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Head of DevOps
Identify high-value marketing channels and improve team performance with AI-powered call tracking and conversation analytics designed for mid-market and enterprise.
Benefits:
4.5 day working week
25 days holiday
Private single medical insurance
Employee Assistance Programme
Life Assurance
Experience Requirements:
7+ years’ experience in DevOps, SRE, or infrastructure roles
3+ years in a leadership or senior technical capacity
Other Requirements:
Proven expertise in AWS (Lambda, EC2, RDS, S3, etc.)
Expertise in IaC (Terraform, Puppet, or Pulumi)
Strong knowledge of CI/CD tooling
Demonstrated experience applying DORA metrics
Deep understanding of compliance frameworks (ISO 27001, GDPR)
Responsibilities:
Define and execute DevOps and Platform Engineering roadmap
Lead and mentor a team of two DevOps/SRE Engineers
Drive adoption of DORA metrics as core operational KPIs
Own design, governance, and optimisation of AWS-based infrastructure
Oversee the design and continuous improvement of CI/CD pipelines
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Sales Development Rep (SaaS)
Identify high-value marketing channels and improve team performance with AI-powered call tracking and conversation analytics designed for mid-market and enterprise.
Benefits:
4.5 day working week
25 days holiday
Private single medical insurance
Employee Assistance Programme
Life Assurance
Experience Requirements:
12 Months minimum SDR/Recruitment experience
Other Requirements:
Resilience & Positive mindset
Active listening skills
Rapport building abilities
Proficiency in CRM & Sales tools (Salesforce, Salesloft, etc.)
Commercially minded
Responsibilities:
Qualifying inbound leads and understanding customer needs
Generating outbound leads and new opportunities
Managing leads and maintaining accurate CRM data
Working closely with Sales Managers across target sectors
Representing Infinity professionally in early-stage conversations
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Data Engineer
Boost contact center metrics with AI-driven conversation analytics and real-time agent guidance that automates QA and provides proactive next-best-action prompts.
Benefits:
Uncapped commission earning potential based on company performance
Remote working (with the option of working in our office space in Manchester)
Private Vitality medical insurance
Private Pension with company contributions (up to 3% matched)
28 days holiday plus 8 UK bank holidays
Experience Requirements:
Strong background in ETL/maintaining data pipelines
Comfortable reading and writing code for ETL in Python
Good technical ability with SQL (Postgres preferred)
Basic understanding of cloud concepts (AWS preferred)
Experience supporting data pipelines and analytical platforms
Other Requirements:
Good communication skills
Experience with manipulating audio files (desirable)
Exposure to transforming call centre data (desirable)
Responsibilities:
Maintain build schedules so that pipelines run
Respond, Triage, and debug the pipeline when it is broken
Be part of a team responsible for deploying new features to the product platform
Reading code and writing code changes and/or modifying the monitoring set-up
Work with client teams to understand data transformations required
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Private Sector Lead
Accelerate AI production with open-source MLOps solutions that eliminate vendor lock-in and streamline model deployment for data science teams and enterprises.
Benefits:
Competitive commission scheme
25 days holiday rising to 30 with service
Company pension
Equity option scheme
Hybrid and flexible working
Experience Requirements:
Proven experience selling into private sector organisations, ideally professional or technical services
Experience owning a sales pipeline from lead generation through to close
Experience shaping proposals, statements of work or similar
Experience working closely with marketing or community functions
Experience in a startup or scale-up environment is a plus
Other Requirements:
Willingness to travel to customers as needed
Comfortable working independently and building a book of business from scratch
Strong communication skills with both technical and non-technical stakeholders
Interest or working knowledge of AI, data science or MLOps, with a willingness to learn
Responsibilities:
Own private sector revenue targets
Identify and qualify new customers through outbound activity and community-led inbound
Develop and manage a clear, forecastable sales pipeline
Lead commercial conversations, proposals and deal negotiation
Work with engineers to scope work that is valuable, deliverable and extensible
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Senior Platform Engineer
Discover and rank thousands of AI tools across dozens of categories to streamline your workflow or boost your product's visibility with high-authority SEO links.
Benefits:
Annual Incentive Scheme
25 days annual leave plus bank holidays
Electric Vehicle scheme and cycle to work scheme
Wellness Support and digital health checks
Exclusive Discounts through United Rewards platform
Experience Requirements:
Deep experience designing and operating production cloud platforms in Azure
Strong abilities with Infrastructure as Code tools, preferably Terraform
Expertise in identity and access management
Understanding of containerisation and orchestration tools like Docker and Kubernetes
Experience with Databricks and modern cloud‑based data platforms
Other Requirements:
Must have permission to live and work in the UK
Commitment to best practices in monitoring
Willingness to undergo a Disclosure and Barring Service check
Responsibilities:
Own design and management of the football data cloud estate
Lead cloud infrastructure and network architecture in Azure
Manage authentication and authorisation using Microsoft Entra
Define and champion best practices for CI/CD
Proactively identify platform risks and bottlenecks
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Enterprise Sales & Overlay Executive
Optimize inventory and pricing decisions autonomously with agentic AI solutions designed for retail and manufacturing to drive growth and increase profitability.
Benefits:
Share options
Hybrid working model
Responsibilities:
Talk with senior executives about how AI and ML can give them a competitive edge
Solve complex problems within customer businesses
Pioneer the playbook on how to make AI accessible to every business
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Solutions Engineer
Optimize inventory and pricing decisions autonomously with agentic AI solutions designed for retail and manufacturing to drive growth and increase profitability.
