Zipchat AI
Click to visit website
About
Zipchat AI is a conversational AI agent designed specifically for e-commerce brands to manage both pre-sales and post-sales interactions. Unlike traditional rule-based chatbots that rely on rigid flows, Zipchat utilizes "Agentic Commerce" to perform autonomous actions such as generating unique Shopify discount codes, pulling live order status, and making personalized product recommendations based on a customer's specific needs. The platform integrates across multiple communication channels including website chat, WhatsApp, and email, ensuring a consistent brand experience for shoppers regardless of their preferred point of contact. The system is built for rapid deployment and ease of use, with a setup process that typically takes between five and ten minutes. For Shopify users, it operates as a native application, while stores on other CMS platforms like WooCommerce, Wix, or Magento can integrate the tool via a lightweight script. The AI trains itself by crawling the store's existing website and knowledge base, learning product details, shipping policies, and brand voice automatically. It also includes proactive engagement tools that trigger messages based on visitor behavior, such as lingering on a product page or showing exit intent, helping to convert passive browsers into buyers. This solution is ideal for direct-to-consumer (DTC) brands and e-commerce merchants seeking to scale their operations without significantly increasing support headcount. It is particularly effective for teams looking to automate "Where Is My Order" (WISMO) inquiries and abandoned cart recovery. Because the AI supports over 95 languages and offers automated language detection, it is a powerful choice for international brands serving global markets. Merchants can also provide custom instructions to the AI, ensuring it adheres to specific brand guidelines or follows certain sales strategies. What distinguishes Zipchat AI from similar tools is its focus on "acting" rather than just "chatting." It functions as an autonomous sales representative capable of handling complex objections and cross-selling on WhatsApp. It manages nearly all conversations independently, escalating to human agents in less than 7% of cases—and when it does, it provides the human representative with the full conversation context. Additionally, the platform offers a transparent, predictable pricing model, making it a viable alternative for businesses looking for speed, clarity, and flexibility in their AI implementation.
Pros & Cons
Supports over 95 languages with automatic detection and natural response generation.
Automates up to 99% of inquiries, minimizing the need for human support agents.
Can be fully integrated and trained in under 10 minutes for Shopify stores.
Offers predictable, transparent pricing tiers to avoid unexpected billing overages.
Proactively recovers abandoned sales through automated personalized WhatsApp campaigns.
Instagram and Facebook Messenger integration is currently listed as a coming soon feature.
Using WhatsApp capabilities requires having a Meta Business Manager account and a verified number.
The entry-level Starter plan is restricted to only one team member.
Automated discount generation and order status features are primarily optimized for Shopify.
Use Cases
Customer support leads can automate 'Where Is My Order' queries and basic FAQs, allowing human agents to focus on complex resolutions.
E-commerce marketing managers can deploy automated WhatsApp campaigns to recover abandoned carts and send personalized product promotions.
International brand owners can provide 24/7 localized support in 95+ languages without hiring multi-lingual support staff.
Shopify store owners can use the AI to generate unique discount codes during live chats to overcome price objections and close sales.
Platform
Task
Features
• multi-language support
• email automation
• ai product recommendations
• human escalation
• whatsapp cart recovery
• shopify discount generation
• automated wismo tracking
• proactive engagement chat
FAQs
What is Conversational Agentic Commerce?
It refers to AI that performs tasks instead of just chatting. The agent can create discount codes, pull order statuses, and recommend products without human intervention.
How does Zipchat AI handle abandoned carts?
The platform sends personalized recovery messages via WhatsApp. You can include exclusive discounts or time-limited offers to encourage customers to complete their purchases.
Is coding knowledge required to install Zipchat AI?
No, setup takes about 5-10 minutes. Shopify stores use a native app, while others paste a single code snippet into their site header.
How many languages does the AI support?
It supports over 95 languages. The AI automatically detects the language the customer is using and responds naturally in that same language.
How does the AI improve its performance over time?
The system learns from your product catalog updates, customer behavior patterns, and brand guidelines. You can also manually provide corrections to specific responses to refine its accuracy.
Pricing Plans
Starter
USD49.00 / per month• 500 replies per month
• 1,000 pages chat can learn
• Deploy on 2 websites/stores
• 1 team member
• Standard support
• Escalate to human
Growth
USD129.00 / per month• 1,500 replies per month
• 15,000 pages chat can learn
• Deploy on 5 websites/stores
• Unlimited team members
• Standard support
• Escalate to human
Pro
USD249.00 / per month• 3,000 replies per month
• 75,000 pages chat can learn
• Deploy on 10 websites/stores
• Unlimited team members
• Success manager onboarding
• Escalate to human
Scale
USD499.00 / per month• 6,000 replies per month
• 300,000 pages chat can learn
• Deploy on 20 websites/stores
• Unlimited team members
• Success manager onboarding
• Escalate to human
Enterprise
Unknown Price• Unlimited replies
• Unlimited pages
• Unlimited unique AI chats
• Unlimited team members
• Dedicated support
Job Opportunities
There are currently no job postings for this AI tool.
Ratings & Reviews
No ratings available yet. Be the first to rate this tool!
Alternatives
GoAgentic
GoAgentic is an AI-powered sales automation platform that automates lead generation, personalized outreach, and follow-ups to book more meetings for sales teams.
