Talkie.ai
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About
Talkie.ai's medical voice assistants offer patients a wide range of automated self-service options. It helps with scheduling, Rx Refill, Proactive Outreach, Creating Patient Cases, Advanced Call Routing, FAQs, Appointment Rescheduling and Appointment Reminders.
Platform
Task
Features
• ai integration
• appointment scheduling
• faq automation
• platform
• prescription refills
• spanish & multilingual
• voicemail & messages
• ai phone automation
FAQs
What are Talkie.ai voice assistants?
Talkie.ai’s voice assistants are voicebots that use advanced AI and speech recognition to automate call center and front desk services for healthcare facilities.
Can voice assistants speak more than one language?
They sure can! Our voice assistants are available in a growing list of 15 + languages. Augment your contact center services with multilingual voice assistants who are available 24/7 to help your callers.
Is the healthcare voice assistant available 24/7?
Absolutely. Our healthcare voicebot is designed to provide round-the-clock assistance. Whether it’s the middle of the night or the break of dawn, it’s always ready to support your patients.
How accurate and reliable is the information provided by the healthcare voicebot?
We pride ourselves on the near 100% comprehension and reliability of the information our voicebot provides. It’s built with cutting-edge AI, constantly updated with the latest healthcare guidelines to ensure your patients receive trustworthy assistance.
How do you handle patient data?
We take data security incredibly seriously. To ensure that your patients’ data is handled with the most secure, and recent practices, we’ve completed a SOC2 audit. We use advanced encryption and comply with all healthcare data protection regulations (including HIPAA) to ensure your patient’s data remains confidential and secure.
Does the voicebot have to integrate with my EHR?
No. Voicebots can answer FAQs, take prescription renewal requests, cancel, or reschedule their appointments, and more without the integration with your EHR.
How does the voicebot work?
Your patients can speak to it as they would to a human. The voicebot will understand the caller, and provide relevant information and support based on the pre-programmed answers your team chooses. This also means that the voicebot can only say the phrases you teach it to say. Our AI voicebot operates using advanced natural language processing and machine learning algorithms.
Job Opportunities
Backend Typescript developer
AI voice assistants for healthcare providers, automating tasks like scheduling, prescription refills, and patient communication.
Benefits:
Competitive pay with benefits: employment contract or B2B co-operation
Fully remote working environment
A continuous improvement environment, with 10% of your time dedicated to self-development and professional growth activities
Exceptional conditions for growth: regular brown-bag meetings, workshops, hackathons, trainings and conferences (with a dedicated budget)
Unique company culture based on mutual trust, honest feedback and autonomy
Responsibilities:
primarily work on designing and building integrations with EHR systems for the US market
collaborate with teammates on integration setups
work closely with external providers and customers to integrate their systems smoothly
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