Benefits:
Share options
Hybrid working model
Responsibilities:
Solve complex problems within customer businesses
Work with world class professionals in data science and AI
Provide business users and power users with a world-class experience
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Senior Product Designer
Optimize inventory and pricing decisions autonomously with agentic AI solutions designed for retail and manufacturing to drive growth and increase profitability.
Benefits:
Share options
Hybrid working model
Responsibilities:
Provide business users and power users with a world-class experience
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Technical Support Engineer
Pinecone is a leading vector database platform for building accurate, secure, and scalable AI applications, offering various plans to meet different needs.
Benefits:
Comprehensive health coverage (Medical, Dental, Vision)
Free mental health therapy sessions
Free One Medical, Tela-doc, and Health Advocate subscriptions
Cost-savings on gynecology, fertility, and family-building care
Equity award (stock options or RSUs depending on role and seniority), 401(k) retirement plan contributions match (or equivalent for those outside the US with defined contribution plans, if available in the country where the role is based, otherwise a company contribution to a government-sponsored plan may be available), Flexible time off, Paid parental leave, Annual department retreat, WFH equipment stipend (if remote)
Education Requirements:
Bachelor's degree (or equivalent experience) in computer science or related field (for some roles)
Experience Requirements:
2+ years of experience in a technical support or customer-facing technical role (Technical Support Engineer)
5-7 years of enterprise experience with a minimum of 3 within a pre-sales environment (Solutions Engineer)
7+ years of growth marketing experience (Director of Growth Marketing)
8+ years of experience in a technical role such as software engineering, solution engineering, or machine learning (Developer Advocate)
5+ years of experience with a systems programming language like C/C++/Rust/Go, 5+ years of experience with designing and developing high performance distributed systems (Staff Database Engineer)
Other Requirements:
Proficiency in two or more popular programming languages (Python, JavaScript, Java, Go, C) (Technical Support Engineer)
Working knowledge of ML and AI (Technical Support Engineer)
Experience with cloud providers (AWS, Azure, GCP) (Technical Support Engineer)
Excellent written and verbal communication skills (Technical Support Engineer)
Strong customer service and problem-solving skills (Technical Support Engineer)
Ability to work independently in a fast-paced, team environment (Technical Support Engineer)
Preference for experience working with LangChain, LlamaIndex, OpenAI, Cohere, and other Pinecone integrations (Technical Support Engineer)
Outstanding presenting skills to both technical and executive audiences (Solutions Engineer)
Broad range of experience within large-scale Database and/or Data Warehouse technology, ETL, analytics and cloud technologies (Solutions Engineer)
Hands-on expertise with SQL and SQL analytics (Solutions Engineer)
Ability to connect a customer’s specific business problems and Pinecone’s solutions (Solutions Engineer)
Broad knowledge of cloud platforms; AWS, Azure & GCP is preferred (Solutions Engineer)
University degree in computer science, engineering, mathematics or related fields or equivalent experience preferred (Solutions Engineer)
Skills in Data Science and Data Applications Development, including knowledge of; Scala, Python and JavaScript is a bonus (Solutions Engineer)
Ability to build and scale growth marketing programs targeted at developers (Director of Growth Marketing)
Curiosity and courage to ask “what if?” and question all assumptions (Director of Growth Marketing)
Both an analytical and creative approach to driving traffic and maximizing conversions (Director of Growth Marketing)
Comfort working in a fast-paced and loosely structured (startup) environment with a high degree of autonomy (Director of Growth Marketing)
Burning desire to make a measurable impact on growth (Director of Growth Marketing)
Superb communication and interpersonal skills to successfully work with other teams to test and implement changes (Director of Growth Marketing)
Track record of building and/or scaling successful and efficient growth marketing programs including paid, organic, and email (Director of Growth Marketing)
Startup experience (Director of Growth Marketing)
Experience at a data/infrastructure, AI/ML, or developer-tools company (Director of Growth Marketing)
Experience owning the company website or a significant portion of it (Director of Growth Marketing)
Proficient with HubSpot marketing platform, Heap Analytics or similar analytics tool, Google Ads, LinkedIn Ads (Director of Growth Marketing)
Fluency with the modern AI stack: LLMs, vector databases, evaluation tools, etc. (Developer Advocate)
Superb written and verbal communication skills (Developer Advocate)
Ability to travel 10–20% of the year throughout the US for events (Developer Advocate)
Experience leading a product marketing team for a deeply technical product (Director of Product Marketing)
Exceptionally high standards for your and your team’s work (Director of Product Marketing)
Comfort working in a fast-paced (startup) environment with a high degree of autonomy (Director of Product Marketing)
Passion for marketing deeply technical products to a technical audience (Director of Product Marketing)
Burning desire to make a meaningful impact on the growth of the company and the AI industry (Director of Product Marketing)
Superb communication and interpersonal skills to successfully work with colleagues, customers, and partners (Director of Product Marketing)
A passion for technology (Staff Database Engineer)
Strong foundations in databases and operating systems (Staff Database Engineer)
Excellent problem-solving skills and attention to detail (Staff Database Engineer)
Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, dynamic environment (Staff Database Engineer)
Experience with Rust programming (Staff Database Engineer)
Expertise working with one of AWS/GCP/Azure cloud platforms (Staff Database Engineer)
Knowledge and experience in distributed systems and micro-services architecture (Staff Database Engineer)
Responsibilities:
Provide technical support to customers, including troubleshooting complex technical issues (Technical Support Engineer)
Manage and resolve customer inquiries in a timely and effective manner (Technical Support Engineer)
Identify areas of improvement for customer experience (Technical Support Engineer)
Ideate and implement strategies for improving and scaling support processes (Technical Support Engineer)
Build tools and automation to optimize our workflows (Technical Support Engineer)
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