Zelta
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About
Built for Product and Marketing teams, Zelta is an AI feedback hub that helps find customer's most painful problems without digging through thousands of calls, emails, tickets, and reviews. It consolidates customer insights from over 150 sources using AI, automatically identifying pain points, feature requests, sales objections, competitor intel, and product insights. Zelta assists teams in identifying trends, validating product opportunities, and building revenue-aligned roadmaps. It offers report templates for win/loss analysis, persona analysis, and churn reports, and helps track competitors by identifying market positioning, feature gaps, and emerging competitors. Users can query unstructured customer data for discovery questions. Zelta is SOC 2 and GDPR compliant, ensuring strong security and data privacy.
Platform
Features
• unstructured data querying for customer discovery
• competitor analysis (market positioning, feature gaps)
• win/loss, persona, and churn reports
• revenue-aligned roadmap building
• product opportunity validation
• customer segmentation and cohort analysis
• data synchronization from 150+ sources
• ai-powered customer insight identification
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