Zelta
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About
Zelta is an AI feedback hub built for Product and Marketing teams that transforms vast amounts of unstructured customer data, including call recordings, emails, support tickets, reviews, and CRM notes, into actionable customer insights. It uses AI to read every conversation, automatically identifying pain points, feature requests, sales objections, competitor intelligence, and product insights. Zelta consolidates data from over 150 sources, enabling users to identify trends, segment data by customer verticals and cohorts, validate product opportunities, and align roadmaps with revenue. The platform also offers report templates for in-depth analyses like win/loss, persona, and churn reports, and helps monitor competitors by identifying market positioning, feature gaps, and emerging rivals. Zelta allows users to answer specific customer discovery questions using their existing data.
Platform
Features
• query existing customer data for specific discovery questions
• competitor monitoring (positioning, feature gaps, emerging rivals)
• pre-built report templates (win/loss, persona, churn)
• roadmap alignment with revenue
• product opportunity validation based on customer feedback
• customer segmentation by verticals and cohorts
• integration with 150+ data sources (calls, emails, reviews, crm)
• automated insight identification (pain points, feature requests, competitor intel)
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