Zelta
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About
Zelta is an AI feedback hub designed for Product and Marketing teams to transform vast amounts of unstructured customer data into actionable insights. It consolidates customer insights from over 150 sources, including call recordings, email threads, support tickets, G2 reviews, app store reviews, survey responses, and CRM notes. Zelta's AI automatically identifies pain points, feature requests, sales objections, competitor intelligence, and product insights without manual digging. Users can segment data by customer verticals and cohorts, validate product opportunities, and build revenue-aligned roadmaps. The tool also offers report templates for Win/Loss analysis, Persona Analysis, and Churn Reports. Additionally, it helps keep track of competitors by identifying market positioning, feature gaps, and emerging competitors. Zelta allows users to answer specific customer discovery questions using existing data before conducting interviews. It emphasizes strong security with SOC 2 commitment, data encryption, and GDPR commitment.
Platform
Features
• answer specific customer discovery questions
• market positioning & competitor analysis
• report templates (win/loss, persona analysis, churn reports)
• build roadmaps aligned to revenue
• validate product opportunities
• segment data by customer verticals and cohorts
• sync data from 150+ sources (gong, zoom, fireflies, intercom, app stores, salesforce, hubspot, csv)
• identify insights on autopilot (pain points, feature requests, sales objections, competitor intel, product insights)
Job Opportunities
There are currently no job postings for this AI tool.
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