View Details
GodmodeHQ
GodmodeHQ automates lead generation and outreach with AI agents that identify, source, and engage prospects, integrating with tools like Gmail, LinkedIn, and Salesforce.
View Details
nobio.ai
Nobio.ai offers customized AI agents to help businesses streamline operations, boost sales, and convert leads to paying customers through automated customer engagement.
View Details
Syndie.io
Syndie is your trusted AI co-pilot for sales across every channel, automating personalized outreach on LinkedIn, WhatsApp, and email to multiply engagement.
View Details
Zams
Zams is a sales automation platform for B2B companies. It uses AI agents to automate tasks across 100+ tools, saving reps over 20 hours weekly and boosting revenue by 3.2x.
View Details
Neexa
Neexa is a fully Autonomous Sales Agent that engages prospects, nurtures them with consistent follow-ups, and converts leads into paying customers 24/7, helping increase sales.
View Details
Sparkbase
AI-powered sales automation tool that books high-intent sales calls on autopilot using real-time web, news, and social data.
View Details
Recurrency
Recurrency is an ERP automation platform providing AI-powered sales recommendations, automated forecasting, and real-time reporting for distributors.
View Details
Jeeva AI
Jeeva AI is an agentic AI sales assistant that automates lead discovery, enrichment, multichannel outreach, scheduling, and inbox management for sales teams.
View Details
Salk AI
Salk AI is an AI-powered platform offering task-specific AI agents on WhatsApp and phone calls, specializing in automating high-volume, mission-critical tasks.
View Details
Redcar
Redcar's AI Sales Rep automates B2B sales, converting website visitors and cold leads into customers. It integrates inbound and outbound processes, using proprietary AI to outperform GPT-4.
View Details
SalesStack
SalesStack is an all-in-one sales OS that helps SMBs find and close deals by accessing 700M+ contacts and automating AI-driven outreach and workflows.
View Details
CustomerOS
CustomerOS is an agent-first CRM, designed for humans and built for B2B. Use AI Agents to automate your inbound sales tasks, save sales teams hours by pairing them with proactive AI agents that uncover hidden insights.
View Details
Outpost
Outpost is an AI-powered CRM designed to automate sales follow-ups, prioritize leads, and streamline communication for individuals and teams to close more deals faster.
View Details
Zefram
Zefram is the ultimate tool for B2B pros who are done with buzzwords and ready to get results. It delivers precise company data to help you find leads, craft winning arguments, and make smarter moves.
View Details
AINSYS
AINSYS is an AI-powered automation platform that helps small and medium businesses effortlessly fill their calendars with leads through targeted and personalized outreach.
View Details
Brexa
Brexa is an AI-powered chatbot solution with an integrated scheduling module, designed to automate customer interactions and streamline appointment bookings. It enhances business efficiency by providing intelligent, real-time responses.
View Details
Tiqt
Tiqt is an AI-powered platform for WooCommerce that automates sales, support, and store operations. It helps businesses grow revenue and improve efficiency with features like AI sales agents, order management, and growth analytics.
View Details
Biggest Shed
Biggest Shed is an AI-powered B2B wholesale sales platform offering a PWA for improved online ordering and customer experience. It features intelligent search, promotions, and analytics, with scalable pricing plans for various business sizes.
View Details
Centris AI
Centris AI is an intelligent AI agent designed to boost sales conversion by providing human-like chat responses, accurate shipping calculations, image recognition, and automated closing assistance.
View DetailsFeatured Tools
adly.news
Connect with engaged niche audiences or monetize your subscriber base through an automated marketplace featuring verified metrics and secure Stripe payments.
View Details
EveryDev.ai
Accelerate your development workflow by discovering cutting-edge AI tools, staying updated on industry news, and joining a community of builders shipping with AI.
View Details
Whisk AI
Create professional 4K artwork by blending subject, scene, and style images using advanced AI. Perfect for designers and marketers needing fast, custom visuals.
View Details
APIPASS
Access hundreds of leading AI models like Kling, Runway, and Claude through a single unified API to build scalable image and video generation applications.
View Details
VO4 AI
Transform text prompts and static images into professional, watermark-free cinematic videos for social media and marketing using advanced AI motion technology.
View Details
BeatViz
Create professional, rhythm-synced music videos instantly with AI-powered visual generation, ideal for independent artists, social media creators, and marketers.
View Details
Seedance 2.0
Generate cinematic 1080p videos from text or images using advanced motion synthesis and multi-shot storytelling for marketing, social media, and creators.
View Details
Seedream 5.0
Transform text descriptions into high-resolution 4K visuals and edit photos using advanced AI models designed for digital artists and e-commerce businesses.
View Details
Seedream 5.0
Generate professional 4K AI images and edit visuals using natural language commands with high-speed processing for marketers, artists, and e-commerce brands.
View Details
Kaomojiya
Enhance digital messages with thousands of unique Japanese kaomoji across 491 categories, featuring one-click copying and AI-powered custom generation.
View Details
VO4 AI
Transform text prompts and static images into professional 1080p cinematic videos with advanced multi-shot storytelling, motion synthesis, and Full HD output.
View Details