and identity management systems—including user licensing, provisioning, deprovisioning, and integration with business applications.

• Network Configuration: Design, deploy, and maintain secure, scalable enterprise networks, ensuring optimal WiFi performance and security for all users.