AI Jobs

Find the latest job opportunities in AI and tech

​
​
​
​
​

Has Salary

Glean favicon
Glean

Delivery Excellence Manager- East

Empower employees with an AI assistant that finds answers, summarizes documents, and automates workflows across all company data and 100+ native app integrations.

operationshybridNew York Metro, USfull-time

Benefits:

  • Medical, Vision, and Dental coverage

  • Generous time-off policy

  • 401k plan

  • Home office improvement stipend

  • Annual education and wellness stipends

Education Requirements:

  • Must hold AWS Certified Cloud Practitioner, Microsoft Certified Azure Fundamentals, or Google Cloud Digital Leader certification

Experience Requirements:

  • 3+ years of experience in technical deployment, implementation, or technical account management

  • Strong understanding of software development life cycles (Agile and DevOps)

  • Proven experience serving enterprise clients

  • Experience with process documentation and playbooks

  • Excellent analytical and problem-solving skills

Other Requirements:

  • Hybrid policy: 3 days a week in NYC office

Responsibilities:

  • Lead and orchestrate successful implementations and long-term customer engagements

  • Primary lead on new customer deployments including SSO and connectors setup

  • Own end-to-end delivery from kickoff to go-live through renewal

  • Create and execute joint success plans driving adoption and engagement

  • Monitor and report on deployment progress and adoption metrics

Show more details